Name: Betway Casino Review
Item: Betway Casino PT
Rating: 8.9
Author: Miram Golle

OverviewSafety and fairnessUser reviewsDiscussion

Casino closed

Betway Casino PT has been closed and no longer operates.

Doesn't accept players from Ohio

Best casinos available in US-OH

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Pros and cons

Mobile casino application for iOS and Android
Various responsible gaming options available
Unlimited withdrawals

Small selection of game providers

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 2 Not Available: 13

Transaction limits

Withdrawal limits

Not limited for EUR

Win limits

Unknown

Language options

Website

Available in 1 language

Portuguese

Live chat

Live chat not available

Customer support:

Available in 1 language

Portuguese

Betway Casino Review

Our independent casino review team has taken a detailed look at Betway Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, Betway Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Read on to get the full picture on Betway Casino and decide if this casino is worth your time.

Fairness and safety of Betway Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Betway Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betway Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Betway Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Betway Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

On the whole, also considering other contributing factors in our assessment, Betway Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Betway Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Betway Casino during our review.

Player complaints related to Betway Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 41 complaints about this casino in our database. Because of these complaints, we've given this casino 6,752 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Betway Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Betway Casino has a Mixed User feedback score based on the 12 user reviews in our database. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Betway Casino company information and licenses

Betway Casino belongs to GM Gaming Limited and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

To the best of our knowledge, Betway Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Betway Casino accepts 7 payment options. This includes: PaysafeCard, VISA, Mastercard, PayPal, Multibanco, SEPA, MB Way.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Betway Casino.

Language	Website	Customer support	Live chat
Portuguese

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Betway Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Betway Casino has a good customer support based on the responses we have received during our testing.

Betway Casino slots and casino games

You can play these types of games at Betway Casino: Slots, Betting.

Titles supplied by 3 casino game providers are available. This includes Pragmatic Play, Red Rake Gaming, Amusnet.

Bonuses and codes offered by Betway Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from Betway Casino:

100% up to €200 and 30 extra spins
100% up to €300 and 20 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Owner GM Gaming Limited
Established 2020
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Good

Total complaints: 83

Opened 1
Unresolved 19
Resolved 17
Rejected 46

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Slightly negative

Operates without a license

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

No license

Complaints about Betway Casino

All(83)
Opened(1)
Unresolved(19)
Resolved(17)
Rejected(46)

Player's account is closed and funds are withheld.

Player’s withdrawal has been delayed.

Disputed amount: 5,000,000 ₦

Player’s account has been closed unexpectedly.

Disputed amount: £1,277

Player’s account has been closed.

Disputed amount: R4,200

Player's withdrawal is delayed.

Disputed amount: €640

Player is dealing with confiscated winnings after account closure.

Disputed amount: C$340

Withdrawal of player's winnings has been delayed.

Disputed amount: Mex$4,781

Player’s winnings haven’t been received yet.

Disputed amount: €104

Player's withdrawal is delayed.

Disputed amount: R1,400

Player’s account has been closed.

Disputed amount: €100

Show all

Submit a complaint

User reviews

User reviews of Betway Casino

This is a place to share experience with Betway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 12 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Kliffard

Silver

Austria

• 2 weeks ago

I liked the bonuses, the huge selection of games, fast payouts, and the real chance of winning even with a small deposit.

the huge selection of games
and the real chance of winning even with a small deposit

Links

Silver

South Africa

• 10 months ago

Hello gamers, still feel mixed about this one, here my updated take, just over a year using Betway

Mixed feelings here. Been using betway for over a year, excellent customer service managers, deposits have been a bit glitchy lately but work eventually, vouchers also have some occasional errors and errors communicating with your wallet during gaming. The overall is truly great, I've had some fair wins, though few and far between lol. My issue is the game payout on slots, I've played the exact same games and won so much more money! A malta based online casino literally paid back 97% of my deposits and legit big wins. Eg I once won 15k from an 800 rand deposit. Betway has taken allot more than I've won, to the Betway reply team, please don't bother with your take a break scripted response, we know there's a risk of losing when gambling but you really don't win much on this site. The Malta online casino ha shut down and the sister sites unfortunately do not allow customers from South Africa and that was the reason I joined Betway as a local casino you'd think it would be better. So players be extra careful regular online slots rtps etc don't seem to apply here and if you get a rare big win on the slots, take it and run! It seems like the more popular the site gets the less you win. Not sure how I feel about it yet but don't bet on getting much back and understand that you're more likely to lose than to win, play wisely!

Previous Review

Not the best navigation on the website version (there is an app version available), deposis are fairly quick and there are a few options to choose from. Gaming was so disappointing on this site! I am stunned, I played a few games on the web version that I have played on the online casino sites and the win amounts are few and far between, when you do win the amounts are not high at all. I don't believe the RTPs are legit in the slots purely because I've won much higher amounts of the exact same game on other online casino sites. I'd look for an alternative as this one seems to be very draining financially. Be aware!

Sports betting seems to be a winner based on many reviews I've read, no first hand experience on my side though
Amazing account managers
Faster payouts
Various deposit options
Some great slot promotions
People seem to love aviator and do win more than slots

Limited slots
Low payout
Very low win amounts
Glitchy slots during spins
Low welcome bonuses

Hec7ore7o

Diamond

Mexico

• 1 year ago

It is a site that offers entertainment but with very few possibilities of winning, sometimes the game restarts, I have been there for several months and I have only won once or twice.

Fast deposits and withdrawals
Depósitos y retiros rapidos
Simple and fast KYC verification
Verificación KYC sencilla y rápida
Good selection of games
Buena selección de juegos

Little profits
Pocas ganancias
Bonuses with high wagering requirements
Bonos con altos requisitos de apuestas
Inability to cancel bonuses
Imposibilidad de cancelar bonos

peachesvk

Bronze

New Zealand

• 2 years ago

Have been with betway for about 4 years... been good up to about 6 months ago....now can NEVER get hold of live support at any hour of the day and no returned emails, only ever their chatbot which is no help at all...

jman8

Bronze

Spain

• 2 years ago

IT'S NOT A BAD CASINO, BUT THEY MAY BLOCK YOUR ACCOUNT FOR NO REASON IF YOU SEE YOU WIN MONEY. ALSO THE SUPPORT IS USELESS FOR ANYTHING

Accept Paypal
Acepta paypal
Minimum withdrawal and very low deposit
Minimo de retiro y deposito muy bajo

Non-existent support
Soporte inexistente
They block your account for no reason
Te bloquean la cuenta sin motivo

findercasa88

Bronze

Belgium

• 2 years ago

They offer fantastic bonuses and promotions that give you more value for your money. I've taken advantage of their welcome bonus and weekly promotions, which have helped me extend my playtime and increase my chances of winning.

linedancehippie

Silver

Canada

• 3 years ago

This was one of the first places I started to play online. They used to have high RTP and TV their daily prize wheel was awesome!
Something has changed, though. The prize wheel is always a loss and it's nearly impossible to reach live support.
When you finally do reach someone, they're dismissive of your concerns and don't listen to what you're saying. Eventually, they'll tell you to contact their email support, to which you'll get a reply saying that the email address is no longer actively monitored.

Great sports book

Most everything else

placeboAK

Gold

Spain

• 3 years ago

Right now it is happening to me, although since yesterday, the reels do not stop turning and do not stop, always when it gives a prize or you are winning something. , until they have kept the prize. The slot hasn't remembered it anymore... apart from the bonuses and free spins, the slots don't give anything... this happens in .es ..... manipulation of the servers, clearly.

what is the visa worth
que vale la visa

slots almost never pay in prizes, for one that gives a normal prize in prizes. then you leave the double so that they give you in another
las slots no pagan en premios casi nunca,por una que da un premio normal en premios. luego te dejas el doble para que te den en otra
the chat is embarrassing
el chat es penoso

Mata-2210

Bronze

Mexico

• 3 years ago

To date I have not been able to collect my withdrawal

I have not received my deposit
No me a llegado mi deposito

Gian1961

Bronze

Italy

• 3 years ago

Hello I wanted to report as already said to the manager who had contacted me to offer me a cash bonus (bonus) that a player does not expect fixed patterns every time he plays, I personally do not play high bets but when I win something I try but the result of the winnings does not change two bonuses taken at 4 euros and the payout is like I took it at 20 cents and this has happened to me more than once (many times) however the payment engine of this casino as in others is so, and that there we play to do? what I want to advise is not to play and if you notice a fixed pattern just take it.