BigFafa Casino Review

The player from Brazil had not received a prize from the Bigfafa game and was subsequently unable to access the game. Despite our attempts to gather more information and extend the response time, the player had not provided the necessary details for further investigation. Due to the lack of response from the player, we were unable to proceed with the investigation and had to reject the complaint.

The player from the United States had described difficulties in getting a response from the casino after winning and being unable to withdraw. Her attempts to contact the casino via chat and phone had been unsuccessful, and she had found multiple complaints about the casino on social media. We had reached out to the player for additional information to better understand her situation but received no response. Consequently, we could not investigate further and had to reject the complaint due to lack of communication from the player's side.

The player from Ireland had experienced a delay in withdrawal from Bigfafa casino. Despite having been fully verified and having received confirmation that the withdrawal would be paid, the EUR 1250 requested over two weeks prior, was still pending. The player's last four emails to the support had been ignored. We had attempted to contact the casino multiple times to resolve the issue but received no response. Consequently, we had marked the complaint as 'unresolved'.

The player from British Columbia transferred money to the online casino app and now can't access his account. We closed the complaint because the player didn't reply to our messages and questions. After contacting casino and their affiliates we still weren't able to get a response.