- NOTHING - NOTHING - NOTHING -
- MARK GOLDBERG
- MARKTHEWIZARD@GMAIL.COM - NO JUST SAY NO - HES A LIAR
- THE ENTIRE PLACE IS A SHAM
- THEY WATCH YOU WHILE YOU PLAY - THEY JUST POP IN WITH A CHAT WHEN TRYING TO MAKE A DEPOSIT - CREEPY
Rated by 61 users
In this review of Cocoa Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Cocoa Casino has Very low Safety Index of 2.7, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full Cocoa Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Cocoa Casino review, we carefully went through and inspected the Terms and Conditions of Cocoa Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based on our estimates or gathered data, Cocoa Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Cocoa Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Cocoa Casino has attained a Very low Safety Index of 2.7. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cocoa Casino to be unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 704 black points in total, out of which 679 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
The user satisfaction feedback of Cocoa Casino shared by 61 users has resulted in a Bad User feedback score. The reviews are available on this page in the User reviews section.
Cocoa Casino is owned by SSC Entertainment NV and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Cocoa Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Cocoa Casino supports 11 payment options. This includes: VISA, Mastercard, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, Cashlib, Litecoin (LTC), Bitcoin Cash (BCH), Tether (USDT), Ethereum (ETH).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits | Win limits |
---|---|
EUR 500 per week | No win limit |
EUR 2,000 per month | |
USD 500 per week | |
USD 2,000 per month | |
GBP 500 per week | |
GBP 2,000 per month | |
CAD 500 per week | |
CAD 2,000 per month | |
AUD 500 per week | |
AUD 2,000 per month | |
NZD 500 per week | |
NZD 2,000 per month | |
ZAR 5,000 per week | |
ZAR 20,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Cocoa Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
Portuguese | 24/7 | ||
German | 24/7 | ||
Italian | 24/7 | ||
French | 24/7 |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Cocoa Casino, managing your account, withdrawals, or other matters. Cocoa Casino has an average customer support, judging by the results of our testing.
Cocoa Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Crash games.
Casino games from 8 game providers are offered. This includes Rival, Betsoft Gaming, Saucify, Arrow's Edge, Dragon Gaming, Vivo Gaming, Fresh Deck Studios, Qora Games.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Cocoa Casino, which are listed in the 'Bonuses' section of this review.
Browse all bonuses offered by Cocoa Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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