HomeComplaints7Win.Game Casino - Player's withdrawals are delayed and improvement requires excessive deposits.

7Win.Game Casino - Player's withdrawals are delayed and improvement requires excessive deposits.

Unresolved
Our verdict

Unreasonable excuse

Black points: 500

Amount: Mex$240

7Win.Game Casino
Safety Index:Very low

Case summary

The player from Mexico faced issues with a casino that requested multiple deposits to upgrade to VIP status for enabling withdrawals. After already paying 150 and 100, he was then asked for an additional 300, which he refused to pay, labeling the casino as a scam. The complaint was marked as unresolved due to the casino's illegitimacy and ongoing demands for deposits. We advised the player to cease all interactions with the casino and take steps to protect his personal and financial information. The unresolved complaint was used to warn others and negatively impact the casino's rating.

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3 months ago
esTranslationgb

They requested a deposit of 150 to upgrade to VIP 2 and be able to withdraw winnings, which didn't happen. Then they requested another 100 for the upgrade to allow withdrawals, but that didn't happen either. Now they're asking for a deposit of 300. Obviously, I won't deposit anything; this 7wG casino is a scam.

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2 months ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

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2 months ago

Dear Ricardogu88,

unfortunately, 7Win.Game Casino is a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits. Such casinos include:

xandro.top

rixwin.top

astralwin.com

hkpod.com

golden47.com

chainbetz.com

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with 7Win.Game Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Attila


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2 months ago

Dear Ricardogu88,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 months ago
esTranslationgb

It hasn't been resolved, in fact. Now they've downgraded me from VIP level and are asking me to make another deposit to upgrade.

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2 months ago

Dear Ricardogu88,

Regrettably, any winnings claimed from 7Win.Game Casino are not legitimate, and pursuing them further could expose you to additional risks, including potential misuse of your personal or financial information.

We strongly advise you to discontinue any interactions with this site immediately. If you have shared sensitive information, please take steps to secure your accounts and closely monitor for suspicious activity.

I will mark this complaint as "unresolved," which will negatively affect the casino's rating and serve as a warning to others. While this doesn’t resolve your situation, it may help prevent others from falling victim to similar scams.

In the future, always verify a casino's legitimacy through thorough research and player reviews before making deposits. Please don't hesitate to contact us if you encounter issues with other casinos—we’ll do our best to assist you.

Thank you for your understanding.

Best regards,

Attila

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