Important (1)
BetPhoenix Casino review
Safety Index
by Casino Guru
Payment methods
Show all
(15)
Payment methods (15)
Withdrawal limits
per month
$16,000
per week
$4,000
International Radical Investments SA
2009
< $1,000,000
- Curaçao (GC) (fake)
Important:
Win limit of $100,000 per day
This casino has a win limit rule. You will not be able to win more than $100,000 per day.
BetPhoenix Casino Review
Our expert casino review team has carefully analysed BetPhoenix Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetPhoenix Casino scored a Low Safety Index of 4.9, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Proceed with reading our BetPhoenix Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of BetPhoenix Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of BetPhoenix Casino, we read and assessed Terms and Conditions of BetPhoenix Casino in-depth. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
According to our approximate calculation or collected information, BetPhoenix Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature BetPhoenix Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, BetPhoenix Casino has scored a Safety Index of 4.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of BetPhoenix Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BetPhoenix Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding BetPhoenix Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 0 black points in total.
User feedback and reviews of BetPhoenix Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 7 player reviews of BetPhoenix Casino so far, and the score is only determined after a casino has accumulated at least 10 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
BetPhoenix Casino is owned by International Radical Investments SA, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
BetPhoenix Casino is licensed by Gaming Curaçao in Curaçao.
Payment options, withdrawal limits and win limits
BetPhoenix Casino supports 15 deposit methods. This includes: Mastercard, VISA, PayPal, Bitcoin (BTC), Bank transfer, ApplePay, Remitly, BOSS Revolution, Xoom, MoneyGram, Google Pay, Money Orders, Litecoin (LTC), Ethereum (ETH), Tether (USDT).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| USD 4,000 per week | USD 100,000 daily net win limit |
| USD 16,000 per month |
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at BetPhoenix Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
|
| Spanish | |
|
|
| Korean | |
 |
|
| Chinese | |
|
|
| Vietnamese | |
|
|
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BetPhoenix Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of BetPhoenix Casino as slow or bad.
Slots and casino games at BetPhoenix Casino
Players can enjoy these types of casino games at BetPhoenix Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live roulette.
Casino games supplied by 3 game providers are available. This includes BGaming, Visionary iGaming (ViG), Lucky Dragon.
Bonuses and codes offered by BetPhoenix Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from BetPhoenix Casino in our database at the moment.
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(15)
Payment methods (15)
Withdrawal limits
per month
$16,000
per week
$4,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Language options
English website
All languages
(5)
All website languages
EnglishChineseSpanishKoreanVietnameseEnglish customer support
All languages
(4)
All customer support languages
EnglishChineseSpanishVietnameseEnglish live chat
All languages
(4)
All livechat languages
EnglishChineseSpanishVietnameseGame providers
Casino screenshots
Positives
- Free phone support
- Bitcoin accepted
Negatives
- Strict bonus terms and conditions
- Untranslated content for some languages
- Company focuses on sports betting rather than the casino
- Deposit and withdrawal fees
BetPhoenix Casino bonuses
Browse all bonuses offered by BetPhoenix Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of BetPhoenix Casino
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Safety Index of BetPhoenix Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetPhoenix Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Important
Important:
Win limit of $100,000 per day
This casino has a win limit rule. You will not be able to win more than $100,000 per day.
Unfair terms and conditions
- Low-risk play may lead to winnings being confiscatedT&C copied from the casino's website (in English):
Other factors
- Operates with a fake license
- Slow or bad customer support
- Low win limit: $100,000 / day (net win)
Complaints about BetPhoenix Casino and related casinos
(2)2All0Opened2Unresolved0Resolved0Rejected
Complaints directly about BetPhoenix Casino
Our verdict
Uncertain case
Unresolved
Read more on:
askgamblers.com
Submitted:
5/2014
Disputed amount: ??
Our verdict
Uncertain case
Unresolved
Read more on:
askgamblers.com
Submitted:
5/2014
Disputed amount: ??
BetPhoenix Casino Discussion
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BetPhoenix Casino payment methods
Currencies
USD
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