HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,915Opened972Not solved5,720Solved12,954Rejected26,269
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Platinum Reels Online Casino - Player’s struggling to complete KYC verification.

Platinum Reels Online Casino
Safety Index:Below average Submitted: 21 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £300

4 Crowns Casino - Player has experienced technical glitch.

4 Crowns Casino
Safety Index:Very low Submitted: 21 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 270
Disputed amount: €800

COIN365Bet Casino - Player’s experiencing difficulties contacting casino.

COIN365Bet Casino
Safety Index:Below average Submitted: 21 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £500

4 Crowns Casino - Player’s deposited funds got mixed with his active bonus balance.

4 Crowns Casino
Safety Index:Very low Submitted: 21 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €700

Winorama Casino - Player’s withdrawal has been delayed.

Winorama Casino
Safety Index:Below average Submitted: 21 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €3,000

Casino Joy - Player’s winnings from bonus play have been confiscated.

Casino Joy
Safety Index:Above average Submitted: 21 Apr 2020
Unresolved Our verdict

Justified complaint

Black points: 967
Disputed amount: $967

YourBet Casino - Player hasn’t accessed the account for half a year.

YourBet Casino
Safety Index:Below average Submitted: 20 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 871
Disputed amount: A$13,000

Kaulana Casino - Player’ two withdrawals have been delayed.

Kaulana Casino
Safety Index:Very low Submitted: 20 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 321
Disputed amount: €1,600

Club Lounge Casino - Player’s winnings have been confiscated.

Club Lounge Casino
Safety Index:Very low Submitted: 20 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £1,000

Casino Venetian - Player’s account has been blocked.

Casino Venetian
Safety Index:Very low Submitted: 20 Apr 2020
Show more complaints (+10)
Showing 44,551 - 44,560 of 45,915 complaints
1...4,455 4,456 4,457...4,592
Go to pageof 4,592 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news