HomeOnline CasinosBitcoincasino.io Review
Bitcoincasino.io Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (14)
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Neosurf
  • Maestro
  • Bitcoin
  • Bank transfer
  • Interac e-Transfer
Withdrawal limits
 per month
€60,000
 per week
€15,000
Dama N.V.
2019
> $1,000,000
OverviewBonusesUser reviews16Safety Index explainedDiscussion1Payment methods14
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Bitcoincasino.io Review

Our expert casino review team has carefully analysed Bitcoincasino.io in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Bitcoincasino.io scored an Above average Safety Index of 7.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Bitcoincasino.io review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Bitcoincasino.io – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Bitcoincasino.io, we read and assessed Terms and Conditions of Bitcoincasino.io in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

According to our approximate calculation or collected information, Bitcoincasino.io is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Bitcoincasino.io. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Bitcoincasino.io has attained an Above average Safety Index of 7.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: As far as we are concerned, Bitcoincasino.io is related to 6 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Bitcoincasino.io.

Bitcoincasino.io Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bitcoincasino.io to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Bitcoincasino.io

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 689 black points in total, out of which 689 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Bitcoincasino.io user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Judging by the 16 user reviews given to Bitcoincasino.io, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Bitcoincasino.io company data and licenses

Bitcoincasino.io is owned by Dama N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Bitcoincasino.io has a gambling license issued by Curaçao Antillephone N.V. in Curaçao.

Win and withdrawal limits, payment options

Bitcoincasino.io accepts deposits via 14 payment methods. This includes: Payz (ecoPayz) , VISA, Mastercard, Maestro, Neosurf, Bitcoin, Bank transfer, Litecoin, Ethereum, Tether, Bitcoin Cash, Dogecoin, Interac e-Transfer, MuchBetter.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limitsWin limits
EUR 15,000 per weekNo win limit
EUR 60,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Bitcoincasino.io.

LanguageWebsiteCustomer supportLive chat
EnglishYesYesYes24/7
RussianYesNoNo
JapaneseYesNoNo
GermanYesNoNo

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Bitcoincasino.io, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Bitcoincasino.io to be good.

Slots and casino games at Bitcoincasino.io

Bitcoincasino.io has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.

Games from 70 casino game providers are available. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, Big Time Gaming, iSoftBet, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra, MrSlotty, Relax Gaming, Jelly, AceRun, Prospect Gaming, Reel Life Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Ad Lunam, Boomerang, Bulletproof Gaming, Reflex Gaming, CT Gaming, TrueLab Games, Northern Lights Gaming, Reevo, Bang Bang, Bad Dingo, Mascot Gaming, Vivo Gaming, Onlyplay, Amusnet (EGT), Reel Play, Leap Gaming, Gamebeat, Hot Rise Games, Absolute Live Gaming (alg), Felix Gaming, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, 1spin4win, Zillion, Popiplay, CT Interactive, Apparat Gaming, Games Global, Clawbuster, 7Mojos, 4ThePlayer, Netgame.

Bonuses and codes offered by Bitcoincasino.io

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from Bitcoincasino.io in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our Bitcoincasino.io bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Neosurf
  • Maestro
  • Bitcoin
  • Bank transfer
  • Interac e-Transfer
Withdrawal limits
 per month
€60,000
 per week
€15,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
English live chat

Game providers
Show all (70)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • Big Time Gaming
  • Yggdrasil Gaming
CASINO SCREENSHOTS
bitcoincasino.io_game_gallery_desktop
bitcoincasino.io_homepage_desktop
bitcoincasino.io_promotions_desktop
bitcoincasino.io_homepage_mobile
bitcoincasino.io_promotions_mobile

Positives

  • High withdrawal limit
  • Multiple currencies in one account
  • Live chat support is available 24/7

Negatives

  • Bonuses not available for all countries

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Casino uses a chatbot for customers' interaction
  • Small international casino
Author & Guarantor: Martin Pecka Last updated: 19 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Bitcoincasino.io bonuses

Browse all bonuses offered by Bitcoincasino.io, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (16)

User reviews of Bitcoincasino.io

This is a place to share experience with Bitcoincasino.io. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
Verification sent before deposit. ($20). First withdraw attempt. ($81) rejected for playthrough not met. 12 hours after playing a second withdraw attempt ($77) lead to this email:
Dear Player,

We have to inform you, that your account has been closed as your country is restricted in our casino, and we will refund your deposit amount. But in order to do so, we would like you to send us a crypto wallet address and the currency of this wallet for a refund as a reply to this email.

Best regards,
Bitcoincasino.io Support"
I gave them 1 hour remain in honor and return my property before I have notice of criminal complaint. It had been 8 hours. This is the text I sent:

3EWXMhM(BTC account truncated)

This action is against the maxims of law.
You are stealing my property and I will be reporting this to your licensing department with screenshots.

Some of your providers are restricted in the United States as well as some require a country be chosen. I did not use any provider or select any other country. I'm not even a U.S. citizen but that is immaterial.
My deposit was accepted. My first withdrawal for $81 in BTC was rejected because I was told, via email (evidence) that I did not meet the one time play through. This misrepresentation that I would still be allowed to play and withdraw.

It played to 1 minimum bet spin worth of BTC and manged to get my BTC back up to $77. Now after 12 hours of waiting this casino thinks it has authority to deny me of my property. Steal. I don't consent and I know law.

The correct process, like other casinos have done, would be to inform me that my one deposit would be honored as well as my 1 withdrawal. But I would no longer be allowed to play being my "country" is "restricted".

I'll also include the fact that restricting anything after that the player is allowed to access is fraud as well. "This game is not allowed in the United States" does not fully disclose a policy you are attempting to use to abrogate the law.
This is your your first and final notice that you must return my property, the full 0.00112 BTC equivalent to $77.14.

A screenshot of 0.00118467 for the amount first rejected which was the equivalent of 81.04 though the playthrough was unmet wil be included. Any new rule or policy not disclosed with the rejection of my first withdrawal that didn't cause the closure of the account and return of my "deposit" is null and void for lack of full disclosure and misrepresentation.

The Maxim of Law states "property stolen by pirates does not change it's ownership".
You have 1 hour from this notice to return my property. 0.00112 BTC ($77.14). Should you chose to only return my $20 deposit this email will turn into a Notice of Criminal Complaint and shall be sent to your licensing department as well as placed on every review website I can find that reviews bitcoincasino.io

Thank you for remaining in honor and upholding the Law,
Daniel Hendel"
Neither my deposit for my complete withdraw has been returned to my wallet. They are using policy to steal.
  • Misrepresentation
  • Lack of full disclosure
  • Closing accounts without returning property
  • Using policy to assert timeframes
  • Creating rules after not enforcing them until you win
• 1 year ago
Basically scammers. Their terms say that they might ask for verification on your first withdrawal, but obviously, this is in case you win. In case you keep on loosing and at some point you make a withdrawal which is less than your total deposited amounts, they will approve it without problems. In case you win, you'll be in serious verification problems.
• 1 year ago
Had a great experience until i actually won a few bucks and got my winnings removed for buying a bonus (that lost $120) when I thought the play through was over on my deposit bonus.
  • Well made site
  • Unfair and deceptive bonus rules designed to let you break the rules so they can efuse your withdrawal
• 1 year ago
This casino is very good never had a problem Kavin always there to help you withdraws are very fast
  • Fast pay out
  • Costumer support excellent
  • Needs more providers
• 2 years ago
Run by Dama N.V.and at first it looks like any other online casino where you can choose slots from all the big provider. But there is one big. difference. BitcoinCasino's software is open source!!! Go to Github and you find every line of code written to make it free for all. It's not just a casino that got crypto as payment method like a browser add on, they took Crypto and then build the software around it. And this is the casinos strong point. It got some very unique exclusive games that are fun to play. They too are open source made by the Github /Foss community for free. If you new to crypto this is the place to go. Fees are low, support is great and your winnings will be paid out straight AWAY. They have some great tournaments, bonus and specials adding to the fun. I didn't win any huge amounts during my visits but I had fun playing there. Just like the real Vegas
  • open source software. The code is free for every one on github.com
  • Full support for most crypto currency . Low fees , secure and fast transactions
  • Exclusive home made slots with unique gameplay that always evolve and are open source .
  • It's run by Dama N.V.
Safety Index explained

Safety Index of Bitcoincasino.io explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bitcoincasino.io. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Bitcoincasino.io and related casinos (63)

63All0Opened2Not solved18Solved43Rejected

Complaints directly about Bitcoincasino.io

Unresolved Our verdict

Uncertain case, passive regulator

Disputed amount: $1,817
Submitted: 17 Nov 2021

Complaints about related Paradise Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €352
Paradise Casino
Safety Index:Above average
Submitted: 04 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €2,750
Paradise Casino
Safety Index:Above average
Submitted: 19 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €1,000
Paradise Casino
Safety Index:Above average
Submitted: 16 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €490
Paradise Casino
Safety Index:Above average
Submitted: 08 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €1,700
Paradise Casino
Safety Index:Above average
Submitted: 28 Feb 2023
Resolved Our verdict

Case closed

Disputed amount: €400
Paradise Casino
Safety Index:Above average
Submitted: 28 Jul 2022

Complaints about related Rollers Casino (Same management)

Complaints about related Live Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €100
Live Casino
Safety Index:Above average
Submitted: 07 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €170
Live Casino
Safety Index:Above average
Submitted: 05 Apr 2022

Complaints about related Kingdom Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €510
Kingdom Casino
Safety Index:Above average
Submitted: 18 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: $3,593
Kingdom Casino
Safety Index:Above average
Submitted: 14 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: €420
Kingdom Casino
Safety Index:Above average
Submitted: 07 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: $1,000
Kingdom Casino
Safety Index:Above average
Submitted: 22 Nov 2020

Complaints about related Cleopatra Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €49
Cleopatra Casino
Safety Index:High
Submitted: 13 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: €1,000
Cleopatra Casino
Safety Index:High
Submitted: 06 Jun 2021
Show more complaints (+27)
Discussion

Bitcoincasino.io Discussion

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Payment methods

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