HomeComplaints4Stars Casino - Player warns of poor support and balance issues.

4Stars Casino - Player warns of poor support and balance issues.

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Current status

Waiting for player to reply

6d 12h 19m 48s

4Stars Casino
Safety Index:Low

Case summary

The player from New Zealand expresses frustration with Didi7Bet, citing a balance discrepancy of around 5000 and poor support after being a loyal player. He highlights the lack of communication from the casino when legitimate issues arise, especially after he has regularly deposited large amounts.

Public
Public
2 days ago

1 STAR "WORST EXPERIENCE IVE HAD IN MY 20 YESRS GAMBLING ONLINE"


1 STAR - AVOID THIS CASINO


Absolutely terrible experience with Didi7Bet.


After regularly depositing large amounts and being a loyal player, I experienced a balance discrepancy involving around 5000. Support was useless, communication was poor, and I felt completely ignored once money was involved.


Funny how casinos are very responsive when taking deposits, but when players have legitimate issues, they suddenly disappear or avoid giving real answers.


I strongly advise everyone to:


screenshot everything, keep records of every transaction, and think twice before trusting this casino with large amounts.


Based on my experience, I do not trust this casino and would not recommend it

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Public
11 hours ago

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11 hours ago

Dear james888,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Didi7Bet. To better understand your situation, could you please provide us with the following details:

  • Could you please give the URL or the link of the casino?
  • What specific transactions, deposits or winnings is related to the balance discrepancy?
  • Have you kept any records or screenshots of the balance discrepancy? Please post any relevant proof here.
  • Did you receive any responses from the support team regarding your issue? If so, could you share those communications?

Your cooperation in providing these details will help us investigate and work towards a resolution. If you wish to forward any relevant communication, you can send it to jean.s@casino.guru.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Jean

james888 has 6d 12h 19m 48s to reply

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