Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
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Pavel K.
Author
Pavel Kaczynski
Data Governance Specialist
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
We put Caliente Casino PE under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Caliente Casino PE scored a Below average Safety Index of 5.9, which makes it a suboptimal option for most players in terms of fairness and safety. Read our Caliente Casino PE review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Caliente Casino PE fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Caliente Casino PE, we thoroughly read and reviewed the Terms and Conditions of Caliente Casino PE. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Based on our estimates or gathered data, Caliente Casino PE is a big online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Caliente Casino PE. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Caliente Casino PE has scored a Safety Index of 5.9, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
T&Cs of Caliente Casino PE evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Caliente Casino PE to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Caliente Casino PE players
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 1,272 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Caliente Casino PE user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 10 user reviews given to Caliente Casino PE, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Caliente Casino PE company data and licenses
Caliente Casino PE has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
Caliente Casino PE has a gambling license issued by Ministry of Foreign Trade and Tourism in Peru.
Win and withdrawal limits, payment options
Caliente Casino PE accepts deposits via 4 payment methods. This includes: Mastercard, VISA, Yape, Pago Efectivo.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
PEN 5,000 per day
PEN 250,000 daily net win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The table below lists the language options at Caliente Casino PE.
Language
Website
Customer support
Live chat
Spanish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Caliente Casino PE, account problems, withdrawals, or other issues, it holds significant value for us. Caliente Casino PE has a slow or bad customer support, judging by the results of our testing.
Casino games and slots available at Caliente Casino PE
Caliente Casino PE has these types of casino games on offer: Slots, Blackjack, Betting, Jackpot games, Live games, eSports betting, Live shows, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Games from 3 casino game providers are available. This includes Playtech, Rarestone gaming, Origins (playtech).
Bonuses and codes offered by Caliente Casino PE
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Caliente Casino PE:
100% up to 400 S/.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Operator
Deportes Digitales Cali S.AC.
Established
2025
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Caliente Casino PE. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Slow or bad customer support
Low win limit: 250,000 S/. / day (net win)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Peru (Ministry of Foreign Trade and Tourism)
Verified
Unfair terms and conditions
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis
Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
Show full rule and our analysis
Players who only deposit when bonuses are offered risk losing their winnings
Show full rule and our analysis
Complaints about Caliente Casino PE
All(30)
Opened(1)
Unresolved(5)
Resolved(4)
Rejected(20)
Player claims that payment has been delayed.
Player claims that payment has been delayed.
Disputed amount: Mex$1,700
Player believes that their withdrawal has been delayed.
Disputed amount: Mex$1,500
Player’s winnings have been confiscated.
Disputed amount: Mex$1,360
Player's withdrawal request is denied.
Disputed amount: Mex$45,000
Player's winnings have been confiscated.
Disputed amount: Mex$8,147
Player's winnings have been confiscated after account review.
Disputed amount: Mex$28,981
Player’s game malfunction issue poorly handled.
Disputed amount: Mex$250
Player’s withdrawal is delayed due to verification.
Disputed amount: Mex$4,000
Player’s account has been blocked and support unresponsive.
Explore the game selection available at Caliente Casino PE. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 6
Not Available: 9
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 6
Not Available: 2
Most popular games
Great Blue
by Playtech
Panther Moon
by Playtech
Age of the Gods
by Playtech
Highway Kings
by Playtech
Archer
by Playtech
King Kong
by Playtech
Gladiator Jackpot
by Playtech
Safari Heat
by Playtech
Bonus Bears
by Playtech
Buffalo Blitz
by Playtech
Pink Panther
by Playtech
Haunted House
by Playtech
Game providers
Casino Bonuses
Caliente Casino PE bonuses
Browse all bonuses offered by Caliente Casino PE, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Caliente Casino PE does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Caliente Casino PE, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
5,000 S/.
per day
Win limits
250,000 S/.
Daily net
Currencies
Traditional
Supported Fiat currencies.
PEN
Summary of player reviews
Guru AI
Deposits were convenient, but 15 players reported problems withdrawing winnings and concerns about fund security.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Spanish
All languages (1)
Spanish
Live chat
Live chat not available
Customer support:
Available in
1 language
Spanish
All languages (1)
Spanish
E-mail support rating
Bad
Average response time: 4m
Based on 1 test
Date and tester
Response time
Rating
02 Mar 2026
Pavel K.
4m
Bad
User reviews
User reviews of Caliente Casino PE
This is a place to share experience with Caliente Casino PE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 10 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Few areas receive strong praise, though some users appreciate the game variety. Payments appear to be a point of concern, with more negative than positive feedback reported.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Payments (8)
• 1 week ago
I registered at Caliente Casino in February and my first impression was good. There were promotions available and I later took advantage of the first deposit bonus, which allowed me to test the platform further. What I enjoyed most were the live dealer games. I prefer these tables because they feel more entertaining than playing only against the computer. I also found the atmosphere during the games pleasant. After trying the casino, I decided to make a deposit. Initially, I preferred to use an alternative payment option before entering my card details, and everything went smoothly. Later, I also used my card, and the balance was reflected quickly and without any issues. Overall, my experience with Caliente Casino has been positive. As an area for improvement, I would like to see a wider variety of games and tables available.
Me registré en Caliente Casino en febrero y mi primera impresión fue buena. Había promociones disponibles y después aproveché el bono del primer depósito, lo que me permitió probar mejor la plataforma. Lo que más me gustó fueron los juegos con crupier en vivo. Prefiero este tipo de mesas porque se sienten más entretenidas que jugar solamente contra la computadora. El ambiente durante las partidas también me pareció agradable. Después de probar el casino decidí hacer un depósito. Al principio preferí utilizar una opción de pago alternativa antes de poner los datos de mi tarjeta y todo salió bien. Más adelante también utilicé mi tarjeta y el saldo se reflejó rápido y sin problemas. En general mi experiencia con Caliente Casino ha sido positiva. Como punto a mejorar, me gustaría que hubiera una mayor variedad de juegos y mesas disponibles.
I quite like live dealer games.
Los juegos con crupier en vivo me gustan bastante.
The deposit was reflected quickly and without problems.
El depósito se reflejó rápido y sin problemas.
There are promotions and a bonus for the first deposit.
Hay promociones y bono para el primer depósito.
I would like there to be more variety of games and tables.
Me gustaría que hubiera más variedad de juegos y mesas.
• 6 months ago
The worst place to get paid. I read a review saying they were pioneers, but it's a total scam. They ask you to verify your account and take forever to deposit your winnings. Honestly, I don't know if they still do it; I haven't received mine yet. What really bothers me is that they have no problem accepting the money I deposit from my account, the same account I transferred my winnings to. They don't bother to investigate anything. Honestly, I've never had problems withdrawing my winnings with any other casino, only with them. And before you say it's because it's regulated, etc., etc., let me tell you this: if they had had problems accepting my money, if they had taken 3 or 5 days to review the money I was depositing, then I would understand why they take the same amount of time to pay out your winnings. Honestly, it makes you not want to keep playing, especially if it's your first time, which is my case.
El peor lugar ala hora de pagar por ahí leí una reseña de que eran pioneros es pura estafa te piden verificar tu cuenta y se toman su tiempo para depositarte tus ganancias la verdad no sé si lo hacen ala fecha no eh recibido las mías lo que verdaderamente me molesta es que no tienen problemas para aceptar mi dinero que yo les deposite desde mi cuenta, misma ala cual dirigi mis ganancias ahí no se ponen a investigar nada la verdad con ningún otro casino eh tenido problemas para retirar mis ganancias solo con ellos, y antes de que dijan que es por qué está regulado etc etc les diré lo siguiente, si ellos hubieran tenido problemas para aceptar mi dinero si se hubieran tomado 3 o 5 días en revisión del dinero que yo les estaba depositando entonces entendería por qué se toman el mismo tiempo para pagarte tus ganancias la verdad no te quedan ganas de seguir jugando más si es tu primera vez que es mi caso
Bad
Mala
• 1 year ago
It's surprising that it has that rating and others who are scammers have higher ones. This is by far one of the best and oldest casinos in my country, 100% security that they will give you your money if everything is in order... verification usually takes a day but once they verify you they pay any amount you win within an hour, support always answers and is friendly.
Sorprendente que tenga esa calificación y otros que son estafadores tengan más altas, este es por mucho uno de los mejores y más antiguos casinos de mi país, seguridad 100% que te darán tu dinero si todo está en regla .. la verificación suele tardar un día pero una vez que te verifican pagan cualquier monto que ganes en una hora, el soporte siempre contesta y es amable
Pay
Paga
If you check they withdraw quickly
Si verificas retiran rapido
Friendly support
Soporte amable
If you don't verify it takes longer to withdraw
Si no verificas tarda más en retirar
• 1 year ago
-I think you lack too much clarity when it comes to specifying the "rules" you use, -Hard to unlock welcome bonus, -Slow response from customer service
-Me parece que le falta demasiada claridad a la hora de especificar las "reglas" que manejan, -Bono de bienvenida difícil de desbloquear, -Lenta respuesta por parte de servicio al cliente
Casino with physical establishments throughout the country.
Casino con establecimientos fisicos en todo el pais.
Pioneers of the industry in Mexico
Pioneros de la industria en Mexico
• 2 years ago
Fraud, they don't pay, they stole $29,000 from me and kept it for themselves. They checked the account and couldn't pay me, but they accepted my deposits.
Fraude no pagan me robaron $29,000 se lo quedaron ellos. Que revisaron la cuenta y que no me podian pagar pero bien que aceptaron mis depositos
They don't pay
No pagan
fraud
fraude
• 2 years ago
I put it into discussion, the beginning of 2024, hot to take more participation in the "online" world But is it my perception, or has the quality of customer service gone down and changing your status to VIP does not guarantee that you have an important place, has the algorithm or the administration changed? Or perhaps by wanting to cover the market more, you put at risk what characterized you?
Lo pongo en discusión, el comienzo del 2024 , caliente a tomado mas participación en el mundo "online" Pero es mi percepción, o el servicio al cliente a bajado su calidad y el cambiar de estatus a VIP no garantiza que tengas un lugar importante, el algoritmo a cambiado o la administración? O quizá por querer abarcar más el mercado pones en riesgo lo que te caracterizaba?
Previously great prizes
Premios anteriormente grandes
Welcome bonus
Bono de bienvenida
Attention
Atencion
Application crashes
Aplicación falla
Bad 24/7 chat
El chat 24/7 malo
There are no longer personalized promotions
Ya no hay promoción personalizadas
• 3 years ago
THEY DO NOT PAY THE PROFITS, PURE FRAUD
NO PAGAN LAS GANACIAS, PURO FRAUDE
FRAUD, THEY STEAL DO NOT PAY
FRAUDE, ROBAN NO PAGAN
• 4 years ago
They don't pay the winnings, they put many excuses, they ask and ask for documents and they just don't verify the account and they don't deposit the winnings.
No pagan las ganancias, ponen muchos pretextos,te piden y piden documentos y nomás no verifican la cuenta y no te depositan las ganancias.
Very complicated to verify the account and if it is not verified you do not receive profits
Muy complicado para verificar la cuenta y si no está vericada no recibes ganancias
Very bad server takes forever to enter and disconnects you often
Servidor muy malo tardas eternidades en entrar y te desconecta seguido
• 4 years ago
I am a slots player and the truth is that Caliente Casino has improved a lot in what games are available by expanding its game providers a lot. Something that I don't think many people know is that when you confirm a Gold or VIP client, withdrawals are in less than an hour and in all the time I've been playing in Caliente, it only took more than 1 time for technical problems than when I contacted atte clients informed me immediately. Casino Caliente is one of the best if not the best casino for players in Mexico.
Yo soy jugador a los slots y la verdad Caliente casino a mejorado muchisimo en lo que son juegos disponibles al ampliar muchisimo sus provedores de juegos son ya muchisimos. Algo que no creo que mucha gente conosca es que al aserte cliente Oro o VIP los retiros son en menos de una hora y en todo el tiempo que llevo jugando en Caliente nada mas 1 vez tardo mas de una hora por problemas technicos que cuando contacte a atte a clientes me informaron de inmediato. Casino Caliente es de los mejores si no el mejor casino para jugadores en Mexico.
Withdrawals in less than an hour when Gold or higher
Retiros en menos de una hora al ser Oro o mas alto
Excellent repertoire of slot providers
Exelente repertorio de provedores de slots
No battle with digital or physical cards
No se batalla con tarjetas digitales o fisicas
deposits can be made from 20 or 50 MXP
se pueden hacer depositos desde 20 o 50 MXP
Players Club
Club de Jugadores
There is no more info on how to get to VIP Platinum or VIP Elite Level other than by invitation
No hay mas info en como subir a Nivel VIP Platino o VIP Elite mas que por invitacion
the app could be improved to work a little faster for android for ios it works very well
el app pudiera ser mejorada para trabajar un poquito mas rapida pra android para ios trabaja muy bien
• 4 years ago
Everything was going excellent, until in the last few weeks I have deposited and they have no longer paid me.
Todo iba excelente, hasta que en las ultimas semanas he depositado y ya no me han pagado.
The withdrawal of the earnings is deposited in 10 hrs. 365 days
El retiro de las ganancias lo depositan n 10 hrs. Los 365 dias
Sometimes playing the server disconnects
Algunas veces jugando el servidor se desconecta
Discussion
Caliente Casino PE discussion
Discuss anything related to Caliente Casino PE with other players, share your opinion, or get answers to your questions.
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