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All45,880Opened981Not solved5,714Solved12,942Rejected26,243
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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 199
Disputed amount: $10,000

PrimaPlay Casino - Player’s struggling to complete account verification.

PrimaPlay Casino
Safety Index:Above average Submitted: 15 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Casino Gods - Player’s deposit has never been credited to his casino account.

Casino Gods
Safety Index:Above average Submitted: 15 Jul 2020
Resolved Our verdict

Generous casino

Disputed amount: €25

7BitCasino - Player’s deposit has never been credited to his casino account.

7BitCasino
Safety Index:Very high Submitted: 15 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $790

Diamond Reels Casino - Player’s winnings have been reduced.

Diamond Reels Casino
Safety Index:Below average Submitted: 15 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$30

Johnny Kash Casino - Casino website doesn’t load properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 15 Jul 2020
Case closed Our verdict

Other

Disputed amount: €7,000

Spin Madness Casino - Player has been accused of breaching bonus terms.

Spin Madness Casino
Safety Index:Very low Submitted: 15 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €270

Casino Moons - Player’s bonus winnings have disappeared.

Casino Moons
Safety Index:Above average Submitted: 15 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $300

Funclub Casino - Player’s withdrawal has been cancelled.

Funclub Casino
Safety Index:Below average Submitted: 15 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €6,000

Betmaster Casino - Player’s complaining about overall casino experience.

Betmaster Casino
Safety Index:High Submitted: 15 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €12,000

Casoo Casino - Player has been accused of opening multiple accounts.

Casoo Casino
Safety Index:High Submitted: 15 Jul 2020
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