The player from Greece reports that the casino repeatedly fails to approve his withdrawal requests.
Cashed Casino - Player warns of delayed withdrawals.
Amount: €500
Cashed Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
6d 18h 37m 42s
Case summary
5 hours ago
Public
Public
16 hours ago
Translation
These scammers claim that the withdrawal will be approved, but it never happens. Do not visit this site, as they will take your money and not pay out the winnings. It's the worst thing that exists.
Automatic translation:
Public
Public
6 hours ago
Dear jrizos1992,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise if your account has been fully verified?
- Have you been advised why you can’t withdraw your winnings?
- Is it an internal casino system issue, or it’s related to your account only?
- When did you request a withdrawal from the casino? Is it still pending in your account?
Looking forward to hearing from you.
Best regards,
Tomas
Casino Guru is examining the case
