OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods28
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
When reviewing and assessing Casino Charles, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Casino Charles scored a Very low Safety Index of 2.4, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our Casino Charles review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Casino Charles fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Casino Charles, we have looked closely into the Terms and Conditions of Casino Charles and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Casino Charles appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Casino Charles. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Casino Charles has achieved a Safety Index of 2.4, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Terms and Conditions of Casino Charles
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Charles to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Casino Charles
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 178 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Casino Charles
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Unfortunately, we do not have any user reviews of Casino Charles in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Casino Charles is owned by Famagousta B.V.,, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Casino Charles is licensed by Kahnawake Gaming Commission in Kahnawake.
Payment options, withdrawal limits and win limits
Casino Charles supports 28 deposit methods. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Nordea, Neosurf, Bitcoin (BTC), Bank transfer, ING Bank, Bitcoin Cash (BCH), Allied Irish Banks (AIB), Ulster Bank, Ethereum (ETH), Revolut, CashtoCode, Rapid Transfer, Litecoin (LTC), Tether (USDT), UTORG, Tron (TRX), Handelsbanken, Danske Bank, LuxonPay, MiFinity, Cashlib, Jeton, Jeton Cash.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 1,000 per day
EUR 50,000 lifetime total win limit
EUR 7,000 per month
EUR 5,000 daily net win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Casino Charles can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Finnish
Swedish
Italian
French
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Charles, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Casino Charles as average.
Casino games and slots available at Casino Charles
Players can enjoy these types of casino games at Casino Charles: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.
Casino games supplied by 94 game providers are available. This includes NetEnt, Novomatic, Microgaming, Playtech, TaDa Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Rival, Playson, Evoplay, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Belatra, Booongo (BNG), MrSlotty, Betgames, 7777 gaming, Smartsoft Gaming, Boldplay, Concept Gaming, Slotopia, InBet, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, BF Games, Aviatrix, NetGaming, OneTouch, Expanse Studios, iMoon, Kiron Interactive, Spinthon, TrueLab Games, Reevo, Betsolutions, Medialive, Mascot Gaming, Vivo Gaming, Spinoro, OneXtwo Gaming, Zeus Play, PGsoft (Pocket Games Soft), Cool Games, Salsa Technology, Games Inc., Nucleus Gaming, Gaming Corps, FunTa Gaming, Leap Gaming, Lucky Elephant, Live Games, Espresso, Pascal Gaming, SlotMatrix, Fugaso, Felix Gaming, TPG (Tipping Point Gaming), Caleta Gaming, Gamevy, Peter & Sons, Fazi, F*Bastards, Retro Gaming, LottoInstantWin (LiW), Gamzix, 3 Oaks Gaming, Kalamba Games, CT Interactive, Creed Roomz, PopOK Gaming, Vibra Gaming, Funky Games, Triple Cherry, 7Mojos, EURASIAN Gaming, Hacksaw Gaming, Netgame, XPG (xprogaming), Superlotto, Orbital Gaming, Ka Gaming.
Bonuses and codes offered by Casino Charles
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Casino Charles based on the data from our database.
Note: Take a look at our designated Casino Charles bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Casino Charles, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Casino Charles
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Safety Index explained
Safety Index of Casino Charles explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Charles. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Unfair terms and conditions
This casino limits the amount of money players can win when playing with real money (without a bonus).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Low win limit: €50,000 / spin or game round
Low withdrawal limit: €7,000 / month
Complaints about Casino Charles and related casinos (1)
