Cashed Casino - Player's withdrawal is delayed.

Cashed withdrawal times state 0-3 days. I have about $11000 withdrawal able money. Been trying to withdraw for days now with response.

Hello zacks7955,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Cashed Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Nick,

Account is verified since last week.

Its all real money, no bonus.

Spoke with customer support today but still tel me more and more time is needed.

Hello zacks7955,

As stated above, we always do recommend to wait 14 days for a payment to be processed once your account gets verified.

Can you clarify when exactly was the verification process finished?

Looking forward to your response.

Regards,

Nick

Initially everything was done on the 21st. I’ve read other reviews. I highly doubt I’ll get this money.

Hello zacks7955,

Since we recommend to wait at least 14 days for any kind of withdrawal and it is has now passed, can you please advise if there's been any update?

Looking forward to your response.

Regards,

Nick

Still nothing

Thank you zacks7955 for the update. I will now forward your complaint to my colleague Peter (peter.c@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Hello there,

Thank you zacks7955 for providing us with all the information. I hope we'll be able to resolve this issue together.

I would now like to ask Cashed Casino for their help in resolving this complaint. We would like to know what is the issue with the withdrawal and what can we do to help the player receive their winnings.

Thank you!