HomeComplaints1GoodBet Casino - Player's criticizing the bonus policy.
1GoodBet Casino - Player's criticizing the bonus policy.
Resolved
Our verdict
Case closed
Amount:
€2,360
1GoodBet Casino
Safety Index
5.5 Below average
Case summary
The player from Austria played with a bonus, however, she is dissatisfied with how the wagering requirements are set.
The player from Austria played with a bonus, however, she is dissatisfied with how the wagering requirements are set.
Automatic translation:
Discussion
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
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Kristina
Complaint Resolution Center Team Lead
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Kristina
Complaint Resolution Center Team Lead
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Kristina
Complaint Resolution Center Team Lead
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
MicMar
Platinum
Private
3 years ago
Translation
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
1GoodBet Casino
Casino representative
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Private
Matej
Head of Casino Research
Private
3 years ago
Requested by the casino
This post has been made private by Casino Guru, as requested by the casino.
Public
Matej
Head of Casino Research
Public
3 years ago
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to consider this complaint to be solved.
The player can reopen this complaint at any time.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to consider this complaint to be solved.
The player can reopen this complaint at any time.
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