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Betway Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
Withdrawal limits
Not Limited for EUR
GMBS Limited
2022
> $100,000,000
  • Bulgaria
OverviewBonusesUser reviews36Safety Index explainedDiscussion3Payment methods5
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Betway Casino Review

This review examines Betway Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betway Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Betway Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Betway Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Betway Casino, we thoroughly read and reviewed the Terms and Conditions of Betway Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Betway Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Betway Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Betway Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Betway Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betway Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Betway Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 40 complaints about this casino in our database. Because of these complaints, we've given this casino 6,585 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Betway Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

The user satisfaction feedback of Betway Casino shared by 36 users has resulted in a Bad User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Betway Casino is owned by GMBS Limited and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.

Betway Casino has been granted a gambling license in Bulgaria.

Payment methods, win and withdrawal limits

Betway Casino supports 5 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in BGN
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Betway Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Bulgarian Yes Yes Yes

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betway Casino, managing your account, withdrawals, or other matters. Betway Casino has a good customer support, judging by the results of our testing.

Betway Casino slots and casino games

Betway Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, eSports betting, Other card games, Virtual sports, Other games.

Casino games from 15 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, Gameburger Studios, Just For The Win, Half Pixel Studios, Foxium, Snowborn Games, Slingshot Studios, Stormcraft Studios, Pulse 8 Studios, Triple Edge Studios, Crazy Tooth Studio, Fortune Factory Studios, ALL41 STUDIOS.

Bonuses and codes offered by Betway Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Betway Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (15)

  • Apricot (Microgaming)
  • Evolution Gaming
  • Rabcat
  • ALL41 STUDIOS
  • Fortune Factory Studios
  • Slingshot Studios
  • Gameburger Studios
  • Stormcraft Studios
CASINO SCREENSHOTS
betway_casino_bg_homepage_desktop
betway_casino_bg_game_gallery_desktop
betway_casino_bg_promotions_desktop
betway_casino_bg_homepage_mobile
betway_casino_bg_game_gallery_mobile
betway_casino_bg_promotions_mobile

Positives

  • New casino, but part of a popular group
  • Very friendly support
  • Various responsible gaming options available
  • Unlimited withdrawals
  • Nice website

Negatives

  • Company focuses on sports betting rather than the casino

Interesting facts

  • Local version of popular international casino
  • Targeting Bulgarian players
Author & Guarantor: Dominika Lakotova Last updated: 13 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betway Casino bonuses

Browse all bonuses offered by Betway Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (36)

User reviews of Betway Casino

This is a place to share experience with Betway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 36 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 5 months ago
It is a site that offers entertainment but with very few possibilities of winning, sometimes the game restarts, I have been there for several months and I have only won once or twice.
  • Fast deposits and withdrawals
  • Simple and fast KYC verification
  • Good selection of games
  • Little profits
  • Bonuses with high wagering requirements
  • Inability to cancel bonuses
• 7 months ago
Have been with betway for about 4 years... been good up to about 6 months ago....now can NEVER get hold of live support at any hour of the day and no returned emails, only ever their chatbot which is no help at all...
• 8 months ago
IT'S NOT A BAD CASINO, BUT THEY MAY BLOCK YOUR ACCOUNT FOR NO REASON IF YOU SEE YOU WIN MONEY. ALSO THE SUPPORT IS USELESS FOR ANYTHING
  • Accept Paypal
  • Minimum withdrawal and very low deposit
  • Non-existent support
  • They block your account for no reason
• 1 year ago
They offer fantastic bonuses and promotions that give you more value for your money. I've taken advantage of their welcome bonus and weekly promotions, which have helped me extend my playtime and increase my chances of winning.
• 1 year ago
This was one of the first places I started to play online. They used to have high RTP and TV their daily prize wheel was awesome!
Something has changed, though. The prize wheel is always a loss and it's nearly impossible to reach live support.
When you finally do reach someone, they're dismissive of your concerns and don't listen to what you're saying. Eventually, they'll tell you to contact their email support, to which you'll get a reply saying that the email address is no longer actively monitored.
  • Great sports book
  • Most everything else
• 2 years ago
Right now it is happening to me, although since yesterday, the reels do not stop turning and do not stop, always when it gives a prize or you are winning something. , until they have kept the prize. The slot hasn't remembered it anymore... apart from the bonuses and free spins, the slots don't give anything... this happens in .es ..... manipulation of the servers, clearly.
  • what is the visa worth
  • slots almost never pay in prizes, for one that gives a normal prize in prizes. then you leave the double so that they give you in another
  • the chat is embarrassing
• 2 years ago
To date I have not been able to collect my withdrawal
  • I have not received my deposit
• 2 years ago
Hello I wanted to report as already said to the manager who had contacted me to offer me a cash bonus (bonus) that a player does not expect fixed patterns every time he plays, I personally do not play high bets but when I win something I try but the result of the winnings does not change two bonuses taken at 4 euros and the payout is like I took it at 20 cents and this has happened to me more than once (many times) however the payment engine of this casino as in others is so, and that there we play to do? what I want to advise is not to play and if you notice a fixed pattern just take it.
• 3 years ago
one of the best sportsbooks on the internet
very good casino..few providers, lots of jackpot games..must win jackpot relatively winnable
  • micro stakes freebets , live odss
  • hard to find customer service live chat..if ist even available at that time
Safety Index explained

Safety Index of Betway Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Betway Casino and related casinos (92)

92All0Opened38Not solved15Solved39Rejected

Complaints directly about Betway Casino

Show more complaints (+60)
Discussion

Betway Casino Discussion

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Payment methods

Betway Casino payment methods

Currencies
EUR,BGN
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