Rated by 78 users
Our expert casino review team has carefully analysed Betsafe Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Betsafe Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Take a look at our full Betsafe Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Betsafe Casino review, we carefully went through and inspected the Terms and Conditions of Betsafe Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Betsafe Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Betsafe Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Betsafe Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsafe Casino to be somewhat unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 57 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,546 black points in total, out of which 3,162 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
The user satisfaction feedback of Betsafe Casino shared by 77 users has resulted in an Excellent User feedback score. The reviews are available on this page in the User reviews section.
Betsafe Casino is owned by BML Group Ltd. and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Betsafe Casino has a gambling license in Kenya.
Betsafe Casino supports 1 deposit method. This includes: Mpesa.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| KES 300,000 per day | No win limit |
| KES 9,000,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Betsafe Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betsafe Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betsafe Casino to be good.
Betsafe Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Keno, Virtual sports.
Games from 4 casino game providers are available. This includes Greentube, High Flyer Games, Eurocoin, Incentive Games.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Betsafe Casino in our database.
Browse all bonuses offered by Betsafe Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsafe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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Browse an overview of payment methods supported by Betsafe Casino, along with related limits and fees associated with transactions to or from your casino account.
| Payment Method | Deposit Limits & fees | Withdrawal Limits & fees | Withdrawal Time | More info | |
|---|---|---|---|---|---|
 | Mpesa |
KSh49
- ? |
KSh100
- ? | - |
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
