Bonus Boss Casino Review

Name: Bonus Boss Casino Review
Item: Bonus Boss Casino
Rating: 8.1
Author: Pavel Kaczynski

Casino closed

Bonus Boss Casino has been closed and no longer operates.

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8.1/10Safety Index High by Casino Guru

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Bonus Boss Casino Review

Casino closed

Bonus Boss Casino has been closed and no longer operates.

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Show company details

Owner InTouch Games Ltd

Established 2020

Estimated annual revenues

> $20,000,000

Licensing Authorities

Casino operates without an official license!

OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

Bonus Boss Casino has been closed and no longer operates.

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Bonus Boss Casino Review

We've thoroughly reviewed Bonus Boss Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Bonus Boss Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Bonus Boss Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Bonus Boss Casino is operating without a valid license.

We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,678 black points in total, out of which 3,678 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Bonus Boss Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Bonus Boss Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Games
Show all

Slots

No roulette

No blackjack

No betting

No video poker

No bingo

No baccarat

Jackpot games

No live games

No poker

No craps

No keno

No scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

Positives

No withdrawal limits
Live chat support is available 24/7
Payments by PayPal are available
Nice website

Negatives

Live chat available mostly/only after registration
Limited choice of game genres
Limited choice of payment methods

Interesting facts

Medium sized casino targeting United Kingdom

Author & Guarantor: Pavel Kaczynski Last updated: 15 Mar 2023 Anything incorrect or missing? Let me know

Bonus Boss Casino bonuses

Browse all bonuses offered by Bonus Boss Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Bonus Boss Casino

This is a place to share experience with Bonus Boss Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 1 user

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Casino Guru

We want players to understand gambling.

Gaztoo

Unregistered user

• 2 years ago

Company is a scam, send relevant documents to get money back for them to reject for no reason. Customer care is a joke as they don't get back to you. Better online games out there that pay you within a hour, not the 3 weeks I've been waiting to get my own money back

None
None
None

Scam company

Bonus Boss Casino

Hi Gaztoo,

We are sorry to hear you are unhappy with the identification request.
At some point during the lifetime of an account we do request additional information from some players to verify the specific details registered and deposit methods used. We need to ensure funds are protected and the winnings are being paid to the correct person. All documents sent to us are kept private and confidential.

We are also sorry to hear of your displeasure in relation to the service received, when any concerns are raised we will certainly investigate this further and offer training and feedback where required.
Should you require assistance our Contact Centre team are available 24 hours a day by calling 01384 885046.

Best wishes,
Bonus Boss

Safety Index of Bonus Boss Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bonus Boss Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.1/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license

Complaints about Bonus Boss Casino and related casinos (24)

24All0Opened2Not solved11Solved11Rejected

Complaints directly about Bonus Boss Casino

Resolved Our verdict

Case closed

Disputed amount: £3,741.45

Player’s struggling to complete KYC verification.

The player from the UK was experiencing difficulties withdrawing their winnings due to incomplete verification. The player's account verification was later concluded and the casino informed us that the player's withdrawal was successfully processed. The complaint was closed as 'resolved'.

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Submitted: 25 Aug 2021

Complaints about related Mr Spin Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £13,000

Player’s withdrawal has been delayed.

The player from the UK tried to withdraw her winnings after being lucky, but it is taking more time than it should.

Mr Spin Casino

Safety Index:Above average Submitted: 09 Oct 2020

Complaints about related Cashmo Casino (2)

Resolved Our verdict

Generous casino

Disputed amount: £50

Player’s refund has been delayed.

The player from United Kingdom had her withdrawal denied as she had deposited via her phone and had not yet paid her phone bill in full. Later, due to certain circumstances, the casino decided to pay the amount to the player as a gesture of goodwill. The complaint was closed as 'resolved' and marked as 'Generous casino'.

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Cashmo Casino

Safety Index:High Submitted: 28 Jul 2021

Resolved Our verdict

Case closed

Disputed amount: £200

Player’s requesting his deposits to be refunded as he has registered with Gamstop.

The player from United Kingdom has registered with Gamstop (Self-Exclusion scheme). However, the casino accepted player’s deposits.

Cashmo Casino

Safety Index:High Submitted: 10 Apr 2020

Complaints about related Dr Slot Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £500

The player's withdrawal is delayed.

The player's withdrawal is delayed due to ongoing verification. The reason for the delayed withdrawal was provided and the player confirmed he received his withdrawal in full.

Dr Slot Casino

Safety Index:High Submitted: 22 Jun 2022

Complaints about related mFortune Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £400

Player’s winnings haven’t been received yet.

The player from United Kingdom has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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mFortune Casino

Safety Index:High Submitted: 07 Jan 2023

Complaints about related Jammy Monkey Casino (4)

Resolved Our verdict

Case closed

Disputed amount: £20

Player's withdrawal is being delayed.

The player from the UK had issues withdrawing the £20 he deposited via phone bill. Despite providing proof of deposit, the casino had already been unresponsive for over 30 days at the time the complaint was submitted. The casino customer service informed him that they were not able to identify such a deposit. The casino representative later informed us that there was indeed a cashable balance, but the complainant's account had been closed. Therefore, the casino had to manually process the payment. The disputed funds were paid out successfully approximately 2 weeks after the player provided the casino with the requested details for payment. The complaint is resolved.

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Jammy Monkey Casino

Safety Index:High Submitted: 18 Jul 2023

Resolved Our verdict

Case closed

Disputed amount: £50

Player’s withdrawal has been delayed.

The player from the United Kingdom has requested a withdrawal. After som time, the player has received their withdrawal.

Jammy Monkey Casino

Safety Index:High Submitted: 09 May 2023

Resolved Our verdict

Case closed

Disputed amount: £300

Player’s withdrawal has been delayed.

The player from the United Kingdom has requested a withdrawal more than three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

Read moreRead less

Jammy Monkey Casino

Safety Index:High Submitted: 30 Apr 2023

Resolved Our verdict

Case closed

Disputed amount: £100

Player’s withdrawal has been delayed.

The player from United Kingdom has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully.

Jammy Monkey Casino

Safety Index:High Submitted: 17 Feb 2022

Complaints about related Casino 2020 (Same management)

Resolved Our verdict

Case closed

Disputed amount: £30

Player's withdrawal has been delayed.

The player from UK has been struggling to pass the verification, which led to a delay in withdrawal processing. The player later confirmed that the issue was resolved.