HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44788Opened941Not solved5602Solved12638Rejected25607
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: A$9,500

True Blue Casino - Player account was closed and all winnings confiscated.

True Blue Casino
Safety Index:Above average Submitted: 01 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$9,500

True Blue Casino - Delayed withdrawals.

True Blue Casino
Safety Index:Above average Submitted: 01 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $2,000

Vegas Rush Casino - Bonus winnings were cancelled.

Vegas Rush Casino
Safety Index:Low Submitted: 01 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: NZ$6,000

Casimba Casino - Player’s bonus winnings were confiscated.

Casimba Casino
Safety Index:Low Submitted: 31 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Gratorama Casino - Delayed payment.

Gratorama Casino
Safety Index:Below average Submitted: 31 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: Can$10,000

CryptoBet Casino - Player’s account suspended without any specific reason.

CryptoBet Casino
Safety Index:Low Submitted: 31 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Winorama Casino - Withdrawal difficulties of bonus winnings.

Winorama Casino
Safety Index:Below average Submitted: 31 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: €6,000

BetItAll Casino - Delayed withdrawals.

BetItAll Casino
Safety Index:High Submitted: 31 Dec 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 1201
Disputed amount: €6,559

14red Casino - Player’s winnings were confiscated.

14red Casino
Safety Index:Very low Submitted: 31 Dec 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,000

bet365 Casino - Player expressed distrust in fairness of poker software.

bet365 Casino
Safety Index:Very high Submitted: 31 Dec 2019
Show more complaints (+10)
Showing 44,231 - 44,240 of 44,788 complaints
1...4423 4424 4425...4479
Go to pageof 4,479 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news