HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,512Opened999Not solved4,884Solved11,754Rejected22,875
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

0d 18h 5m 54s

Disputed amount: Can$200

GreatWin Casino - Player believes that their withdrawal has been delayed.

GreatWin Casino
Safety Index:Very high Submitted: 30 Jan 2025
Case opened Current status

Waiting for a delayed payment

6d 17h 24m 17s

Disputed amount: A$7,500

Skycrown Casino - Player’s winnings haven’t been received yet.

Skycrown Casino
Safety Index:High Submitted: 30 Jan 2025
Case opened Current status

Waiting for a delayed payment

12d 14h 15m 41s

Disputed amount: Can$600

Wild Sultan Casino - Withdrawal of player's winnings has been delayed.

Wild Sultan Casino
Safety Index:High Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 22m 46s

Disputed amount: $3,300

GenieJackpot Casino - Player's withdrawal has been delayed.

GenieJackpot Casino
Safety Index:Fresh casino Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 19m 12s

Disputed amount: 104,000 INR

1win Casino - Player’s account has been closed due to alleged fraud.

1win Casino
Safety Index:Above average Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

13d 23h 29m 21s

Disputed amount: KSh1,053

Betmaster Casino - Player's withdrawal has been delayed.

Betmaster Casino
Safety Index:High Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 12m 47s

Disputed amount: €299

Betflare Casino - Player's account has been closed and winnings confiscated.

Betflare Casino
Safety Index:High Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 5m 55s

Disputed amount: R1,000

PlayLive Casino - Player's withdrawal has been canceled.

PlayLive Casino
Safety Index:Very low Submitted: 30 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 43m 45s

Disputed amount: €1,500

Roby Casino - Player's withdrawals are delayed.

Roby Casino
Safety Index:High Submitted: 30 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 20m 35s

Disputed amount: £2,500

GoldenPharaoh Casino - Player's withdrawal has been delayed for over a month.

GoldenPharaoh Casino
Safety Index:Very low Submitted: 30 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 40,512 complaints
1 2...4,052
Go to pageof 4,052 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news