HomeOnline casinosBitKong Casino Review

BitKong Casino Review

avatarIvana F.
Last updated 11/2024
Safety Index
7.9
User feedbackNot enough data
2 reviews
avatarIvana F.
Last updated 11/2024

Casino closed

BitKong Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Mobile casino application for Android
  • Offers interesting promotions and tournaments
  • Unlimited monthly withdrawals
  • Limited selection of games
  • Withdrawal fees

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 2 Not Available: 13

Transaction limits

Withdrawal limits
Not limited for BTC
Win limits
Unknown

Language options

Website
Available in 7 languages
EnglishGermanRussianSpanishPortuguese 2 more
Live chat
Available in 10 languages
EnglishGermanRussianSpanishIndonesian 5 more
Customer support:
Available in 10 languages
EnglishGermanRussianSpanishIndonesian 5 more

BitKong Casino Review

In this review of BitKong Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Our review gave BitKong Casino an Above average Safety Index of 7.9. It is a fair choice, but better options are available. Continue reading our BitKong Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of BitKong Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of BitKong Casino, we thoroughly read and reviewed the Terms and Conditions of BitKong Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, BitKong Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature BitKong Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, BitKong Casino has landed an Above average Safety Index of 7.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of BitKong Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of BitKong Casino during our review.

Player complaints regarding BitKong Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

User feedback and reviews of BitKong Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, BitKong Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

BitKong Casino is owned by BitKong, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

As far as we are aware, BitKong Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

BitKong Casino supports 16 deposit methods. This includes: Bitcoin (BTC), Tether (USDT), Ripple (XRP), Ethereum (ETH), Tron (TRX), Binance USD (BUSD), Dogecoin (DOGE), USD Coin (USDC), Litecoin (LTC), Sushi, Shiba Inu (SHIB), PancakeSwap, Dai (DAI), Polygon (POL), Binance Coin (BNB), Uniswap (UNI).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at BitKong Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Portuguese Yes Yes Yes
Russian Yes Yes Yes
Japanese No Yes Yes
German Yes Yes Yes
Korean No Yes Yes
Indonesian No Yes Yes
Thai Yes Yes Yes
Turkish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BitKong Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of BitKong Casino as average.

Slots and casino games at BitKong Casino

Players can enjoy these types of casino games at BitKong Casino: Keno, Crash games, Other games.

Titles supplied by 1 casino game provider are available. This includes BitKong.

Bonuses and codes offered by BitKong Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 4 bonuses from BitKong Casino, including:

  • 120% up to $20,000
  • 150% up to $40,000
  • 190% up to $100,000
  • 170% up to $60,000

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner BitKong
  • Established 2015
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitKong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 1
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Complaints about BitKong Casino
    Submit a complaint

    User reviews of BitKong Casino

    This is a place to share experience with BitKong Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 2 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    It's just Provably Fair casino as it should be. They have only a few games and no casino games. Wish they'll add something like Plinko, Crash games at least.
    • Instant withdrawals
    • Cash tournaments
    • Easy waggering
    • Lack of games
    • Busy support
    • 3 years ago
    The overall idea of the site is nice. It's similar to other great social casinos. There's multiple chat rooms for different languages. You have a nice bonus for rakeback. Leveling up is cool but not receiving any reward for doing so is a little lack luster. The deposit bonuses they offer come locked and need to be wagered against to unlock and claim. The claimed funds are able to be withdrawn right away so it's not a terrible system but still not too fond of purposely depositing said amount just to get that bonus. The magic wheel is an okayyyy feature but the fact that it is completely rigged based on if you've wagered is not cool to me. It should have a req that you've wagered in order to use it and be truly RNG for the reward. However, that isn't the case. I won't say the site is rigged because that is always a pretty harsh accusation to throw out there, but if one thing is and with them not having a license... It doesn't make me feel all that comfortable about receiving the upmost fair gambling experience.
    I give them a 3 star because I see potential and staff is very friendly. There's just some questionable stuff that worries me and not specifically a place I would recommend a friend to go play at.
    • Social chat room
    • good Rake Back
    • easy to navigate layout
    • questionable fairness
    • no license

    BitKong Casino discussion

    Discuss anything related to BitKong Casino with other players, share your opinion, or get answers to your questions.

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