7bet Casino - Player’s withdrawal blocked after multiple deposits.

I registered on this online casino and played with their initial bonus of php100. I won and was asked to deposit 300 to be able to wothdraw certain amount of my winning. So i did. Then i tried to withdraw again and was asked to do some game tasks before i could withdraw i did nd finished the tasks. When I try to withdraw i was asked again to add some details on the mode of yransfer i prefer i did and was asked to deposit php1,000 first to be a vip member and finish the process. I did and then try to play more. I win more and want ro withdraw some of my winnings. To my dismay i still cannot withdraw. The processing stops after i enter my set withdrawal password.

Dear MystikGale,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please share a screenshot of the casino website with the link visible?
• Have you completed the account verification in the casino?
• How much have you deposited so far?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear MystikGale,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.