HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44873Opened919Not solved5614Solved12663Rejected25677
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €50

Bitcoincasino.io - Player has been experiencing difficulties with the casino’s verification process.

Bitcoincasino.io
Safety Index:Below average Submitted: 30 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: $500

Kudos Casino - Player’s cashback bonus was cancelled.

Kudos Casino
Safety Index:Above average Submitted: 30 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €1,500

Classy Slots Casino - Player lost access to his account due to a new gambling law.

Classy Slots Casino
Safety Index:Very low Submitted: 30 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Can$429

Mr. Green Casino - Player’s account was blocked.

Mr. Green Casino
Safety Index:High Submitted: 29 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 2,000 ₴

HITLOTO Casino - Player’s withdrawal is delayed.

HITLOTO Casino
Safety Index:Very low Submitted: 29 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,812

FatBoss Casino - Player is unable to withdraw his winnings.

FatBoss Casino
Safety Index:Above average Submitted: 28 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,400

Luckland Casino - Player has difficulties accessing his account.

Luckland Casino
Safety Index:High Submitted: 28 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €1,754

Bettilt Casino - Player’s verification failed due to a misunderstanding.

Bettilt Casino
Safety Index:Low Submitted: 28 Nov 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 135
Disputed amount: 10,000 ₴

HITLOTO Casino - Player’s withdrawal is delayed.

HITLOTO Casino
Safety Index:Very low Submitted: 28 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: $525

Cafe Casino - Player unable to cash out his winnings.

Cafe Casino
Safety Index:Below average Submitted: 27 Nov 2019
Show more complaints (+10)
Showing 44,481 - 44,490 of 44,873 complaints
1...4448 4449 4450...4488
Go to pageof 4,488 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news