The player from Bulgaria reports her account at 22bit.com has been unjustly blocked without communication, resulting in unlawful withholding of her funds totaling 2063.25 USDC. After successfully completing a withdrawal request, her second request was rejected, and she found herself completely locked out of her account despite multiple attempts to seek help from customer support.
22Bit Casino - Player's account is closed and funds are withheld.
Opened
Current status
Waiting for player to reply
6d 13h 17m 17s
22Bit Casino
Safety Index 6.2 Below averageCase summary
Discussion
Public
Public
10 hours ago
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Public
Public
10 hours ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you pass the verification before you lost access to the account?
- Could you please send me a link or a screenshot of the bonus you activated and played with?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
