HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,722Opened951Not solved5,697Solved12,906Rejected26,168
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: A$102

Fair Go Casino - Deposit wasn’t credited to player’s account.

Fair Go Casino
Safety Index:Below average Submitted: 27 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €25

Faustbet Casino - Player is stuck on the verification process.

Faustbet Casino
Safety Index:Low Submitted: 27 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €800

PlayKasino Casino - Player is complaining that verification is not easy.

PlayKasino Casino
Safety Index:Above average Submitted: 26 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €900

Slotjoint Casino - Player has a problem with KYC.

Slotjoint Casino
Safety Index:Above average Submitted: 26 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$1,000

Thebes Casino - Casino voided winnings from free spins.

Thebes Casino
Safety Index:Below average Submitted: 26 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: A$1,450

GW Casino - Player is complaining about the casino’s bonus system.

GW Casino
Safety Index:Very low Submitted: 26 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Empire777 Casino - Player found a technical glitch.

Empire777 Casino
Safety Index:Very low Submitted: 26 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$850

Planet 7 OZ Casino - Casino didn’t pay out the player’s winnings in full.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 25 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: €700

SlotV Casino - Player is unable to access the casino.

SlotV Casino
Safety Index:Low Submitted: 25 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €300

Winorama Casino - The player is concerned that her withdrawal is not being processed.

Winorama Casino
Safety Index:Below average Submitted: 25 Sep 2019
Show more complaints (+10)
Showing 45,621 - 45,630 of 45,722 complaints
1...4,562 4,563 4,564...4,573
Go to pageof 4,573 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news