HomeComplaintsBizzo Casino - Player seeks clarification on exclusion and complaint.

Bizzo Casino - Player seeks clarification on exclusion and complaint.

Amount: €26,763

Bizzo Casino
Submitted: 20 Jul 2024 | Case closed : 30 Jul 2024
Case closed Our verdict

Other

REJECTED

Case summary

The player from Germany had been excluded from multiple casinos related to Bizzo due to problematic gambling behavior. They managed to register and play at Bizzo for a year. Their complaint about this issue was ignored, and they sought to contact the casino for clarification. The complaint was rejected because the incident had occurred more than a year ago, and self-exclusion from all Curacao licensed casinos at once was not enforceable. The player was advised to use the Self-Exclusion Assistance Tool to block accounts across multiple gambling establishments.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news