BitDice Casino - Player's account has been blocked.

Dear Casino Guru I need your help.

Bitdice me promises me to give the full payout 2 September MR Mike at bitdice send me confirmation mail I will send screenshot .

Thay haven't pay me and now thay blocked my account...

This is a tottaly unlegal system ..

I need my payout

Dear Butt777,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then and your account remains closed, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Madam normaly i have been getting my withdrawal from them in 1 minut 10 minutes 30 minutt our 1 day. But then it was small amount.

I have the so frustrated due to been member at bitdice for over 1 year now thay do this to me. Even blocked/deactivate my account security reasons... wow a member fully active 1 year gets this back from them.

When MIKE promis me to gibe withdrawal on Saturday I was happy and expected it. But it didn't happen in frustrating I started to get in touch with your side amd many other providers to get help.

So i demand a instant withdrawal from bitdice.

I have even told them I will still play at bitdice and still support there casino but thay most not treating me like shitt.

Sorry for the words but its that I feel ...

So dear MIKE from your mail your words I feel a men will always hold.his promising words !

Madam normaly i have been getting my withdrawal from them in 1 minut 10 minutes 30 minutt our 1 day. But then it was small amount.

I have the so frustrated due to been member at bitdice for over 1 year now thay do this to me. Even blocked/deactivate my account security reasons... wow a member fully active 1 year gets this back from them.

When MIKE promis me to gibe withdrawal on Saturday I was happy and expected it. But it didn't happen in frustrating I started to get in touch with your side amd many other providers to get help.

So i demand a instant withdrawal from bitdice.

I have even told them I will still play at bitdice and still support there casino but thay most not treating me like shitt.

Sorry for the words but its that I feel ...

So dear MIKE from your mail your words I feel a men will always hold his promising words !

I just send you mail please see the screenshot

Hello I will confirm i have get all my withdrawals now on the deal of i will blocked from the casino !

I accept this and in 15 min got my both withdrawals.

Main reson did not thay tell me but i am sure I now thay get get highly pressures

Case over Bitdice send all !

Instantly withdrawal but thay blocked me from casino !

Not any reason

Thank you for your replies, Butt777. I would like to emphasize that we can’t penalize the casino for closing your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all. 

As the remaining balance has been paid out, we will now close this complaint as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.