Important (2)
Bitbook Casino review
Safety Index
by Casino Guru
Payment methods
Withdrawal limits
Not Limited for USD
Bitbook.ag
2018
< $1,000,000
No license
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Bitbook Casino Review
Our expert casino review team has carefully analysed Bitbook Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Bitbook Casino scored a Below average Safety Index of 5.9, which makes it a suboptimal option for most players in terms of fairness and safety. Continue reading our Bitbook Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Bitbook Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Bitbook Casino, we have looked closely into the Terms and Conditions of Bitbook Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Bitbook Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Bitbook Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Bitbook Casino has scored a Safety Index of 5.9, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Bitbook Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Bitbook Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Bitbook Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
Bitbook Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Sadly, our database currently has no user reviews for Bitbook Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Bitbook Casino company data and licenses
Bitbook Casino is owned by Bitbook.ag and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
As far as we know, Bitbook Casino does not have a gambling license.
Win and withdrawal limits, payment options
Bitbook Casino accepts deposits via 8 payment methods. This includes: Mastercard, VISA, American Express, eChecks, Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Tether (USDT).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Bitbook Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
 |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Bitbook Casino, account management, withdrawal process, etc. According to our tests and collected information, Bitbook Casino has a slow or bad customer support.
Slots and casino games at Bitbook Casino
Bitbook Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live bingo, Live blackjack, Live poker, Live roulette.
Games from 3 casino game providers are available. This includes Betsoft Gaming, iSoftBet, BGaming.
Bitbook Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from Bitbook Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Bitbook Casino bonuses page.
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for USD
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Language options
English website
English customer support
No live chat
Game providers
Casino screenshots
Positives
- Deposits and withdrawals via cryptocurrencies
- Tournaments available
- Phone support available
Negatives
- Costa Rica license
- No responsible gambling tools
- No option to filter games or search by game name
- No live chat
Bitbook Casino bonuses
Browse all bonuses offered by Bitbook Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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We want players to understand gambling.
User reviews of Bitbook Casino
This is a place to share experience with Bitbook Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Do you have any experience with this casino?
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Safety Index of Bitbook Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bitbook Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Important
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
- Casino voids gaming account balances after less than two years of account inactivityT&C copied from the casino's website (in English):T&C copied from the casino's website (in English):
- Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscatedT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
Other factors
- Operates without a license
- Slow or bad customer support
Complaints about Bitbook Casino and related casinos
(2)2All0Opened0Unresolved0Resolved2Rejected
Complaints directly about Bitbook Casino
Our verdict
Player stopped responding
Closed
Submitted:
28 Jun 2023
Disputed amount: 2,850 R$
Our verdict
Player stopped responding
Closed
Submitted:
26 Apr 2020
Disputed amount: $38
Bitbook Casino Discussion
Discuss anything related to Bitbook Casino with other players, share your opinion, or get answers to your questions.
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Bitbook Casino payment methods
Currencies
USD
Our reviews of other casinos
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