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Resolved Our verdict

Case closed

Disputed amount: £200

Cashmo Casino - Player’s requesting his deposits to be refunded as he has registered with Gamstop.

Cashmo Casino
Safety Index:High Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €380

Lord of the Spins Casino - Player’s withdrawal has been declined.

Lord of the Spins Casino
Safety Index:Very low Submitted: 10 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €8,200

Playamo Casino - Player’s winnings have been confiscated.

Playamo Casino
Safety Index:Above average Submitted: 10 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €2,200

Slot10 Casino - Player’s withdrawal has been delayed.

Slot10 Casino
Safety Index:Very low Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Lord of the Spins Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Lord of the Spins Casino
Safety Index:Very low Submitted: 10 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Dream Jackpot Casino - Player’s bonus winnings have been voided.

Dream Jackpot Casino
Safety Index:High Submitted: 10 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 201
Disputed amount: A$16,000

RooCasino - Player’s winnings from bonus have been cancelled.

RooCasino
Safety Index:Low Submitted: 10 Apr 2020
Case closed Our verdict

Other

Disputed amount: A$800

Casinochan - Player’s questioning casino’s withdrawal and verification procedures.

Casinochan
Safety Index:Above average Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 24
Disputed amount: $89

Hallmark Casino - Player’s deposit has never been credited to his account.

Hallmark Casino
Safety Index:Below average Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: Can$1,000

Slotjoint Casino - Player’s withdrawal has been delayed.

Slotjoint Casino
Safety Index:Above average Submitted: 09 Apr 2020
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