Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
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Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
We put 7K Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. An Above average Safety Index of 7.6 makes 7K Casino a good choice for many players. Just keep in mind that some casinos do rank higher. Keep reading our 7K Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – 7K Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of 7K Casino, we read and assessed Terms and Conditions of 7K Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, 7K Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include 7K Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, 7K Casino has attained an Above average Safety Index of 7.6. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
7K Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of 7K Casino during our review.
Player complaints about 7K Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,600 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
7K Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 2 player reviews of 7K Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
7K Casino company data and licenses
7K Casino has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
7K Casino has a gambling license in Brazil.
Win and withdrawal limits, payment options
7K Casino supports 1 deposit method. This includes: PIX.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
BRL 100,000 per day
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at 7K Casino.
Language
Website
Customer support
Live chat
Portuguese
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at 7K Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of 7K Casino to be good.
Casino games and slots available at 7K Casino
7K Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, eSports betting, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 14 casino game providers are available. This includes Playtech, TaDa Gaming, Evolution Gaming, Pragmatic Play, Evoplay, BGaming, Booming Games, Smartsoft Gaming, PopOK Gaming, Caleta Gaming, Hacksaw Gaming, Ruby Play, Spribe, PG Soft (Pocket Games Soft).
7K Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from 7K Casino:
5% cashback bonus up to 5,000 R$
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Operator
ANA GAMING BRASIL S.A.
Established
2023
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 7K Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
7K Casino bonuses
Browse all bonuses offered by 7K Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
7K Casino payment methods
Currencies
BRL
User reviews
User reviews of 7K Casino
This is a place to share experience with 7K Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The casino itself is good and pays well, but there comes a point where it becomes unbearable. The app and everything works as it should, but after a while, it seems like they limit you.
El casino en si es bueno y paga bien pero hay un punto en el que ya se vuelve insufrible, la app y todo funciona como debería pero después de un rato como que ellos mismo te limitan.
Variety of slot brands
Variedad de marcas de slots
Fast deposits
Depositos rápidos
Quick withdrawals
Retiros rápidos
Deposit bonuses
Bonos por deposito
Mission bonuses
Bonos por mision
Tournaments
Torneos
After extensive use of the app, it no longer allows you to enter other tournaments.
Después de mucho uso la app. No permite entrar a otros torneos
Several of the slots have Region restrictions
Varios de los slots tienen restricción de Region
It becomes annoying since it has no setting to automatically remove the screen flip mode.
Se vuelve molesta ya que no tiene configuración para quitar el modo volteo de pantalla de manera automática
If you move your phone even slightly, the app goes into panoramic mode and games are cut off in the middle, causing you to reload.
Si mueves poco el teléfono, la app se pone en panorámica y los juegos se cortan a la mitad haciendo que tengas que cargar de nuevo
In this casino they steal from you, I made a deposit of $ 57.74 pesos on 11/20/2024 and they never added it to my game account, I sent the SPEI receipt of the transaction by chat with customer service and I am still waiting for a response, which I don't think will happen because they blocked me from the chat, by email and when trying to enter the site when entering my login information I get a blank lock screen, also I do not recommend this casino at all because they will not be able to withdraw their winnings because in their profile where you have to add their address no CP from Mexico appears, they are all from Brazil and you cannot add your address manually because it automatically loads the CP, colonies, blocks, etc, etc,. Also if you win any prize in the tournaments you can't withdraw it, and they give you pure excuses if you try to withdraw it, definitely if you want to be robbed again and again play at this disgusting casino, also there are no promotions of any kind, ahh but if you make a profit you can't withdraw anything because they tell you that you won that money with the promotion they gave you at the beginning, which is not true, because there are no promotions of anything, they are pure lies, although there are advertisements that have such promotions on the web and social networks, but don't be fooled because they are not going to give you anything, there is no one to complain to, support is inept. Better not waste your money here, don't do it even for a moment. There are many, many good casinos where you can win, because we play to win money, because it is fair, if we invest it is fair that we get a reward, we do not play to chat with the support idiot or because they give you snacks, or as the idiots at this casino told him: "Don't see the casino as a way to make money"
En este casino te roban, hice un depósito de $57.74 pesos el día 20/11/2024 y jamás me los añadieron a mi cuenta de juego, envié el recibo del SPEI de la transacción por chat con servicio al cliente y sigo esperando respuesta , lo que no creo que suceda porque poque me bloquearon del chat, por correo y al intentar ingresar al sitio al escribir mis datos de inicio de sesión me aparece una pantalla en blanco de bloqueo, además no recomiendo para nada este casino porque no van a poder retirar sus ganacias porque en su perfil donde hay que agregar su dirección no aparece ningún C.P. de Mexico , todos son de Brasil y no puedes agregar tu dirección manualmente porque carga automáticamente los C.P. , colonias, manzanas, etc,etc, . Además si ganan algún premio en los torneos no lo puedes retirar , y puros pretextos te ponen si intentas retirarlo, definitivamente si quieres que te roben una y otra vez juega en este asqueroso casino, además no hay promociones de ningún tipo , ahh pero si obtienes ganacias no puedes retirar nada porque te dicen que ese dinero lo ganaste con la promoción que te dieron al inicio, cosa que no es cierta , porque no hay promociones de nada son puras mentiras, aunque hay anuncios que tienen tales promociones en la web y redes sociales , pero no se dejen engañar porque no les van a dar nada, no hay nadie a quien reclamarle, soporte son unos ineptos. Mejor no pierdan su dinero aquí, no lo hagan ni por un momento Hay muchos, muchos buenos casinos donde ganar, porque jugamos para ganar dinero , porque es lo justo, si invertimos lo justo es que tengamos retribución, no jugamos para chatear con el tarado de soporte o por que te dan aperitivos , o como le dijeron los tarados de este casino: " No veas el casino como una forma de ganar dinero"
It is best not to play at this casino.
Lo mejor es que no jueguen en este casino.
They steal from you in everything they can,
Te roban en todo lo que pueden ,
Discussion
7K Casino discussion
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