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Casollo Casino Review

Casino closed

Casollo Casino has been closed and no longer operates.

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Stage5 N.V.
2019
> $5,000,000
Casino operates without an official license!
OverviewUser reviews6Safety Index explainedDiscussion1

Casino closed

Casollo Casino has been closed and no longer operates.

Browse recommended casinos
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Win limit of €2,000 per day This casino has a win limit rule. You will not be able to win more than €2,000 per day.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Casollo Casino Review

When reviewing and assessing Casollo Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Casollo Casino has a Very low Safety Index of 2.4, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our Casollo Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Casollo Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Casollo Casino, we thoroughly read and reviewed the Terms and Conditions of Casollo Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Based upon our estimates and collected information, we consider Casollo Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Casollo Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, Casollo Casino has scored a Safety Index of 2.4, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Note: To the best of our knowledge, Casollo Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casollo Casino. They had a negative effect.

Casollo Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casollo Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Casollo Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 19 complaints directly about this casino in our database, as well as 46 complaints about other casinos related to it. Because of these complaints, we've given this casino 8,851 black points in total, out of which 6,617 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Casollo Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 6 players, Casollo Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Casollo Casino company information and licenses

Casollo Casino belongs to Stage5 N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

To the best of our knowledge, Casollo Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Casollo Casino accepts 15 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, Giropay, EuTeller, EPS, QiWi, Neosurf, Bitcoin (BTC), Bank transfer, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited EUR 5,000 weekly total win limit
EUR 2,000 daily total win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Casollo Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Russian Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Casollo Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Casollo Casino to be average.

Casino games and slots available at Casollo Casino

You can play these types of games at Casollo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Other card games, Other games.

Titles supplied by 22 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Quickspin, Big Time Gaming, Betsoft Gaming, Playson, iSoftBet, Nextgen Gaming, Ezugi, GameArt, Endorphina, Wazdan, Habanero, Tom Horn, edict, Ainsworth, Worldmatch, Bally Wulff, Vivo Gaming, Asia Gaming.

Casollo Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Casollo Casino based on the data from our database.

Note: Visit our separate page on Casollo Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (22)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • Tom Horn
  • Quickspin
  • Evolution Gaming

Positives

  • Good selection of game providers
  • Bitcoin accepted
  • Live dealer games are available

Negatives

  • Live chat support is not available 24/7
  • Slower withdrawal processing from 48 hours
  • Relatively new casino, not yet proven by time
  • Low monthly withdrawal limit
Author & Guarantor: Zuzana Safran Last updated: 17 Feb 2022 Anything incorrect or missing? Let me know
Casino Bonuses

Casollo Casino bonuses

Browse all bonuses offered by Casollo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (6)

User reviews of Casollo Casino

This is a place to share experience with Casollo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 years ago
Casollo must have peppered my predecessors, who gave positive reviews here. I'm still waiting for my game to be released, I was banned because I had a complaint and my deposit was accepted anyway. Only money is there, bonus too (PRIMA9 but I can't play games. I can't pay out either, because bonus, so I can't do anything, but MONEY has been cashed in. This is an extremely dubious casino! Oh, guru too tried to help, the answer never even!
  • nothing positive
  • Zero positive
  • Play very well
Safety Index explained

Safety Index of Casollo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casollo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Win limit of €2,000 per day This casino has a win limit rule. You will not be able to win more than €2,000 per day.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license
  • Zombie casino: you will not be able to get in touch with anyone at this casino
  • Low win limit: €2,000 / day (sum of all wins, wagers not subtracted)

Complaints about Casollo Casino and related casinos (98)

98All0Opened51Not solved13Solved34Rejected

Complaints directly about Casollo Casino

Show 4 similiar complaints with 0 black points in total

Complaints about related Casino4Dreams (Same management)

Complaints about related Jokerino Casino (Same management)

Complaints about related 1ACasino (Same management)

Show more complaints (+22)
Discussion

Casollo Casino Discussion

Discuss anything related to Casollo Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casollo Casino payment methods

Browse an overview of payment methods supported by Casollo Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller - - - How to use Neteller
SkrillSkrill - - - How to use Skrill
PaySafeCardPaySafeCard - - - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) - - -
VISAVISA - - -
MastercardMastercard - - -
Sofort BankingSofort Banking - - - How to use Sofort Banking
GiropayGiropay - - -
EuTellerEuTeller - - -
EPSEPS - - -
QiWiQiWi - - -
NeosurfNeosurf - - -
Bitcoin (BTC)Bitcoin (BTC) - - -
Bank transferBank transfer - - -
KlarnaKlarna - - -
Currencies
EUR
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