The player from Austria faces issues with a €460 withdrawal that was rejected due to unverified address, despite having completed the verification process. After verifying his address and attempting another withdrawal in cryptocurrency, he has received nothing.
29Black Casino - Player's withdrawal has been delayed.
Opened
Current status
Waiting for player to reply
6d 12h 4m 41s
29Black Casino
Safety Index 1.1 Very lowCase summary
Discussion
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2 days ago
I made widraw 460 eur, wait for six workings days, ant then i got message , you did not verified your living adress, what ta ff? After That They rejected my widraw , verified my adress and made another widraw in crypto curency, where can come instantly , but I did not get nothing , don’t trust anyone this company, this is a big SCAM!! Don’t Deposit there!!
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11 hours ago
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11 hours ago
Dear Andriuxamaster,
Thank you very much for your update.
To help me better understand your case, could you please answer the following questions?
- Did you successfully withdraw funds from this casino before?
- Could you please give me the date when you asked for a withdrawal?
- Did you use any casino bonuses, or do you currently have any active bonus?
- Did you sucesfully completed your KYC verification?
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
