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Casino Zoo review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Payment methods
  • Bank transfer
Withdrawal limits
Not Limited for JPY
Vigor Candy N.V.
Vigor Candy N.V.
2023
< $1,000,000
No license
OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods1
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Casino Zoo Review

Our independent casino review team has taken a detailed look at Casino Zoo in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Casino Zoo scored a Below average Safety Index of 5.5, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Read our Casino Zoo review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of Casino Zoo

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Casino Zoo, we meticulously evaluated and analyzed the Terms and Conditions of Casino Zoo. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Casino Zoo is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Casino Zoo. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, Casino Zoo has attained a Below average Safety Index of 5.5. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Terms and Conditions of Casino Zoo evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Zoo to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casino Zoo

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

Casino Zoo user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, there are no user reviews of Casino Zoo in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Casino Zoo is owned by Vigor Candy N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, Casino Zoo does not hold any official gambling license.

Payment methods, win and withdrawal limits

Casino Zoo accepts deposits via 1 payment method. This includes: Bank transfer.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Casino Zoo in the table below.

Language Website Customer support Live chat
English Yes No No
Japanese Yes No No
Chinese Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino Zoo, managing your account, withdrawals, or other matters. Casino Zoo has an average customer support, judging by the results of our testing.

Casino Zoo slots and casino games

Casino Zoo offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Live games, Other card games, Crash games, Other games.

Casino games from 25 game providers are offered. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Playson, Evoplay, SA Gaming, Habanero, Booongo (BNG), JILI, WM Casino, Win Fast, Royal Slot Gaming (RSG), Dream Gaming, Triple Profits Games (TPG), SimplePlay, Hacksaw Gaming, Allbet Gaming, PGsoft (Pocket Games Soft), Elysium Game Studio, Asia Gaming.

Bonuses and codes offered by Casino Zoo

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, there are no available bonus offers from Casino Zoo in our database at the moment.

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Bank transfer
Withdrawal limits
Not Limited for JPY

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

us
English website
All languages (3)
cn
Only Chinese customer support
cn
Only Chinese live chat

Game providers

Show all (25)
  • NetEnt
  • Pragmatic Play
  • Yggdrasil Gaming
  • Evoplay
  • Quickspin
  • Evolution Gaming
  • SA Gaming
  • Play'n GO

Casino screenshots

casino_zoo_homepage_desktop
casino_zoo_game_gallery_desktop
casino_zoo_homepage_mobile
casino_zoo_game_gallery_mobile

Positives

  • Live dealer games are available
  • Unlimited withdrawals

Negatives

  • Terms and conditions against fair gambling
  • Live chat support is not available 24/7
  • No responsible gambling tools
Casino Bonuses

Casino Zoo bonuses

Browse all bonuses offered by Casino Zoo, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (0)

User reviews of Casino Zoo

This is a place to share experience with Casino Zoo. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 0 users

Very positivePositiveNeutralNegativeVery negative

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Nobody has submitted a written review of Casino Zoo yet

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Safety Index explained

Safety Index of Casino Zoo explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Zoo. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in Japanese):
    Read more
  • Detection of some basic betting techniques may result in confiscated winnings
    T&C copied from the casino's website (in Japanese):
    Why we find the bolded part of the rule unfair
    Read more
  • Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
    T&C copied from the casino's website (in Japanese):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Japanese):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Operates without a license

Complaints about Casino Zoo and related casinos

(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints

We do not have any complaints about Casino Zoo in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Casino Zoo Discussion

Discuss anything related to Casino Zoo with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Casino Zoo payment methods

Bank transfer

Currencies

JPY
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