HomeOnline casinosCasollo Casino Review

Casollo Casino Review

avatarKubo M.
Last updated 09/2024
Safety Index
2.5
User feedbackNot enough data
1 reviews
avatarKubo M.
Last updated 09/2024

Casino closed

Casollo Casino has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of game providers
  • Bitcoin accepted
  • Live dealer games are available
  • Live chat support is not available 24/7
  • Slower withdrawal processing from 48 hours
  • Relatively new casino, not yet proven by time
  • Low monthly withdrawal limit

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8 Not Available: 7

Transaction limits

Withdrawal limits
Not limited for EUR
Win limits
€2,000
Daily total
€5,000
Weekly total

Language options

Website
Available in 5 languages
EnglishGermanRussianSpanishFinnish
Live chat
Available in 5 languages
EnglishGermanRussianSpanishFinnish
Customer support:
Available in 5 languages
EnglishGermanRussianSpanishFinnish

Licensing authorities

  • No license

Casollo Casino Review

In this review, we took a close look at Casollo Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Casollo Casino has a Very low Safety Index of 2.5, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our Casollo Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Casollo Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Casollo Casino, we thoroughly read and reviewed the Terms and Conditions of Casollo Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider Casollo Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Casollo Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, Casollo Casino has scored a Safety Index of 2.5, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Note: To the best of our knowledge, Casollo Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casollo Casino. They had a negative effect.

Casollo Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Casollo Casino during our review.

Player complaints related to Casollo Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 19 complaints directly about this casino in our database, as well as 46 complaints about other casinos related to it. Because of these complaints, we've given this casino 8,851 black points in total, out of which 6,617 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Casollo Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Casollo Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Casollo Casino company information and licenses

Casollo Casino belongs to Stage5 N.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

To the best of our knowledge, Casollo Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Casollo Casino accepts 13 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Euteller, eps-Überweisung, QIWI Кошелек, Neosurf, Bitcoin (BTC), Bank transfer, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited EUR 5,000 weekly total win limit
EUR 2,000 daily total win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Casollo Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Russian Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Casollo Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Casollo Casino to be average.

Casino games and slots available at Casollo Casino

You can play these types of games at Casollo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Other card games, Other games.

Titles supplied by 22 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Quickspin, Big Time Gaming, Betsoft Gaming, Playson, iSoftBet, Nextgen Gaming, Ezugi, GameArt, Endorphina, Wazdan, Habanero, Tom Horn, edict, Ainsworth Game Technology, Worldmatch, Bally Wulff, Vivo Gaming, Asia Gaming.

Casollo Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 4 bonuses from Casollo Casino:

  • 100% up to €500
  • 100% up to €500
  • 50% up to €500
  • 50% up to €500

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Stage5 N.V.
  • Established 2019
  • Estimated annual revenues > $5,000,000

User reviews of Casollo Casino

This is a place to share experience with Casollo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 years ago
Casollo must have peppered my predecessors, who gave positive reviews here. I'm still waiting for my game to be released, I was banned because I had a complaint and my deposit was accepted anyway. Only money is there, bonus too (PRIMA9 but I can't play games. I can't pay out either, because bonus, so I can't do anything, but MONEY has been cashed in. This is an extremely dubious casino! Oh, guru too tried to help, the answer never even!
  • nothing positive
  • Zero positive
  • Play very well

Safety Index of Casollo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casollo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint
Important
Important: Win limit of €2,000 per day This casino has a win limit rule. You will not be able to win more than €2,000 per day.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Important: Casino doesn’t react to 3rd party complaints The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.
Other factors
  • Operates without a license
  • Low win limit: €2,000 / day (sum of all wins, wagers not subtracted)
Complaints about Casollo Casino and related casinos
(23)
23All0Opened15Unresolved4Resolved4Rejected

Complaints directly about Casollo Casino

Show more complaints (+10)

Casollo Casino discussion

Discuss anything related to Casollo Casino with other players, share your opinion, or get answers to your questions.

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We want players to understand gambling.
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