Our expert casino review team has carefully analysed Bitcoincasino.io in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Bitcoincasino.io scored a Below average Safety Index of 5.8, which makes it a suboptimal option for most players in terms of fairness and safety. Proceed with reading our Bitcoincasino.io review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of Bitcoincasino.io – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Bitcoincasino.io, we read and assessed Terms and Conditions of Bitcoincasino.io in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Bitcoincasino.io is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Bitcoincasino.io. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Bitcoincasino.io has scored a Safety Index of 5.8, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Note: As far as we are concerned, Bitcoincasino.io is related to 6 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Bitcoincasino.io. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
Bitcoincasino.io Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bitcoincasino.io to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Bitcoincasino.io
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 1 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,677 black points in total, out of which 6,677 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Bitcoincasino.io user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 16 user reviews given to Bitcoincasino.io, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Bitcoincasino.io company data and licenses
Bitcoincasino.io is owned by Dama N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Bitcoincasino.io has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 15,000 per week
No win limit
EUR 60,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Bitcoincasino.io.
Language
Website
Customer support
Live chat
English
24/7
Russian
Japanese
German
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Bitcoincasino.io, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Bitcoincasino.io to be good.
Slots and casino games at Bitcoincasino.io
Bitcoincasino.io has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Games from 70 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, Big Time Gaming, iSoftBet, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Jelly, AceRun, Prospect Gaming, Reel Life Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Ad Lunam, Boomerang Studios, Bulletproof Games, Reflex Gaming, CT Gaming, TrueLab Games, Northern Lights Gaming, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, Vivo Gaming, Onlyplay, Amusnet (EGT), Reel Play, Leap Gaming, Gamebeat, Hot Rise Games, Absolute Live Gaming (alg), Felix Gaming, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, 1spin4win, Zillion Games, Popiplay, CT Interactive, Apparat Gaming, Games Global, Clawbuster, 7Mojos, 4ThePlayer, Netgame.
Bonuses and codes offered by Bitcoincasino.io
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from Bitcoincasino.io in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Bitcoincasino.io bonuses page.
Browse all bonuses offered by Bitcoincasino.io, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(16)
User reviews of Bitcoincasino.io
This is a place to share experience with Bitcoincasino.io. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Verification sent before deposit. ($20). First withdraw attempt. ($81) rejected for playthrough not met. 12 hours after playing a second withdraw attempt ($77) lead to this email: Dear Player,
We have to inform you, that your account has been closed as your country is restricted in our casino, and we will refund your deposit amount. But in order to do so, we would like you to send us a crypto wallet address and the currency of this wallet for a refund as a reply to this email.
Best regards, Bitcoincasino.io Support" I gave them 1 hour remain in honor and return my property before I have notice of criminal complaint. It had been 8 hours. This is the text I sent:
3EWXMhM(BTC account truncated)
This action is against the maxims of law. You are stealing my property and I will be reporting this to your licensing department with screenshots.
Some of your providers are restricted in the United States as well as some require a country be chosen. I did not use any provider or select any other country. I'm not even a U.S. citizen but that is immaterial. My deposit was accepted. My first withdrawal for $81 in BTC was rejected because I was told, via email (evidence) that I did not meet the one time play through. This misrepresentation that I would still be allowed to play and withdraw.
It played to 1 minimum bet spin worth of BTC and manged to get my BTC back up to $77. Now after 12 hours of waiting this casino thinks it has authority to deny me of my property. Steal. I don't consent and I know law.
The correct process, like other casinos have done, would be to inform me that my one deposit would be honored as well as my 1 withdrawal. But I would no longer be allowed to play being my "country" is "restricted".
I'll also include the fact that restricting anything after that the player is allowed to access is fraud as well. "This game is not allowed in the United States" does not fully disclose a policy you are attempting to use to abrogate the law. This is your your first and final notice that you must return my property, the full 0.00112 BTC equivalent to $77.14.
A screenshot of 0.00118467 for the amount first rejected which was the equivalent of 81.04 though the playthrough was unmet wil be included. Any new rule or policy not disclosed with the rejection of my first withdrawal that didn't cause the closure of the account and return of my "deposit" is null and void for lack of full disclosure and misrepresentation.
The Maxim of Law states "property stolen by pirates does not change it's ownership". You have 1 hour from this notice to return my property. 0.00112 BTC ($77.14). Should you chose to only return my $20 deposit this email will turn into a Notice of Criminal Complaint and shall be sent to your licensing department as well as placed on every review website I can find that reviews bitcoincasino.io
Thank you for remaining in honor and upholding the Law, Daniel Hendel" Neither my deposit for my complete withdraw has been returned to my wallet. They are using policy to steal.
Misrepresentation
Lack of full disclosure
Closing accounts without returning property
Using policy to assert timeframes
Creating rules after not enforcing them until you win
Basically scammers. Their terms say that they might ask for verification on your first withdrawal, but obviously, this is in case you win. In case you keep on loosing and at some point you make a withdrawal which is less than your total deposited amounts, they will approve it without problems. In case you win, you'll be in serious verification problems.
Had a great experience until i actually won a few bucks and got my winnings removed for buying a bonus (that lost $120) when I thought the play through was over on my deposit bonus.
Well made site
Unfair and deceptive bonus rules designed to let you break the rules so they can efuse your withdrawal
Run by Dama N.V.and at first it looks like any other online casino where you can choose slots from all the big provider. But there is one big. difference. BitcoinCasino's software is open source!!! Go to Github and you find every line of code written to make it free for all. It's not just a casino that got crypto as payment method like a browser add on, they took Crypto and then build the software around it. And this is the casinos strong point. It got some very unique exclusive games that are fun to play. They too are open source made by the Github /Foss community for free. If you new to crypto this is the place to go. Fees are low, support is great and your winnings will be paid out straight AWAY. They have some great tournaments, bonus and specials adding to the fun. I didn't win any huge amounts during my visits but I had fun playing there. Just like the real Vegas
open source software. The code is free for every one on github.com
Full support for most crypto currency . Low fees , secure and fast transactions
Exclusive home made slots with unique gameplay that always evolve and are open source .
It's run by Dama N.V.
Safety Index explained
Safety Index of Bitcoincasino.io explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bitcoincasino.io. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
28 Jul 2022
Complaints about related Rollers Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
20 Feb 2024
Complaints about related Live Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
05 Apr 2022
Complaints about related Kingdom Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
22 Nov 2020
Complaints about related Cleopatra Casino
(Same management)
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
06 Jun 2021
Show more complaints (+27)
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