HomeOnline casinosBoxBet.io Casino Review

BoxBet.io Casino Review

avatarNatalia J.
Last updated 11/2025
Safety Index
2.2
User feedbackNot enough data
3 reviews
avatarNatalia J.
Last updated 11/2025

Read our BoxBet.io Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Good selection of games
  • 24/7 Customer support
  • Maximum daily win limitation
  • Maximum bet allowed is less than 30% of deposit amount
  • Not all game providers are available for all countries

Casino screenshots

boxbet.io_casino_homepage_desktop
boxbet.io_casino_game_gallery_desktop
boxbet.io_casino_promotions_desktop
boxbet.io_casino_homepage_mobile
boxbet.io_casino_game_gallery_mobile
boxbet.io_casino_promotions_mobile

BoxBet.io Casino Review

After a detailed look at BoxBet.io Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. BoxBet.io Casino scored a Very low Safety Index of 2.2, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Read our BoxBet.io Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – BoxBet.io Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of BoxBet.io Casino, we thoroughly read and reviewed the Terms and Conditions of BoxBet.io Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Considering our estimates and the factual data we have collected, BoxBet.io Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature BoxBet.io Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, BoxBet.io Casino has achieved a Safety Index of 2.2, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Our BoxBet.io Casino T&Cs review

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BoxBet.io Casino to be unfair.

Note: You can see our specific T&Cs findings in detail here.

Player complaints related to BoxBet.io Casino

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 7,196 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of BoxBet.io Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, BoxBet.io Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

BoxBet.io Casino is owned by Goodwood Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

BoxBet.io Casino is licensed by Anjouan Gaming in Comoros.

Payment options, withdrawal limits and win limits

BoxBet.io Casino supports 12 deposit methods. This includes: Bitcoin (BTC), Tether (USDT), Dogecoin (DOGE), Ripple (XRP), Solana (SOL), Ethereum (ETH), Litecoin (LTC), Tron (TRX), USD Coin (USDC), Cardano (ADA), Bitcoin Cash (BCH), Binance Coin (BNB).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 9,300 per day EUR 30,000 daily net win limit
EUR 28,000 per month EUR 30,000 per spin
USDT 10,000 per day
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below lists the language options at BoxBet.io Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
Russian Yes No No

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. BoxBet.io Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at BoxBet.io Casino

Players can enjoy these types of casino games at BoxBet.io Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 56 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Amatic, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Bullshark Games, Fantasma Games, Platipus, Trusty Gaming, Backseat Gaming, Wildcat Gaming, Ace Roll, Trigger Button Studios, Spribe, OneTouch, TrueLab Games, NowNow Gaming, Mascot Gaming, SlotMill, Four Leaf Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Penguin King, Gaming Corps, Gamebeat, Slot Factory, Max Win Gaming, Octoplay, Skywind Group, AvatarUX, Gamzix, Zillion Games, Popiplay, Clawbuster, 4ThePlayer, Hacksaw Gaming, Print Studios.

Bonuses and codes offered by BoxBet.io Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

At present, there is 1 bonus from BoxBet.io Casino in our database:

  • 2 FREE SPINS on Bonanza Billion

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Goodwood Limited
  • Operator Goodwood Limited
  • Established 2024
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BoxBet.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 7
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 0
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low win limit: €30,000 / day (net win)

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Important
    Important: Win limit of €30,000 per day This casino has a win limit rule. You will not be able to win more than €30,000 per day.
    Unfair terms and conditions
    • Use of the Martingale betting strategy may result in confiscated winnings
    • Unreasonably short time frame for providing information within KYC processes
    • Detection of some basic betting techniques may result in confiscated winnings
    • Common bonus hunting strategies may be seen as a serious T&C violation
    • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    • Players must watch how much they bet even when playing without bonuses
    • Low-risk play may lead to winnings being confiscated
    Complaints about BoxBet.io Casino
    Submit a complaint

    Games

    Explore the game selection available at BoxBet.io Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 14 Not Available: 1
    Real Games
    Verified by Gamecheck

    Game providers

    Show all (56)
    • NetEnt
    • Nolimit City
    • Pragmatic Play
    • Playtech
    • Evoplay
    • Push Gaming
    • Evolution Gaming

    BoxBet.io Casino bonuses

    Browse all bonuses offered by BoxBet.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by BoxBet.io Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (12)
    • Bitcoin (BTC)
    • Ethereum (ETH)
    • Litecoin (LTC)
    • Tron (TRX)
    • Cardano (ADA)
    • Bitcoin Cash (BCH)
    • Binance Coin (BNB)

    Transaction limits

    Withdrawal limits
    €28,000
     per month
    €9,300
     per day
    Win limits
    €30,000
    Per spin
    €30,000
    Daily net

    Currencies

    Crypto

    Supported crypto currencies.

    ADABCHBNBBTCDOGEETHLTCSOLTRXUSDCUSDTXRP

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishRussianSpanish
    Live chat
    Available in 1 language
    English
    Customer support:
    Available in 1 language
    English
    Live chat rating
    Good
    Last updatedLast updated
    Date and tester
    Rating
    14 Nov 2025
    Natalia J.
    Good
    07 Oct 2025
    Jara K.
    Good
    19 Dec 2024
    Pavel K.
    Excellent

    User reviews of BoxBet.io Casino

    This is a place to share experience with BoxBet.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 3 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 9 months ago
    I was scammed out of 4,000 USDT I had earned, my account was closed, and there was no solution!
    • Scam
    • Lie
    • 11 months ago
    Totally disappointed with this casino! I’ve been waiting over two weeks for a simple withdrawal and still nothing. The customer service is awful, and every time I reach out, they just give me generic excuses with no real solutions. They keep saying my withdrawal is "under review," but there’s no estimated date or any clear details.

    It feels like they’re intentionally delaying payments, hoping players will just give up. This is a complete lack of professionalism. If you’re thinking about playing here, think twice. It’s a total waste of time and money
    • Avoid This Casino, Withdrawals dont work!!!!
    • 11 months ago
    This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

    They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.
    • Scam Casino – Over 2 Weeks and Still No Payout!

    BoxBet.io Casino discussion

    Discuss anything related to BoxBet.io Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.

    BoxBet.io Casino bonuses

    Browse all bonuses offered by BoxBet.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by BoxBet.io Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (12)
    • Bitcoin (BTC)
    • Ethereum (ETH)
    • Litecoin (LTC)
    • Tron (TRX)
    • Cardano (ADA)
    • Bitcoin Cash (BCH)
    • Binance Coin (BNB)

    Transaction limits

    Withdrawal limits
    €28,000
     per month
    €9,300
     per day
    Win limits
    €30,000
    Per spin
    €30,000
    Daily net

    Currencies

    Crypto

    Supported crypto currencies.

    ADABCHBNBBTCDOGEETHLTCSOLTRXUSDCUSDTXRP

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishRussianSpanish
    Live chat
    Available in 1 language
    English
    Customer support:
    Available in 1 language
    English
    Live chat rating
    Good
    Last updatedLast updated
    Date and tester
    Rating
    14 Nov 2025
    Natalia J.
    Good
    07 Oct 2025
    Jara K.
    Good
    19 Dec 2024
    Pavel K.
    Excellent

    User reviews of BoxBet.io Casino

    This is a place to share experience with BoxBet.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 3 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 9 months ago
    I was scammed out of 4,000 USDT I had earned, my account was closed, and there was no solution!
    • Scam
    • Lie
    • 11 months ago
    Totally disappointed with this casino! I’ve been waiting over two weeks for a simple withdrawal and still nothing. The customer service is awful, and every time I reach out, they just give me generic excuses with no real solutions. They keep saying my withdrawal is "under review," but there’s no estimated date or any clear details.

    It feels like they’re intentionally delaying payments, hoping players will just give up. This is a complete lack of professionalism. If you’re thinking about playing here, think twice. It’s a total waste of time and money
    • Avoid This Casino, Withdrawals dont work!!!!
    • 11 months ago
    This casino is a complete scam. I've been waiting for over two weeks for a simple withdrawal and all I get are copy-paste responses and fake promises. Every time I ask, they just say it's "pending" or "under review" with no real explanation or deadline.

    They’re clearly delaying payments on purpose, hoping players give up. This is completely unacceptable and unprofessional. If you're thinking of playing here – don’t. Save your money and avoid this shady operation.
    • Scam Casino – Over 2 Weeks and Still No Payout!

    BoxBet.io Casino discussion

    Discuss anything related to BoxBet.io Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
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