The player from Morocco has a verified account but faces an issue with a withdrawal request for 230 USD, which remains unapproved. He is not receiving any responses to his emails or messages from the casino.
Airbet.io Casino - Player's withdrawal request is delayed.
Opened
Current status
Waiting for player to reply
6d 22h 31m 39s
Airbet.io Casino
Safety Index:HighCase summary
Discussion
Public
Public
11 hours ago
I had 230 usd on my account but when I requested withdrawal not approved
Me my account verified
Casino not replying me via email ignore my messages
Public
Public
1 hour ago
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Public
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1 hour ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Airbet.io Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
