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HomeComplaints7Win.Game Casino - Player's withdrawal has been delayed.

7Win.Game Casino - Player's withdrawal has been delayed.

Closed
Our verdict

Player stopped responding

Amount: Mex$10,000

7Win.Game Casino
Safety Index:Very low

Case summary

The player from Mexico had requested a withdrawal three months ago but had been unable to access his funds despite depositing 570. He was also unable to upgrade to VIP2, leaving him without any money. The Complaints Team had determined that 7Win.Game Casino was a scam, advising the player to cease interactions with the platform to avoid risks. Due to a lack of response from the player after several inquiries, the complaint was closed, but the player retained the option to reopen it in the future.

Public
Public
4 months ago
Translation

I can't withdraw my money. I already deposited 570 and it didn't let me upgrade to VIP2 and I can't withdraw my money. I no longer have any money.

Automatic translation:
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4 months ago

Dear player,

Thank you for reaching out and sharing your concerns.

Unfortunately, 7Win.Game Casino is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts, where players can log in using the same credentials. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees. Such casinos include:

  • xandro.top
  • rixwin.top
  • astralwin.com
  • bliwin.com
  • golden47.com
  • caswin.io
  • luckyplays.io

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with 7Win.Game Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Natalia


Important Notice:

Casino.Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino.Guru and makes such a request, do not share any information.

We only contact players through this official complaint thread or via @casino.guru email addresses. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

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4 months ago

Dear Jorgecruz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Natalia
Casino.Guru

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