HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,707Opened945Not solved5,694Solved12,902Rejected26,166
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 17
Disputed amount: R9,000

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Punt Casino ZA
Safety Index:Below average Submitted: 09 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €10,082

Alf Casino - The player's account was closed, and the winnings confiscated.

Alf Casino
Safety Index:Very high Submitted: 08 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: A$7,500

Planet 7 OZ Casino - The player has been waiting for her withdrawals for several months.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 08 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 40,000 INR

10Cric Casino - Player is unable to withdraw from the casino.

10Cric Casino
Safety Index:Above average Submitted: 07 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €2,000

House of Jack Casino - Player has withdrawal difficulties.

House of Jack Casino
Safety Index:Above average Submitted: 07 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €30

Gratorama Casino - Player did not receive a bonus advertised to them by e-mail.

Gratorama Casino
Safety Index:Below average Submitted: 07 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €700

La Fiesta Casino - Delayed withdrawal.

La Fiesta Casino
Safety Index:Very low Submitted: 07 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: $500

Vegas Crest Casino - Player complains about a technical glitch.

Vegas Crest Casino
Safety Index:Below average Submitted: 06 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: $10

TTR Casino - Player deposited less than a minimal limit for deposit.

TTR Casino
Safety Index:Below average Submitted: 06 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: NZ$500

BondiBet Casino - Player has difficulties with a withdrawal.

BondiBet Casino
Safety Index:Below average Submitted: 06 Sep 2019
Show more complaints (+10)
Showing 45,651 - 45,660 of 45,707 complaints
1...4,565 4,566 4,567...4,571
Go to pageof 4,571 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news