The player from the UK has been waiting exceedingly long for a withdrawal even after account verification. We closed the complaint because the player didn't reply to our messages and questions.
Tried to withdraw and waited ages was verified and still no payment absolute disgrace , scam
Dear pauljennings1961,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Have you made any successful withdrawals from the casino in the past?
Have you accumulated your winnings with or without an active bonus?
When exactly have you requested the withdrawal of your winnings from the casino?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas