BetPhoenix Casino Review

Name: BetPhoenix Casino Review
Item: BetPhoenix Casino
Rating: 5.5
Author: Volha Tsiarkova

5.5/10Safety Index Below average by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

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Show company details

Payment methods

Show all (14)

Withdrawal limits

per month

$5,000

per week

$4,000

Owner International Radical Investments SA

Established 2009

Estimated annual revenues

< $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods14

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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BetPhoenix Casino Review

We've thoroughly reviewed BetPhoenix Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, BetPhoenix Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

BetPhoenix Casino is operating without a valid license.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 0 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: BetPhoenix Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

BetPhoenix Casino appears on 2 blacklists. We consider at least one of them to be fully relevant and serious, which is why we've deducted some points from our Safety Index because of these blacklists.

BetPhoenix Casino has a withdrawal limit of $5,000 per month, which we consider to be a very low value. If you manage to win big, you might struggle to withdraw your money all at once and it might take you several months or years to actually get all of it. If you plan to play higher stakes, it's advisable to look for a casino with a higher withdrawal limit or ideally without a limit altogether.

BetPhoenix Casino has a customer support, however, we've rated it as slow or bad. This means there are customer support representatives available to help you, but their responses tend to be slow and not as helpful as they could be.

As we already mentioned, BetPhoenix Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (14)

Withdrawal limits

per month

$5,000

per week

$4,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

No jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (3)

English customer support

All languages (3)

English live chat

Game providers

Positives

Free phone support
Bitcoin accepted
Lottery is available
Live dealer games are available

Negatives

Strict bonus terms and conditions
Company focuses on sports betting rather than the casino
Deposit and withdrawal fees
Not all payment methods are available for all currencies

Author & Guarantor: Volha Tsiarkova Last updated: 21 Jun 2023 Anything incorrect or missing? Let me know

BetPhoenix Casino bonuses

Browse all bonuses offered by BetPhoenix Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of BetPhoenix Casino

This is a place to share experience with BetPhoenix Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

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Safety Index of BetPhoenix Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetPhoenix Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.5/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Found on some relevant casino blacklists

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Blacklists

Blacklisted on

The Pogg Blacklist

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license
Slow or bad customer support
Low withdrawal limit: $5,000 / month

Complaints about BetPhoenix Casino and related casinos (2)

2All0Opened2Not solved0Solved0Rejected

Complaints directly about BetPhoenix Casino

Unresolved Our verdict

Uncertain case, passive regulator

Disputed amount: ??

Withdrawal request declined a second time.

The player won some money with a bonus and requested a withdrawal of the winnings. However, the requested amount was too big and didn't meet the max cashout rules. So the player reversed part of the requested amount and played with it without taking any bonus. After they won again and requested a withdrawal, all the balance was removed and the casino said some special T&C applied. Unclear case, no one reacted to this complaint.

Uncertain case, passive regulator

Disputed amount: ??

Player's country got banned in the course of playing

The player had issues with her withdrawal options display and when she contacted the live chat she was told her country was banned. She said that at the time of registration her country was not yet banned. For further details, she attached a link to a different site where she had already posted this complaint. No one reacted to her complaint on this website.