HomeComplaints30 Bet Casino - Player’s account has been closed and funds confiscated.

30 Bet Casino - Player’s account has been closed and funds confiscated.

Opened
Current status

Waiting for player to reply

6d 22h 27m 28s

30 Bet Casino
Safety Index:Below average

Case summary

The player from Norway reports that his account is closed, and both his winnings and deposit of over 80k NOK have been confiscated. He has attempted to contact the casino via email and live chat but receives no response, and he believes the casinos operated by the same owner are cooperating in this action.

Public
Public
22 hours ago

I was playing at this casino and suddenly they closed my account and confiscated my money. They are not responding to mails and they leave chat every time I join. This site is the same owner as Qbet and 55bet. I have been treated poorly after my winnings at Qbet. All three sites seem to cooperate and they confiscate money at all when you win at one or more.


I had over 80k NOK. First they confiscated my winnings and then they confiscated my deposit as well.



I am not sure how to fix this without your help. Please take this case seriously. They told me on live chat that my deposit where going to be paid. But now they ignore me on mail and live chat when I ask for it. Look at the photos uploaded.

Public
Public
1 hour ago

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Public
Public
1 hour ago

Dear EspCel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
  • Did you pass the verification before you lost access to the account?
  • Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra


EspCel has 6d 22h 27m 28s to reply

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