Bet24-7 Casino - Player has a delayed withdrawal.

I had placed a withdrawal request last week which was under process this hole time,I am still waiting if bet247 could realises those fund.

Hello akashdeepchhetri,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet24-7 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Respected manager yes! My account is already verified and I have received winning once in the past from bet247,I am relatively new to the casino and had only made one or twice deposits.

    I completed my kyc verification last month and I didn't use any kind bonuses respective to ongoing withdrawal request as I am referring.

    Hope you may reply.

           Your faithfully,

           Akashdeep.

Hello! Guru did you find anything about me and why are they avoiding us to pay.

Hope you may reply

Hello akashdeepchhetri,

As mentioned above, withdrawals may take up to 14 days. Can you please clarify when exactly did you request it? Is there any conversation between you and the casino since the request? If yes, please forward it to nikolas.b@casino.guru.

Hello guru I think that 14 days mark is already more over past since I had placed a withdrawal I placed a withdrawal request on 2023-09-13 09:22:33 and also on 2023-09-18 08:17:11.

Whenever I reached for 247 chat potal every time there's script was the same " as a support agent they wouldn't have any idea and it was up to there finance department to check and finalize in that matter' and the financial department never updates about anything I was giving an email address to reach them.

They will not reply or say anything so I stopped sending mail to them.

Respected Guru I am very thankful to you and your forum you may not remember but because of you I have received funds which seemed impossible in the past.

I dint knew withdrawal could take this long,at first I thought my account was dormant so I played for a while and placed several withdrawal request which non of them were process and lastly this was there only limit to make a least withdrawal which in india rupees is 4500.I was not sure whether they would provide any convenience so I did not make any reload.

Respected guru I hope you might understand me and if you might find anything wrong hope you may forgive.

Your's Sincerely,

akashdeep

Respected guru, I received this Mail and also money

Dear Akashdeep,

We trust this message finds you well and that you are enjoying your time at Bet24-7.online Casino.

We are writing to inform you that your recent withdrawal request has been successfully processed, and the funds are on their way to your designated account. We sincerely apologize for the delay in processing your withdrawal and understand the inconvenience this may have caused.

The delay was due to some unforeseen technical issues that temporarily impacted our withdrawal processing system. Our dedicated team has been working diligently to resolve these issues and ensure that such delays do not recur in the future. We greatly appreciate your patience and understanding during this time.

Here are the details of your withdrawal:

Withdrawal Request Date: 2023-09-18

Withdrawal Amount: 4.500 INR

Withdrawal Method: Crypto

Expected Arrival: Within the next 1-2 business days.

Please note that the exact arrival time of your funds may vary depending on your chosen withdrawal method and your financial institution's processing times.

We value your loyalty as a player at Bet24-7.online Casino and are committed to providing you with the best possible gaming experience. Rest assured that we are continuously working to improve our services and enhance your overall satisfaction.

If you have any questions or require further assistance, please do not hesitate to contact our dedicated customer support team at support@bet24-7.online or via Live Chat 24/7. We are here to assist you with any inquiries or concerns you may have.

Thank you for choosing Bet24-7.online Casino. We appreciate your understanding, and we look forward to serving you with excellence in the future.

Sincerely

Finance Team

Hello akashdeepchhetri,

As the casino did confirm the successful withdrawal, please let us know within a week or two if the money arrives into your casino account.

Respected guru yes I did received money for the casino last week and I thought you you might have known i am very thankful to you and also the casino

This money I got, helped me in various means especially at this time when I have no job.

Thank you guru for your generosity and for helping me.

Bet24/7 casino was a blessing for me and there massive 88free spin on push gaming is unlike any other,that I will never forget Which I am for sure.

Dear akashdeepchhetri,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru