Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
This review examines BIG Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. BIG Casino scored a High Safety Index of 8.2, which is why it could be considered a favorable option for most players in terms of fairness and safety. Proceed with reading our BIG Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of BIG Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of BIG Casino, we meticulously evaluated and analyzed the Terms and Conditions of BIG Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, BIG Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature BIG Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, BIG Casino has scored a Safety Index of 8.2, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
BIG Casino: Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of BIG Casino during our review.
Player complaints filed about BIG Casino
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of BIG Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, BIG Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
BIG Casino is owned by Nivex LTD, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
BIG Casino is licensed by Anjouan Gaming in Comoros.
Payment options, withdrawal limits and win limits
BIG Casino supports 11 deposit methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Tron (TRX), Litecoin (LTC), Ethereum (ETH), Bitcoin Cash (BCH), Binance Coin (BNB), USD Coin (USDC), Tether (USDT).
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
USD 400,000 per spin
EUR 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at BIG Casino.
Language
Website
Customer support
Live chat
English
Spanish
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BIG Casino, your account, withdrawals, or anything else. Based on what we found in our tests, we rate the customer support at BIG Casino as average.
BIG Casino slots and casino games
Players can enjoy these types of casino games at BIG Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 55 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Iron Dog Studio, MrSlotty, Relax Gaming, Smartsoft Gaming, Fantasma Games, Platipus, Qora Games, Swintt, Mancala Gaming, Spadegaming, G Games, Betixon, Elbet, OneTouch, Arcadem, Galaxsys, Spinthon, CT Gaming, Reevo, Dragon Gaming, Mascot Gaming, Bombay Live, Amusnet, IQ SOFT, SlotMatrix, Caleta Gaming, AvatarUX, Fazi, Casimi Gaming, 3 Oaks Gaming, Kalamba Games, Creed Roomz, Hacksaw Gaming, Spin Fury Gaming.
BIG Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from BIG Casino, including:
30% up to €500
50% up to €500
75% up to €500
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Nivex LTD
Operator
Nivex LTD
Established
2023
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BIG Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Complaints ratio
Very good
Total complaints: 0
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: $400,000 / spin or game round
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
We do not have any complaints about BIG Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Submit a complaint
Games
Games
Explore the game selection available at BIG Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by BIG Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that BIG Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by BIG Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
€10,000
per month
€3,000
per week
Win limits
$400,000
Per spin
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
3 languages
EnglishFrenchSpanish
All languages (3)
English
French
Spanish
Live chat
Available in
3 languages
EnglishFrenchSpanish
All languages (3)
English
French
Spanish
Customer support:
Available in
3 languages
EnglishFrenchSpanish
All languages (3)
English
French
Spanish
Live chat rating
Subpar
Based on 2 tests
Date and tester
Rating
04 Aug 2025
Natalia B.
Subpar
11 Jan 2024
Dominika L.
Subpar
User reviews
User reviews of BIG Casino
This is a place to share experience with BIG Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Casino Guru
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• 1 week ago
I registered here back then and was amazed. The bonus rules are uncomplicated. When I wanted to withdraw my winnings and had trouble with the crypto deposits and withdrawals, the support team helped me and processed the withdrawals for me. The money was in my crypto wallet in about 1-2 hours. Sebastian, the VIP manager, is also reachable via WhatsApp and very helpful. Top casino! 👍👍👍👍
UPDATE 18.08.2026 RTP are Bad and Boring
Initially, the RTP was good, but now you hardly win anything at this casino anymore. The RTP is very poor; in other casinos you can at least win €100 or so. Here, the RTP has deteriorated significantly compared to before. The money just disappears, wins are rare, and the gameplay feels boring with only 50-100 dead spins. Therefore, I'm changing my rating from very good to neutral.
No complicated bonus rules
helpful support
VIP MANAGER can be reached at any time via WhatsApp.
FAST WITHDRAWALS
I have nothing to complain about.
Bad RTP
• 1 year ago
Ultra top casino on these points.... extra fast payments, responsive chat, smooth games... very good RTP. All the big names in this world are on Big, play n go, no limit, etc etc.... clearly, I know where I'm putting my money!!!!!!
Casino ultra top sur ces points.... paiement extra rapides, chat a l ecoute, jeux fluide.. très bon rtp. Tous les grands de ce monde sur sur Big, play n go, no limit, etc etc.... clairement, je sais ou je pose mon argent!!!!!!
Ultra-fast payment
Paiement ultra rapide
• 1 year ago
Very good casino. There is no button to cancel a withdrawal. For my part, I have no weekly or monthly limit. I was a winner on it for a long time and I always received everything without problem and especially without discussion. The agent on WhatsApp is very available and answers me even late at night. I do not receive any emails from them, 0 promo which is also appreciable knowing that I receive thousands of them from other sites on which I no longer play. On the other hand, as the agent explains, there is the downside and the fact that it is impossible to cancel means that they offer fewer bonuses than the other casinos I have known and especially that they do not pay the fees related to their payment system... and that is expensive when you make a lot of back and forths
Unable to cancel withdrawal
Personal agent on WhatsApp
no withdrawal limit for vip
3% fee on withdrawals
not enough bonuses
sometimes up to 3 hours of waiting for withdrawal
Discussion
BIG Casino discussion
Discuss anything related to BIG Casino with other players, share your opinion, or get answers to your questions.
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