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Betano Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (13)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
  • Trustly
  • Maestro
Withdrawal limits
Not Limited for EUR
Kaizen Gaming International Ltd.
2019
> $100,000,000
OverviewBonusesUser reviews46Safety Index explainedDiscussion6Payment methods13
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Betano Casino Review

Betano Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, Betano Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Proceed with reading our Betano Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Betano Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Betano Casino, we read and assessed Terms and Conditions of Betano Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Betano Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Betano Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, Betano Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Betano Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Betano Casino.

Betano Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betano Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Betano Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 699 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Betano Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 45 user reviews of Betano Casino, giving it a Good User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Betano Casino company information and licenses

Betano Casino belongs to Betkick Sportwettenservice GmbH and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

Betano Casino has a gambling license in Germany. Their license was granted by Gemeinsame Glücksspielbehörde der Länder.

About payment methods and win and withdrawal limits

Betano Casino accepts 13 payment options. This includes: Skrill, PaySafeCard, VISA, Mastercard, SOFORT Überweisung, PayPal, Trustly, Maestro, Bank transfer, Google Pay, Okto.cash, Aircash, ApplePay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Betano Casino.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Betano Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Betano Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Betano Casino

You can play these types of games at Betano Casino: Slots, Betting.

Titles supplied by 7 casino game providers are available. This includes Novomatic, Play'n GO, Pragmatic Play, Playson, ELK Studios, Gamomat, Synot Games.

Bonuses and codes offered by Betano Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Betano Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Betano Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
  • Trustly
  • Maestro
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
No roulette
No blackjack
Betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • Pragmatic Play
  • Novomatic
  • ELK Studios
  • Play'n GO
  • Playson
  • Gamomat
  • Synot Games
CASINO SCREENSHOTS
betano_casino_DE_homepage_desktop
betano_casino_DE_homepage_mobile
betano_casino_DE_game_gallery_desktop
betano_casino_DE_game_gallery_mobile
betano_casino_DE_promotions_desktop
betano_casino_DE_promotions_mobile

Positives

  • Support available on Messenger
  • Various responsible gaming options available
  • Mobile casino application for iOS and Android
  • No withdrawal limits
  • Payments by PayPal are available

Negatives

  • Company focuses on sports betting rather than the casino

Interesting facts

  • Big casino popular in Germany
  • Part of a popular group
  • Many sport sponsorship deals
Author & Guarantor: Ayberk Ayan Last updated: 25 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betano Casino bonuses

Browse all bonuses offered by Betano Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (46)

User reviews of Betano Casino

This is a place to share experience with Betano Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 46 users

Very positivePositiveNeutralNegativeVery negative

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We want players to understand gambling.

• 1 week ago
It's all good, there should just be more promotions and more game providers
  • Fast withdrawal
  • Few promotions
• 1 month ago
I had some troubles with Betano in the past. It has been a year since I last played there. Today I entered and I got the same problems. They don't have fast withdraws and their support doesn't help me.
  • Slow interface
  • Slow withdraws
  • Support isn't helpful
• 1 month ago
Great selection of games from many providers, fast verification
unfortunately at this Casino you can only deposit and spin for days, no possibilities to boost your balance.
  • Great selection
  • of games
  • RTP is about 10%
• 2 months ago
In Betano, they ban the one they choose at random. They blocked my account because I joked with the roulette girl that if I came up red one more time I would cry. They blocked me, then I talked to their psychologist, who questioned me about my income, my life, my relationships with other people, personal things, probably half an hour. It was actually quite humiliating. Finally they told me they would unlock my account, it was a "misunderstanding" but they didn't. It was "for my own good"... The whole thing is that there are not many Bulgarians there, and because the roulette girl was genuinely amused by our conversation, some complex person decided to block me. Because he's jealous or I don't know, because he's a complex person, that's why... They do whatever they want...
• 3 months ago
For me, Betano is definitely number 1 among online casinos🥇💵👍🏆
  • Quick selection
  • Top games
  • Wheel of Fortune
  • Lots of bonuses
  • The best promotion
• 4 months ago
Very reliable casino. They have a lot of games and their design is very beautiful. Fast payment, I received it in minutes.
• 5 months ago
Talking about Betano is a pleasure.
Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.

Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.

The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
  • Bonuses with low or almost no requirements
  • Super fast withdrawals
  • Friendly support
  • Sports betting with a large market
  • Advance payment of 2 goals +
  • Great app
  • Lacks 24/7 support
  • Unstable and insecure cash out
• 5 months ago
Great best casino in Brazil always pays right and easy to use platform
  • Great
• 6 months ago
Not bad, not perfect. I liked betano, but they didn't have enough games from EGT, which are the popular games in Bulgaria
  • epay accepted
  • 1 day verification
  • not all EGT games available.
• 6 months ago
Made 7 deposits within 3 days and got 4 free spins at Big Bass. Maximum win 22 euros on 1 euro stake. That says a lot. I don't think there's a worse casino so far, except maybe Tipico.
Small update, further deposits made and no free spins on Big Bass. Limit of 1000 reached within 5 days, and 5 free spins. This makes betano the worst casino on the market in my opinion
  • Fast payout
  • Nice overview
  • Poor payout ratio
  • Low RTP
• 6 months ago
Excellent, I play there a lot. I like the way to withdraw via pix, it's fast and safe.
  • Good games, I like the payment method with PIX, fast and secure
  • Nothing to complain
• 7 months ago
Betano is a daily visit for me. They are one of the few that offers a daily free-to-play that can net you free spins, sports bets, or golden chips to use on live casino games. Their interface is about as good as any other, their promotions are fair with a standard (note: not insane) playthrough. Customer service is pretty good when you do have to talk to them. They use actual agents, and not chatbots or ChatGPT.

Depositing and withdrawals are like any other, fast, and easy. Even larger withdrawals are usually handled same day. They have an excellent roster of providers available to to them.
  • Wide variety of games
  • Fast/easy deposits and withdrawals
  • Daily free-to-play promotions
  • None
• 8 months ago
Quite good . It's nice to be able to win some free spins every day. Good selection of games even for a minimal amount.
  • Quick deposit
  • Quick selection
  • Nice daily bonus
• 8 months ago
For sports it's fine, but I used to play more casinos, they no longer updated the machines, they added rollover to the free spins, even those who got it by playing the missions, they pass. Furthermore, Betano gives personalized bonuses, they only give them to those who lose money, I lost a lot, about two million in sports and just then I received promotions, after and before that nothing, truly as a customer I feel that Betano is not even there , other betting houses give better treatment.
  • ultra fast payment
  • good cash put
  • links to share sports bets
  • Trash casino promos
  • outdated machines
  • Only personalized promos for people who lose money
• 9 months ago
I've been playing at this casino for about 3 months and my experience has been very pleasant so far. I use PIX and everything is going well with deposits and withdrawals. When I complete one year I will come back here and review this comment.
• 10 months ago
Even logging into this casino is weird on a computer, and most of them won't even pass verification. The selection of games is large, but the intuitive control of the pages is lacking. Deposits are sometimes a problem, but withdrawals are very fast in the order of hours.
  • Quick withdrawals
  • Amount of title
  • Non-intuitiveness
  • Problem logging in through verification
• 11 months ago
Great casino/sports betting house, with attractive bonus that can be withdrawn when meeting the requirements.
With fast deposits and withdrawals. Smooth verification process too.
• 1 year ago
Cool websites, hard working and helpful customer support (depends on who you deal with). The selection of games has been expanding rapidly recently. Quite a nice offer of free spins with normal conditions.
I appreciate the wide selection of deposit and withdrawal options. Payment to the card takes a few minutes, to the bank account usually within 24 hours.
I have to highlight their individual loyalty program. The rewards are not that frequent, but they are very generous.

EDIT: arrogant behavior of online support, payout to payment card takes days, not minutes (as before). Vegas missions are getting very disadvantageous
  • Selection of games and their expansion
  • Individual loyalty program
  • Special tournament system
• 1 year ago
Nice Czech casino. Bonuses for new players are nice, but the game you play them on is pretty terrible. Otherwise I can't complain.
  • Speed
  • Support
  • Locking bonus for boring and old game
• 1 year ago
In my opinion, one of the best casinos in the Czech Republic. They keep adding news and fast withdrawals every morning.
  • Clarity
  • Withdrawals
  • Bonuses
• 1 year ago
Betano is a casino that falls squarely in the middle for me. There are some things I appreciate, and others that left me disappointed.

On the positive side, their sports betting options are extensive, covering a wide range of events. The user interface is relatively intuitive, making it easy to navigate and place bets. I've also had decent interactions with their customer support when I had inquiries.

However, I found the casino games selection somewhat lacking in variety compared to other platforms. Also, the withdrawal process, at times, took longer than I'd prefer. While their promotions are decent, they aren't particularly remarkable either.

In essence, Betano offers a middling gambling experience. It's not terrible, but it's not exceptional either. Depending on your priorities, it might be worth checking out, but it's not my top choice in the world of online betting.




• 1 year ago
I had a right nightmare at Betano Casino. The site was buggy as hell. I couldn't get any help from the support team either. Save yourself the hassle and give this one a swerve.
• 1 year ago
  • Good smooth interface
  • Nightmare when you want to withdraw a bit higher amount
  • Documents are being rejected, no explanation provided.
  • Customer support is terrible - robots. They repeat the same thing over and over
• 1 year ago
In my opinion it is the best so far. I've been using it for almost a year and my only problem was with regard to an inconsistency in the data that Google filled in and I didn't notice, but the support corrected it in less than 3 days. The only bookmaker where you can make immediate withdrawals and deposits without rollover, in addition to the free bonuses that are great. I like very much
  • Deposit and withdrawals
  • Customer support
  • Bonuses
  • weekly missions
  • Few betting lines
• 1 year ago
Terrible I can't withdraw the amount I won
• 1 year ago
correct in every 1 respect, fast payment, clear rules, good profits,
• 1 year ago
The perfect casino for Czech players. It's just a shame that I don't have all the operators I'm used to.
  • Quick pick. Possibility of blocking the download of the selection
• 1 year ago
From my own experience, visitors are treated well here. They do not complicate registration and verification is fast. In my case it took less than a day. Wins and losses alternate or come in streaks. The main thing is to find a place where you can really play. One of the reasons I chose this site is to support my cryptocurrency wallet. I'm learning to use coins, I don't want to open another safe.
  • Quick deposit
  • Nothing everything was great for me
• 1 year ago
From my own experience, the visitors are treated well here. They don't make registration difficult and verification is quick. In my case it took less than a day. The wins and losses alternate or come in series. The main thing is to find a place where you can really play. One of the reasons I chose this site is the support of my cryptocurrency wallet. I'm learning to use coins, I don't want to open another vault.
  • simple registration
  • quick transactions
  • didn't find any disadvantages
• 1 year ago
I have nothing bad to say about this casino , fair games , payouts without delays , good license , very good !
Safety Index explained

Safety Index of Betano Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betano Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Betano Casino and related casinos (47)

47All3Opened5Not solved3Solved36Rejected

Complaints directly about Betano Casino

Show more complaints (+24)
Discussion

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