HomeOnline casinosCasino Charles Review

Casino Charles Review

avatarBarbora P.
Last updated 03/2026
Safety Index
3.4
User feedbackNot enough data
0 review
avatarBarbora P.
Last updated 03/2026

Read our Casino Charles review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Warnings (1)
Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Casino accepts players from many countries
  • Supports many payment methods
  • Strict bonus terms and conditions
  • Live chat support is not available 24/7
  • Not all payment methods are available for all countries

Casino screenshots

casino_charles_homepage_desktop
casino_charles_game_gallery_desktop
casino_charles_promotions_desktop
casino_charles_homepage_mobile
casino_charles_game_gallery_mobile
casino_charles_promotions_mobile

Casino Charles Review

We put Casino Charles under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Casino Charles earned a Very low Safety Index of 3.4. This tells us the casino falls well short when it comes to fairness and safety. Keep reading our Casino Charles review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Casino Charles fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Casino Charles, we have looked closely into the Terms and Conditions of Casino Charles and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Considering our estimates and the factual data we have collected, Casino Charles appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Casino Charles. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Casino Charles has achieved a Safety Index of 3.4, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Terms and Conditions of Casino Charles evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Charles to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from Casino Charles players

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 412 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Casino Charles

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Unfortunately, we do not have any user reviews of Casino Charles in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Casino Charles is owned by 3-102-941348 SRL, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Casino Charles is licensed by Kahnawake Gaming Commission in Kahnawake.

Payment options, withdrawal limits and win limits

Casino Charles supports 31 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, Flexepin, LuxonPay, CashtoCode, Cashlib, MiFinity, Tether (USDT), USD Coin (USDC), Jeton Cash, Jetonbank, Ethereum (ETH), Bitcoin Cash (BCH), Solana (SOL), Litecoin (LTC), Pay by Bank, Monzo Bank, Interac, PayOp, Revolut, Ulster Bank, Rapid Transfer, ING Bank, Bank of Ireland, Allied Irish Banks (AIB).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 25,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The options available at Casino Charles can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
Norwegian Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Casino Charles, account problems, withdrawals, or other issues, it holds significant value for us. Casino Charles has an average customer support, judging by the results of our testing.

Casino games and slots available at Casino Charles

Players can enjoy these types of casino games at Casino Charles: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 91 game providers are available. This includes Novomatic, Nolimit City, Playtech, TaDa Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Rival, Playson, Amatic, Evoplay, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Booongo (BNG), MrSlotty, Dream Play, 7777 gaming, Smartsoft Gaming, Boldplay, Platipus, Concept Gaming, Slotopia, Phoenix7, InBet Games, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, BF Games, Apollo Games, OneTouch, Expanse Studios, CT Gaming, Reevo, Mascot Gaming, Spinoro, OneXtwo Gaming, Amusnet, Zeus Play, PG Soft (Pocket Games Soft), Gaming Corps, Penguin King, Nucleus Gaming, FunTa Gaming, Gamebeat, Live Games, Espresso Games, Pascal Gaming, Hölle games, SlotMatrix, Fugaso, Felix Gaming, TPG (Tipping Point Gaming), Iconic21 (BETER Live), Caleta Gaming, Gamevy, AvatarUX, Peter & Sons, Fazi, F*Bastards, Retro Gaming, Gamzix, 3 Oaks Gaming, Kalamba Games, 1spin4win, Zillion Games, Shady Lady, Apparat Gaming, PatePlay, PopOK Gaming, InOut, EGT Digital, Clawbuster, Funky Games, Rogue Gaming, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, 18Peaches, Ruby Play, Orbital Gaming, Playnetic, Ka Gaming.

Casino Charles bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 2 bonuses from Casino Charles, including:

  • 100% up to €200
  • 120% up to €600

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner 3-102-941348 SRL
  • Operator 3-102-941348 SRL
  • Established 2024
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Charles. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 11
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 2
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 0
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Warning:Unfair maximum win rule based on the total amount of deposits
      This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
      Unfair terms and conditions
      • Use of the Martingale betting strategy may result in confiscated winnings
      • Playing restricted games while wagering bonuses may forfeit bonus balances
      • Placing bets below specified threshold may result in confiscated winnings
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Max win based on deposits
      • Low-risk play may lead to winnings being confiscated
      • Use of the Martingale betting strategy may result in confiscated winnings
      • Policy that might unfairly affect some players
      • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
      • Casino voids gaming account balances after less than one year of account inactivity
      • Claiming one too many bonuses may be seen as a T&C violation
      Complaints about Casino Charles
      Submit a complaint

      Games

      Explore the game selection available at Casino Charles. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (91)
      • Rival
      • Nolimit City
      • Betsoft Gaming
      • TaDa Gaming
      • Pragmatic Play
      • Playtech
      • Novomatic

      Casino Charles bonuses

      Browse all bonuses offered by Casino Charles, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that Casino Charles does not offer any bonuses to players from your country.

      Payments

      Browse an overview of payment methods supported by Casino Charles, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (31)
      • Skrill
      • Neteller
      • PaysafeCard
      • Mastercard
      • VISA
      • Neosurf
      • Bitcoin (BTC)

      Transaction limits

      Withdrawal limits
      €25,000
       per month
      €5,000
       per day
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURGBPAUDNOK

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 4 languages
      EnglishGermanFinnishNorwegian
      Live chat
      Available in 4 languages
      EnglishGermanFinnishNorwegian
      Customer support:
      Available in 4 languages
      EnglishGermanFinnishNorwegian
      Live chat rating
      Subpar
      Last updatedLast updated
      Date and tester
      Rating
      04 Jun 2024
      Kristina U.
      Subpar
      E-mail support rating
      Good
      Average response time: 3h
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      24 Mar 2026
      Barbora P.
      3h
      Subpar
      17 Mar 2025
      Martina B.
      Not measured
      Good

      User reviews of Casino Charles

      This is a place to share experience with Casino Charles. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

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      Casino Charles discussion

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