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Bonus Boss Casino Review

Casino closed

Bonus Boss Casino has been closed and no longer operates.

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Intouch Games Ltd.
2020
> $20,000,000
Casino operates without an official license!
OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

Bonus Boss Casino has been closed and no longer operates.

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Bonus Boss Casino Review

This review examines Bonus Boss Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Bonus Boss Casino has a High Safety Index of 8.1, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Bonus Boss Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Bonus Boss Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Bonus Boss Casino, we have looked closely into the Terms and Conditions of Bonus Boss Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Bonus Boss Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention Bonus Boss Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, Bonus Boss Casino has landed a High Safety Index of 8.1. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Bonus Boss Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Bonus Boss Casino.

Terms and Conditions of Bonus Boss Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bonus Boss Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Bonus Boss Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,388 black points in total, out of which 3,388 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Bonus Boss Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

Bonus Boss Casino is owned by InTouch Games Ltd and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

As far as we know, Bonus Boss Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

Bonus Boss Casino supports 8 payment options. This includes: PaySafeCard, Mastercard, VISA, PayPal, Bank transfer, ApplePay, Pay by Phone, Worldpay.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Bonus Boss Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Bonus Boss Casino, managing your account, withdrawals, or other matters. Bonus Boss Casino has an average customer support, judging by the results of our testing.

Bonus Boss Casino slots and casino games

Bonus Boss Casino offers these types of casino games: Slots, Jackpot games.

Casino games from 2 game providers are offered. This includes Intouch Games, Slot Factory.

Bonuses and codes offered by Bonus Boss Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Bonus Boss Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Bonus Boss Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Slot Factory
  • Intouch Games

Positives

  • Live chat support is available 24/7
  • No withdrawal limits
  • Payments by PayPal are available
  • Nice website

Negatives

  • Limited choice of game genres
  • Limited choice of payment methods
  • Live chat available mostly/only after registration

Interesting facts

  • Medium sized casino targeting United Kingdom
Author & Guarantor: Pavel Kaczynski Last updated: 15 Mar 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Bonus Boss Casino bonuses

Browse all bonuses offered by Bonus Boss Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (1)

User reviews of Bonus Boss Casino

This is a place to share experience with Bonus Boss Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 years ago
Company is a scam, send relevant documents to get money back for them to reject for no reason. Customer care is a joke as they don't get back to you. Better online games out there that pay you within a hour, not the 3 weeks I've been waiting to get my own money back
  • None
  • None
  • None
  • Scam company
Bonus Boss Casino
Hi Gaztoo,

We are sorry to hear you are unhappy with the identification request.
At some point during the lifetime of an account we do request additional information from some players to verify the specific details registered and deposit methods used. We need to ensure funds are protected and the winnings are being paid to the correct person. All documents sent to us are kept private and confidential.

We are also sorry to hear of your displeasure in relation to the service received, when any concerns are raised we will certainly investigate this further and offer training and feedback where required.
Should you require assistance our Contact Centre team are available 24 hours a day by calling 01384 885046.

Best wishes,
Bonus Boss
Safety Index explained

Safety Index of Bonus Boss Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bonus Boss Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license

Complaints about Bonus Boss Casino and related casinos (29)

29All0Opened7Not solved11Solved11Rejected

Complaints directly about Bonus Boss Casino

Complaints about related Mr Spin Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £13,000
Mr Spin Casino
Safety Index:Above average
Submitted: 09 Oct 2020

Complaints about related Cashmo Casino (2)

Resolved Our verdict

Generous casino

Disputed amount: £50
Cashmo Casino
Safety Index:High
Submitted: 28 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: £200
Cashmo Casino
Safety Index:High
Submitted: 10 Apr 2020

Complaints about related Dr Slot Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £500
Dr Slot Casino
Safety Index:High
Submitted: 22 Jun 2022

Complaints about related mFortune Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £400
mFortune Casino
Safety Index:High
Submitted: 07 Jan 2023

Complaints about related Jammy Monkey Casino (4)

Resolved Our verdict

Case closed

Disputed amount: £50
Jammy Monkey Casino
Safety Index:High
Submitted: 09 May 2023
Resolved Our verdict

Case closed

Disputed amount: £300
Jammy Monkey Casino
Safety Index:High
Submitted: 30 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: £100
Jammy Monkey Casino
Safety Index:High
Submitted: 17 Feb 2022

Complaints about related Casino 2020 (Same management)

Show more complaints (+1)
Discussion

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