Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
OverviewSafety and fairnessBonusesPayment methodsUser reviewsDiscussion
Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
BETWINNER Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. The Below average Safety Index of 6.1 for BETWINNER Casino suggests it falls short on fairness and safety. It is not the best pick for most players. Read on to get the full picture on BETWINNER Casino and decide if this casino is worth your time.
Fairness and safety of BETWINNER Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of BETWINNER Casino, we have looked closely into the Terms and Conditions of BETWINNER Casino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
According to our approximate calculation or collected information, BETWINNER Casino is a large online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention BETWINNER Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, BETWINNER Casino has attained a Below average Safety Index of 6.1. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Terms and Conditions of BETWINNER Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BETWINNER Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about BETWINNER Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 16 complaints about this casino in our database. Because of these complaints, we've given this casino 2,524 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BETWINNER Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
BETWINNER Casino is owned by ADVANCED HOSPITALITY LTD and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
BETWINNER Casino has been granted a gambling license in Nigeria.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at BETWINNER Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
Swahili
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BETWINNER Casino, managing your account, withdrawals, or other matters. Based on the test we have conducted, we have rated the customer support of BETWINNER Casino as fast and professional.
BETWINNER Casino slots and casino games
BETWINNER Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 142 game providers are offered. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Igrosoft, Red Tiger Gaming, Betsoft Gaming, Rival, Amatic, Ezugi, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Genesis Gaming, Belatra Games, MrSlotty, Ho Gaming, Greentube, Arrow's Edge, Aspect Gaming, GMW (Game Media Works), Boldplay, Turbo Games, Platipus, Concept Gaming, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, G Games, Apollo Games, Aviatrix, Betixon, NetGaming, ElCasino (TVBET), OneTouch, iMoon, Mobilots, Urgent Games, Golden Race, Revolver Gaming, Spinthon, Reevo, Mascot Gaming, Spinoro, Aura EGaming, JACKTOP Live Dealer, Creative Gaming, PG Soft (Pocket Games Soft), AdvantPlay, TVBet, Slot Factory, 100HP Gaming, MGA, Skywind Group, Caleta Gaming, Bigpot Gaming, AGT, LiveG24, CQ9 Gaming, CT Interactive, Super Spade Club, Amarix, Winfinity, SimplePlay, Spin Fury Gaming, Tornado Games, PlayAce, Smartsoft Gaming, Fast Live Game (FLG), Excellent Reel, BF Games, Charismatic, Radi8, TrueLab Games, The Hood, FastSpin, ABX Play, DLV, Betsolutions, Dragon Gaming, Vivo Gaming, Onlyplay, Zeus Play, PlayStar, Salsa Technology, Gaming Corps, Worldmatch, VoltEnt, Leap Gaming, Gamebeat, CAPECOD Gaming, Arisen Gaming, Naga Games, Espresso Games, Aviator Studio, Hölle games, Arrr! Gaming, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Live Vegas, 50Matic, Fazi, PoggiPlay, Winspinity, Superlotto Games, LottoInstantWin (LiW), Mega7, NGM Game, Zitro, Kalamba Games, 1spin4win, Zillion Games, GrazGame, InOut, Thunderspin, Barbara Bang, TopSpin Games, Funky Games, Triple Cherry, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Check-in, Ruby Play, Ka Gaming.
Bonuses and codes offered by BETWINNER Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 4 bonuses from BETWINNER Casino:
100% up to 130,000 ₦ and 30 extra spins
50% up to 153,000 ₦ and 35 extra spins
25% up to 175,000 ₦ and 40 extra spins
25% up to 197,000 ₦ and 45 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Read more
Read less
Company info
Owner
ADVANCED HOSPITALITY LTD
Operator
ADVANCED HOSPITALITY LTD
Established
2020
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BETWINNER Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates with an unverifiable license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Nigeria
Unverifiable
Unfair terms and conditions
Players claiming one too many bonuses risk losing their winnings
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Browse all bonuses offered by BETWINNER Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
BETWINNER Casino payment methods
Currencies
NGN
User reviews
User reviews of BETWINNER Casino
This is a place to share experience with BETWINNER Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is, by far, one of the worst experiences I've had as a gambler. It's focused almost exclusively on sports betting, and for those of us who play slots or other games of chance, the platform is a disaster. The interface is clunky, slow, and feels neglected. My experience with deposits and withdrawals was terrible: I would load $200,000 pesos with my card, and when withdrawing via Litecoin, only $160,000 would end up in my wallet, not because of crypto fees, but because of a terrible currency configuration that always resulted in a loss of at least 10% on every withdrawal. Furthermore, bank transfers took up to two days to be credited, which is completely unacceptable. The "raceback" system is ridiculous: you only get paid if you lose, and the rewards are minimal, around $1,000 per million wagered, while other sites offer bonuses and cashback even if you end up winning. The worst part is the self-exclusion system: I've been trying to self-exclude for three weeks, I've sent more than eight emails, and they always ask for something new—first the date, then confirmation, then an explanation, then more specifics—and each response takes four days, a process clearly designed to wear down the user and prevent them from quitting. In short, between disastrous payouts, huge losses on withdrawals, absurdly long deposit times, nonexistent benefits, and a self-exclusion system that seems designed to keep players from playing, this is the worst casino I've ever deposited money in. I don't recommend it under any circumstances.
Este casino es, por lejos, una de las peores experiencias que tuve como apostador. Está enfocado casi exclusivamente en apuestas deportivas, y para quienes jugamos slots o juegos de azar, la plataforma es un desastre. La interfaz es torpe, lenta y da sensación de abandono. En depósitos y retiros mi experiencia fue pésima: cargaba $200.000 en pesos con tarjeta y, al retirar por Litecoin, terminaban llegando apenas $160.000 a mi wallet, no por fees cripto, sino por una pésima configuración de divisas que hacía perder siempre un mínimo del 10% en cada retiro. Además, los depósitos por transferencia tardaban hasta dos días en acreditarse, algo totalmente fuera de estándar. El sistema de "raceback" es ridículo: solo te pagan si perdés y las recompensas son mínimas, alrededor de $1.000 por un millón de wagering, mientras otros sitios ofrecen bonos y devoluciones incluso si terminás ganando. Lo peor es la autoexclusión: llevo tres semanas intentando autoexcluirme, envié más de ocho correos y siempre piden algo nuevo—primero la fecha, luego que confirme, luego que explique por qué, después que sea más específico—y cada respuesta demora cuatro días, un proceso claramente diseñado para desgastar al usuario y evitar que deje de apostar. En resumen, entre pagos desastrosos, pérdidas enormes en retiros, tiempos absurdos en depósitos, beneficios inexistentes y un sistema de autoexclusión que parece hecho para retener jugadores, este es el peor casino en el que deposité dinero. No lo recomiendo bajo ningún motivo.
On January 13, 2025, I requested a withdrawal of 100,000 TRY. Betwinner marked it as "completed" at 07:35, but the funds never arrived in my Papara account. I immediately contacted support, provided all requested documents, and showed clear proof that the payment was never received.
Instead of resolving the issue, Betwinner ignored my evidence, claimed they had "fulfilled obligations," and then completely stopped responding to my emails. I have been waiting more than 9 months without any resolution.
This situation caused me serious financial hardship — I even had to sell my phone to pay rent and cannot cover my loans. Betwinner’s behavior is unacceptable, and their silence makes it worse.
This is not only unfair but also highly suspicious. Players should be warned about the risks of dealing with Betwinner
My experience with Betwinner has been extremely negative.
Very bad casino, they ask you for KYC and then they tell you that you don't meet the requirements and that you have multiple accounts so they don't pay you, I'm not the first one this has happened to, they did the same thing to a friend, I checked my entire email life and my cell phone, I sent the documents they asked for and after the 72 hours that they themselves give, they do not respond to you, then they tell you to wait until they are verifying and then they tell you that they do not accept your KYC and they block you and do not rob you the money, if they asked me for KYC at the beginning I did it without a problem.
Casino muy malo, te piden KYC y despues te salen diciendo que no cumples con los requisitos y que tienes multicuentas para no pagarte, no soy el primero al que le pasa, a un amigo le hicieron lo mismo, yo verifique mi correo de toda la vida y mi celular, mande los documentos que me pedian y despues de las 72 horas que ellos mismos dan no te responden, luego te dicen que esperes que estan verificando y luego te dicen que no te aceptan el KYC y te bloquean y no te roban el dinero, si me pedian el KYC al inicio lo hacia sin problema.
Support doesn't solve anything
El soporte no soluciona nada
Security gives you 72 hours to respond, they don't and apart from that they never respond.
Los de seguridad te dan 72 horas para responderte, no lo hacen y aparte de eso nunca te responden
Support and security should have the same information and tell you that they will not pay you or accept KYC
Soporte y seguridad deberian tener la misma informacion y decirte que no te van a pagar ni aceptar el KYC
A good casino, I registered with it back in 2020. I never had problems with withdrawing winnings, they always withdraw quickly, you can play in different currencies. There is a cashback, the percentage depends on your gaming status, verification was not required, just filled in all the data in account.
Of the minuses, several top providers are missing, relaxation, push gaming, btg, and so on
Also, who likes to play with bonuses, then you are not in this casino, there are bonuses, but unscrew for your own, or cashout from the bonus x 1
Хорошее казино, зарегистрировался в нем, еще в 2020 году.ни разу не было проблем с выводом выигрыша, всегда быстро выводят, можно пойграть в разных валютах.есть кэшбэк, процент зависит от вашего игрового статуса,верификацию не требовали, просто заполнил все данные в аккаунте.
Из минусов, отсутвуют несколько топовых провайдеров , релакс, пуш гейминг, бтг, и так далее
Так же кто любит играть с бонусами, то вам не в это казино, бонусы есть, но откручивать за свои, или кэшаут с бонуса х 1
Discussion
BETWINNER Casino discussion
Discuss anything related to BETWINNER Casino with other players, share your opinion, or get answers to your questions.
![BETWINNER Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
