12/2022
12/2022
Bitgame Casino has been closed and no longer operates.
After a detailed look at Bitgame Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Bitgame Casino scored a Very low Safety Index of 2.2, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Keep reading our Bitgame Casino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Bitgame Casino review, we extensively examined and analyzed the Terms and Conditions of Bitgame Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Considering our estimates and the factual data we have collected, Bitgame Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Bitgame Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Bitgame Casino has achieved a Safety Index of 2.2, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Bitgame Casino during our review.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 3,341 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Bitgame Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Bitgame Casino is owned by Max Blue N.V, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Bitgame Casino has not been granted any official gambling license.
Bitgame Casino supports 20 deposit methods. This includes: Przelewy24, Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), Solana (SOL), Zcash (ZEC), Tron (TRX), Ripple (XRP), Chainlink (LINK), Binance USD (BUSD), Ethereum (ETH), Ethereum classic, Bitcoin SV, Binance Coin (BNB), Uniswap (UNI), Dogecoin (DOGE), DASH, EOS, Tether (USDT), Cosmos (Atom) Wallet.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unspecified or no withdrawal limit | USDT 3,000 per spin |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Bitgame Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
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| English |  |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Bitgame Casino, your account, withdrawals, or anything else. Bitgame Casino has a slow or bad customer support, judging by the results of our testing.
Players can enjoy these types of casino games at Bitgame Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Casino games supplied by 12 game providers are available. This includes Play'n GO, Pragmatic Play, Betsoft Gaming, Playson, Evoplay, Habanero, Spinomenal, Booongo (BNG), BitGames, Retro Gaming, OneTouch, Ka Gaming.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from Bitgame Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bitgame Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Bitgame Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
This is a place to share experience with Bitgame Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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