AceBet Casino - Player's account has been blocked.

Hello, I was blocked and need access. Please unblock me. This happened after hitting a bonus

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Dear Wabisabi79,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Did you accumulate your winnings by playing casino games, sports betting, or both?
• Had you completed KYC verification before you lost access to the account?
• Did you have any real-money balance remaining in your casino account when you lost access? If so, approximately how much?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.