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BitKong Casino Review

Casino closed

BitKong Casino has been closed and no longer operates.

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BitKong
2015
> $1,000,000
Casino operates without an official license!
OverviewUser reviews2Safety Index explainedDiscussion1

Casino closed

BitKong Casino has been closed and no longer operates.

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BitKong Casino Review

BitKong Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. BitKong Casino has an Above average Safety Index that sits at 7.9, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our BitKong Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of BitKong Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of BitKong Casino, we thoroughly read and reviewed the Terms and Conditions of BitKong Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, BitKong Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature BitKong Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, BitKong Casino has landed an Above average Safety Index of 7.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of BitKong Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of BitKong Casino during our review.

Player complaints regarding BitKong Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

User feedback and reviews of BitKong Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, BitKong Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

BitKong Casino is owned by BitKong, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

As far as we are aware, BitKong Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

BitKong Casino supports 16 deposit methods. This includes: Bitcoin (BTC), Tether (USDT), Ripple (XRP), Ethereum (ETH), Tron (TRX), BUSD, Dogecoin (XDG), USD Coin (USDC), Litecoin (LTC), Sushi, Shiba Inu (SHIB), PancakeSwap, Dai (DAI), Polygon (MATIC), Binance Coin (BNB), Uniswap.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at BitKong Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Portuguese Yes Yes Yes
Russian Yes Yes Yes
Japanese No Yes Yes
German Yes Yes Yes
Korean No Yes Yes
Indonesian No Yes Yes
Thai Yes Yes Yes
Turkish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BitKong Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of BitKong Casino as average.

Slots and casino games at BitKong Casino

Players can enjoy these types of casino games at BitKong Casino: Keno, Crash games, Other games.

Titles supplied by 1 casino game provider are available. This includes BitKong.

BitKong Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by BitKong Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated BitKong Casino bonuses page for more details about this casino's bonus offers.

Games
Show all

No slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
All languages (10)
English live chat
All languages (10)

Game providers

  • BitKong
CASINO SCREENSHOTS
bitkong_casino_game_gallery_desktop
bitkong_casino_promotions_desktop
bitkong_casino_homepage_mobile
bitkong_casino_game_gallery_mobile
bitkong_casino_promotions_mobile

Positives

  • Mobile casino application for Android
  • The casino offers interesting promotions and tournaments
  • Unlimited monthly withdrawals

Negatives

  • Limited selection of games
  • Withdrawal fees

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Casino uses a chatbot for customers' interaction
  • Small international casino
  • Accepts only cryptocurrencies
  • Casino only offers its own original games
Author & Guarantor: Kristina Underwood Last updated: 29 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

BitKong Casino bonuses

Browse all bonuses offered by BitKong Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (2)

User reviews of BitKong Casino

This is a place to share experience with BitKong Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 1 year ago
It's just Provably Fair casino as it should be. They have only a few games and no casino games. Wish they'll add something like Plinko, Crash games at least.
  • Instant withdrawals
  • Cash tournaments
  • Easy waggering
  • Lack of games
  • Busy support
• 1 year ago
The overall idea of the site is nice. It's similar to other great social casinos. There's multiple chat rooms for different languages. You have a nice bonus for rakeback. Leveling up is cool but not receiving any reward for doing so is a little lack luster. The deposit bonuses they offer come locked and need to be wagered against to unlock and claim. The claimed funds are able to be withdrawn right away so it's not a terrible system but still not too fond of purposely depositing said amount just to get that bonus. The magic wheel is an okayyyy feature but the fact that it is completely rigged based on if you've wagered is not cool to me. It should have a req that you've wagered in order to use it and be truly RNG for the reward. However, that isn't the case. I won't say the site is rigged because that is always a pretty harsh accusation to throw out there, but if one thing is and with them not having a license... It doesn't make me feel all that comfortable about receiving the upmost fair gambling experience.
I give them a 3 star because I see potential and staff is very friendly. There's just some questionable stuff that worries me and not specifically a place I would recommend a friend to go play at.
  • Social chat room
  • good Rake Back
  • easy to navigate layout
  • questionable fairness
  • no license
Safety Index explained

Safety Index of BitKong Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitKong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Operates without a license
Discussion

BitKong Casino Discussion

Discuss anything related to BitKong Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

BitKong Casino payment methods

Currencies
CAD,EUR,GBP,AED,AMD,ARS,AUD,AZN,BDT,BNB,BRL,BTC,CHF,CNY,DKK,ETH,GEL,HKD,IDR,ILS,INR,JPY,KES,KRW,LTC,MXN,MYR,NOK,NZD,PHP,PKR,PLN,RUB,SEK,SGD,THB,TRX,TRY,USDC,USDT,XDG,XRP
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