The player from Germany had been excluded from multiple casinos related to Bizzo due to problematic gambling behavior. They managed to register and play at Bizzo for a year. Their complaint about this issue was ignored, and they sought to contact the casino for clarification. The complaint was rejected because the incident had occurred more than a year ago, and self-exclusion from all Curacao licensed casinos at once was not enforceable. The player was advised to use the Self-Exclusion Assistance Tool to block accounts across multiple gambling establishments.
The player from Germany had been excluded from multiple casinos related to Bizzo due to problematic gambling behavior. They managed to register and play at Bizzo for a year. Their complaint about this issue was ignored, and they sought to contact the casino for clarification. The complaint was rejected because the incident had occurred more than a year ago, and self-exclusion from all Curacao licensed casinos at once was not enforceable. The player was advised to use the Self-Exclusion Assistance Tool to block accounts across multiple gambling establishments.
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