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Betway Casino Review

Casino closed

Betway Casino PT has been closed and no longer operates.

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GM Gaming Limited
2020
> $100,000,000
OverviewUser reviews36Safety Index explainedDiscussion1

Casino closed

Betway Casino PT has been closed and no longer operates.

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Betway Casino Review

This review examines Betway Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betway Casino has a Very high Safety Index of 9.3, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Read our Betway Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of Betway Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Betway Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betway Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Betway Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Betway Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in Betway Casino having a Safety Index of 9.3, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Betway Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Betway Casino during our review.

Player complaints related to Betway Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 40 complaints about this casino in our database. Because of these complaints, we've given this casino 6,585 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Betway Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 36 user reviews given to Betway Casino, it has a Bad User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Betway Casino company information and licenses

Betway Casino belongs to GM Gaming Limited and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

Betway Casino has a gambling license in Portugal. Their license was granted by Serviço de Regulação e Inspeção de Jogos.

About payment methods and win and withdrawal limits

Betway Casino accepts 7 payment options. This includes: PaySafeCard, VISA, Mastercard, PayPal, Multibanco, SEPA, MB Way.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Betway Casino.

Language Website Customer support Live chat
Portuguese Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Betway Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Betway Casino has a good customer support based on the responses we have received during our testing.

Betway Casino slots and casino games

You can play these types of games at Betway Casino: Slots, Betting.

Titles supplied by 3 casino game providers are available. This includes Pragmatic Play, Red Rake Gaming, Amusnet (EGT).

Betway Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Betway Casino based on the data from our database.

Note: Visit our separate page on Betway Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Portuguese website
Only Portuguese customer support
No live chat

Game providers

  • Pragmatic Play
  • Red Rake Gaming
  • Amusnet (EGT)
CASINO SCREENSHOTS
betway_casino_pt_homepage_desktop
betway_casino_pt_promotions_desktop
betway_casino_pt_homepage_mobile
betway_casino_pt_game_gallery_mobile
betway_casino_pt_promotions_mobile

Positives

  • Mobile casino application for iOS and Android
  • Various responsible gaming options available
  • Unlimited withdrawals

Negatives

  • Small selection of game providers

Interesting facts

  • Small casino targeting Portugal
  • Casino is focusing on slots
  • Local version of popular international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 05 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betway Casino bonuses

Browse all bonuses offered by Betway Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (36)

User reviews of Betway Casino

This is a place to share experience with Betway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 36 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

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We want players to understand gambling.

• 4 months ago
It is a site that offers entertainment but with very few possibilities of winning, sometimes the game restarts, I have been there for several months and I have only won once or twice.
  • Fast deposits and withdrawals
  • Simple and fast KYC verification
  • Good selection of games
  • Little profits
  • Bonuses with high wagering requirements
  • Inability to cancel bonuses
• 6 months ago
Have been with betway for about 4 years... been good up to about 6 months ago....now can NEVER get hold of live support at any hour of the day and no returned emails, only ever their chatbot which is no help at all...
• 7 months ago
IT'S NOT A BAD CASINO, BUT THEY MAY BLOCK YOUR ACCOUNT FOR NO REASON IF YOU SEE YOU WIN MONEY. ALSO THE SUPPORT IS USELESS FOR ANYTHING
  • Accept Paypal
  • Minimum withdrawal and very low deposit
  • Non-existent support
  • They block your account for no reason
• 1 year ago
They offer fantastic bonuses and promotions that give you more value for your money. I've taken advantage of their welcome bonus and weekly promotions, which have helped me extend my playtime and increase my chances of winning.
• 1 year ago
This was one of the first places I started to play online. They used to have high RTP and TV their daily prize wheel was awesome!
Something has changed, though. The prize wheel is always a loss and it's nearly impossible to reach live support.
When you finally do reach someone, they're dismissive of your concerns and don't listen to what you're saying. Eventually, they'll tell you to contact their email support, to which you'll get a reply saying that the email address is no longer actively monitored.
  • Great sports book
  • Most everything else
• 2 years ago
Right now it is happening to me, although since yesterday, the reels do not stop turning and do not stop, always when it gives a prize or you are winning something. , until they have kept the prize. The slot hasn't remembered it anymore... apart from the bonuses and free spins, the slots don't give anything... this happens in .es ..... manipulation of the servers, clearly.
  • what is the visa worth
  • slots almost never pay in prizes, for one that gives a normal prize in prizes. then you leave the double so that they give you in another
  • the chat is embarrassing
• 2 years ago
To date I have not been able to collect my withdrawal
  • I have not received my deposit
• 2 years ago
Hello I wanted to report as already said to the manager who had contacted me to offer me a cash bonus (bonus) that a player does not expect fixed patterns every time he plays, I personally do not play high bets but when I win something I try but the result of the winnings does not change two bonuses taken at 4 euros and the payout is like I took it at 20 cents and this has happened to me more than once (many times) however the payment engine of this casino as in others is so, and that there we play to do? what I want to advise is not to play and if you notice a fixed pattern just take it.
• 3 years ago
one of the best sportsbooks on the internet
very good casino..few providers, lots of jackpot games..must win jackpot relatively winnable
  • micro stakes freebets , live odss
  • hard to find customer service live chat..if ist even available at that time
Safety Index explained

Safety Index of Betway Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Betway Casino and related casinos (92)

92All0Opened38Not solved15Solved39Rejected

Complaints directly about Betway Casino

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Discussion

Betway Casino Discussion

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Payment methods

Betway Casino payment methods

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