In this review, BitFiring Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. BitFiring Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.3. Keep reading our BitFiring Casino review to learn more about this casino and decide whether it is a good choice for you.
Is BitFiring Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our BitFiring Casino review, we extensively examined and analyzed the Terms and Conditions of BitFiring Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
According to our approximate calculation or collected information, BitFiring Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, BitFiring Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in BitFiring Casino having a Safety Index of 1.3, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
T&Cs of BitFiring Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of BitFiring Casino during our review.
BitFiring Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 3,779 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BitFiring Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 5 player reviews of BitFiring Casino so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of BitFiring Casino
BitFiring Casino is in the ownership of Zaraa Ltd. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
BitFiring Casino holds a gambling license in Gibraltar issued by Gibraltar Licensing Authority.
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
USDT 7,500 per week
No win limit
USDT 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at BitFiring Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BitFiring Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, BitFiring Casino has an average customer support.
BitFiring Casino casino games and slots
BitFiring Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other games.
The casino's game library includes titles from 19 providers. This includes Playtech, Apricot (Microgaming), IGT, Quickspin, BGaming, Wazdan, Belatra Games, MrSlotty, Greentube, 1spin4win, FunTa Gaming, EAGaming, Platipus, Kajot, Crypto Games Casino, Mascot Gaming, Aristocrat, Onlyplay, Ka Gaming.
BitFiring Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from BitFiring Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to BitFiring Casino bonuses.
Browse all bonuses offered by BitFiring Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(5)
User reviews of BitFiring Casino
This is a place to share experience with BitFiring Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have played at a number of online casinos in my life (and been made VIP at several), but never have I been treated so despicably as with BitFiring.
While wagering a bonus from a $500 deposit, working it up to $7000, they suspended my account without notice. Then they closed my account.
I asked what terms I had violated and here is their response:
"Your account was permanently closed per the administration's decision.
The Company can close the player's account at its sole discretion and is not obliged to provide any reasons whatsoever."
So basically they have confiscated/stolen over $7000 from me without any explanation.
Well, the interface and games are pretty good, but if they don't pay you, who cares?
They close your account and steal player money without explanation.
Terrible snobby and unfriendly attitude.
BitFiring Casino
Hello, dsp99RF, please provide details about your account, so we can check what went wrong. Sorry to hear that you have had a bad experience at our casino. I am looking forward to have a closer look at your problem.
UPD. Your account was banned since it was a second account made by you with a different email address. You cannot have multiple accounts at Bitfiring. -Bitfiring Support.
1000% completely unsatisfied. I won pretty huge, only for my account to end up suspended. I spent countless hours trying to reach their support via the chat option yet it didn't work. i tried to contact them through email and I got a reply that said my email could not be delivered. Then for the first time finally got through, but was told to contact there support through email. So I did so, and then finally got a s response... I was told I tried to forge results? Like I'm sorry but I don't even know what that means. I've asked for further clarification, but I have yet to receive a reply. So complete the disappointed as I am not a technically literate individual, to be accused of doing something I don't even know how to do or understand had left me scratching my head utterly disappointed and completely unsatisfied.
I am. Not now, nor have I every cheated. I hope there is a chance to have this error corrected as I've never felt more let down. I fear they're just not willing to honour my win.
Soul crushed My email address is tyler(dot)dreger(dot)84(at)gmail(dot)com Update...I still don't understand why then my account has been terminated as what ever happened was errors on behalf of your servers not anything I did intentionally...how am to trust that any information ya'll provide isn't doctor from what it, because had I seen a single of my spins payout without a winning combination I certainly would have said something. As I have with other casino in the past because some provide compensation for pointing such things out. not to mention two of my friends watched the success I had. If I'm under the impression none of my spins were errored and on your end but not mine certainly I shouldnt be at fault of losing my account??? Further more why was my account only suspended if such activity was consistent with the repeative behavior you claim why was my account flagged Sooner. There is literally so many inconsistency with the position and " truths" your attempt to define your position by. One of the most glaring that my account was only suspended prior to finally getting a hold of ya'll... why only terminate my account upon my sucsess of finally getting through to ya'll? Had it been for the reason your claiming should I have not been notified upon attempting to login that my account was terminated? Or simple find my account not there at all? Because I just tried again and it still says my account is suspended. Which reflect the fact ya'll claim my account was terminated is a lie. Further certifying my belief ya'll aren't being honest because you don't wanna honour the pay out... This whole putting the burden to provide proof on the client is so screwed. As a user of many casino, and having my fair share of difficulty never once have I reached out to a site like this to get answer I was being denied via asking them to clarify whatever it was I didn't understand. Why did I need casino guru to learn of these things ya'll simply couldn't have clarified via the channels I attempted to seek resolution via my own efforts? It's like I won't lie I thought it was completely baffling how I could have been so lucky. As I said I've been around the casino scene losing losing and losing some more. Almost to the point where I've consider something Must be wrong as the payout our so few and far between it doesn't make any to me how one can lose so much. Yet here with ya'll I'm being told the opposite..so either I'm winning, but my results reflect lose on my end...for whatever reason with your casino I got to see wins on my end but not your server end? Cuz I can't just be cheat with no success everywhere else, but be successful at your casino? But if you could explain how or why someone who ain't doing anything illicit yet under there own belief due to their lack of technical knowledge should be held responsible in relation to having Their account terminated and or what was being exploited or an avuene I could get these answers addressed, I'd accept your decision of retracting my winnings in hope the direction ya'll pointed me could provide me the comfort that a resolution can be achieved over all and regardless of casino I go to, stand the chance to lose or win like everyone else. Cuz I can't stand here accepting other casino could potentially get away with the same thing ya'll are now if I was to "win" while at the same time also need to accept that regardless of whether I had recorded the entirety of my spins, that they'd not be honored, just as other casino have denied any inconsistencies i believe might exists yet they'd never admit such unless my evidence matched there records. This is wrong on so many levels.
I won! It was awesome.
The excitement was a truly welcoming experience
Not honourable
Doesn't provide sufficient information in relation to explaining why my account was suspended
BitFiring Casino
Hello Occzkill. I'm sorry that you had a bad experience at BITFIRING. To solve the issue, I will need your nickname registered in our system or email to check what happened. Thanks!
UPD: We can see in our system that you have forged the results in games several times. You had winning combinations without making a real bet. If you want, you can open a Complaint here at Casino Guru, and we will provide all the evidence to Guru's staff.
Sorry, I can't post such information here directly since this info may allow other attacks on our system.
Im so disappointed i just signup and was playing fine then all of the sudden my account was suspended for no reason reach out in the chat room and nothing they took my 100 dollars in bitcoin so mad just when I thought every thing went well then all of the sudden they pull the rug under my feet not right i hate this website that are not honest and don’t treat their customers with respect it’s a horrible feeling when your winning and they pull the rug under you .
Reply I have made many attempts to log in to chat to get an explanation also attempts to email your support email but was sent back. Please provide a working email to send you all the information also I never conducted in any illegal action or would ever do such action all I do was enjoy your games, also all I ask is allow me to restore my account and play thru what I have or please return my $100 in Bitcoin to my account. Thank you for your respond and hope to get this resolved Asap.
Reply Thank you for taking the time to respond to this complaint I appreciate your web site has stepped up to address this issue. I recently sent you and email and i be more than willing to change my review in a non bias was to reflect your action in a fair equatable manner. I appreciate your response and I also appreciate this web site to provide a forum to resolve this problem among consumers and casinos. Big shoot out to casino Guru for your commitment to fairness.
New Comment. I’m extremely impressed with the way Bitfiring to action to resolve my problem. I can now honestly say that this could of been a miss understanding it lead to prove Bitfiring is a new casino but I shows me they were responsible and not afraid to resolve issues thank you Bitfiring for having integrity to give online players the confidence they want when playing online casinos. I would recommend this online casino to everyone because they have fun games and really stepped up to make their customers happy. ( Also thank you to Casino Guru for providing the link to resolve issues like this your platform is fair and equitable for both parties. Gods luck and keep up the good work Bitfiring Casino and Casino Guru.
I like their games had a small issue but hey step up to resolve it Great responsible casino.
BitFiring Casino
Hello luieayala9. Sorry to hear that you had a bad experience at BITFIRING. Please provide your nickname registered in the system or email, so I can check what happened.Please note that we never block users for no reason. It may be a system fault, or you've violated our Terms & Conditions.If that were a system fault - you would get a complete refund, and as an apology, we will give you 1000 FS.ADDED 11.29.22: Please contact me via info(at)bitfiring(dot)com or haldus(at)bitfiring(dot)com
Edited: Problem should be fixed now, please try to log in and dont forget to check your 1000 FS in All Lucky Clover 5 slot!
SCAM! Made Bitcoin deposits that were "timed out" and my account was never credited. Were talking 20 minutes here. I reached out to support and they couldn't even understand English or were really enjoying telling me the bad news.
Fake Casino steals money literally
BitFiring Casino
Hello, sad to hear that you've had problems at Bitfiring. Can you please provide more details about your deposit? You can provide transaction hash or link to the transaction as evidence. That will help us to investigate the problem on our side. Thanks!
Safety Index explained
Safety Index of BitFiring Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitFiring Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
