7K Casino - Player's withdrawal is delayed.

Hello, please help me figure this out. I also withdrew before this issue, and they said I had to wait almost 20 days for the full amount to be withdrawn. This time, I withdrew on March 25, 2026, according to their withdrawal policy, it takes five days. I waited fine, but today, April 22, 2026, it's been almost a month since the withdrawal. Each time, they say account verification, but there was a verification before that, too. I don't understand, should I wait a month for each withdrawal? Please help me figure this out.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7K Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Which documents did the casino request from you to provide? When was the last time you were able to withdraw from the casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas