Martin has joined Casino Guru’s team of casino analysts. During his typical workday, he is responsible for ensuring that our database of casinos has only the latest information and that any data that is no longer up to date is replaced with new input as soon as possible. Martin has tried several pos...
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Martin P.
Author
Martin Pecka
Casino Analyst
Martin has joined Casino Guru’s team of casino analysts. During his typical workday, he is responsible for ensuring that our database of casinos has only the latest information and that any data that is no longer up to date is replaced with new input as soon as possible. Martin has tried several pos...
For this review, our independent casino review team put Batery Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Batery Casino has a Very low Safety Index of 1.9, which means it ranks very low in terms of fairness and safety according to our methodology. Dig into Batery Casino with the rest of our review and see if this casino is right for you.
Safety Index of Batery Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Batery Casino, we thoroughly read and reviewed the Terms and Conditions of Batery Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Batery Casino is a medium-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Batery Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Batery Casino has achieved a Safety Index of 1.9, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Batery Casino: Terms and Conditions
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Batery Casino during our review.
Player complaints about Batery Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 50,320 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Batery Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 6 user reviews of Batery Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Batery Casino is owned by YouGmedia B.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Batery Casino is licensed by Curaçao Gaming Authority in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
CAD 50,000 per day
CAD 350,000 weekly net win limit
CAD 350,000 per week
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Batery Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Batery Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Batery Casino as average.
Slots and casino games at Batery Casino
Players can enjoy these types of casino games at Batery Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 119 game providers are available. This includes Novomatic, TaDa Gaming, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, Eyecon, SA Gaming, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, Belatra Games, Relax Gaming, Betgames, Genii, PearFiction Studios, Aspect Gaming, Boldplay, Turbo Games, Platipus, Slotopia, Lucky Streak, Mancala Gaming, Spadegaming, Apollo Games, Powderkeg Studios, G Games, Aviatrix, NetGaming, All For One Studios (ALL41), OneTouch, Galaxsys, Armadillo Studios, Northern Lights Gaming, Reevo, Bragg Gaming, Mascot Gaming, Spinoro, Triple Edge Studios, PG Soft (Pocket Games Soft), Gameburger Studios, Ela Games, 100HP Gaming, Pascal Gaming, Marbles, Skywind Group, Caleta Gaming, AvatarUX, Live88, 3 Oaks Gaming, Aurum Signature Studios, Games Global, Golden Rock Studios, Vibra Gaming, Spin Fury Gaming, Smartsoft Gaming, Swintt, Slingshot Studios, Alchemy Gaming, BF Games, Spribe, Fortune Factory Studios, TrueLab Games, Spinza, Spearhead Studios, Foxium, Betsolutions, Vivo Gaming, Onlyplay, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Nucleus Gaming, VoltEnt, Worldmatch, Switch Studios, Leap Gaming, Gamebeat, JVL, Hölle games, Fugaso, Felix Gaming, Fazi, SpinPlay Games, PoggiPlay, Gold Coin Studios, SpinLogic Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Apparat Gaming, Just For The Win, Creed Roomz, PopOK Gaming, Playzia, Barbara Bang, TopSpin Games, Snowborn Games, Triple Cherry, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Ka Gaming.
Batery Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 5 bonuses from Batery Casino:
100% up to C$1,000 and 100 extra spins
100% up to C$1,000 and 50 extra spins
100% up to C$1,000 and 25 extra spins
100% up to C$1,000 and 25 extra spins
100% up to C$1,000 and 25 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
YouGmedia B.V.
Operator
YouGmedia B.V.
Established
2024
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Batery Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: C$350,000 / week (net win)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Batery Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Batery Casino payment methods
Currencies
CAD
User reviews
User reviews of Batery Casino
This is a place to share experience with Batery Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have an open complaint with this casino and is still on going. They’ve blocked me from withdrawing and game play over 2 months ago and have yet to give me any updates on my review. Only the generic your account is (under review) the dispute amount is very large, little over 1MM CAD. Everyone follow my story! I’ve tried to be patient but this is ongoing with no real news on what’s happening behind the scenes. I’m going to put a neutral experience as of right now! Until I get clarification on my account, that might change. All I want is some answers on why the investigation on my account is taking so long! I’ve won this money fair with no breach to the T&C. I want my money!
Now it has some improvement and it looks safe to play here. Some issues are remain same but overall I feels safe to play as I played more here, Good games selection with fare winning rate.
I JUST WITHDRAW 3-4 TIMES A SMALL AMOUNT
WITHDRAWAL WAS QUICK
GOOD GAMES SELECTION
LOTS OF PAYMENT METHODS
Whenever I deposited Money, it's not deposited to account
No option to contact chat support
In chat only bot replies with pre fixed message
Batery Casino
Dear Shiv7448,
Thanks for sharing your updated experience! It’s great to hear that you’re feeling more comfortable and safe as you spend more time on the platform. We’re also glad you’re enjoying the game selection and finding the win rates to be fair.
We appreciate you noting that there’s still room for improvement - we’re always working on those remaining issues to make things even better.
Very greedy casino when it comes to bonuses and they take hours to answer questions and solve website problems Don't use these money grabbing A$$ hoLEs...
No
Not really
Batery Casino
Hello! Thanks for taking the time to share your feedback. I’m sorry to hear your experience with our bonuses and response times hasn’t met expectations. We aim to make our promotions clear and fair, and it sounds like we missed the mark for you. If you ran into any confusion around bonus terms or wagering, we’d be happy to review your account and clarify - or make it right where we can. We’re also actively working to reduce wait times by adding coverage during peak hours and improving our internal routing so questions get to the right specialist faster. Your case will help us prioritize these improvements.If you’re open to it, please reach out via live chat or submit a ticket from your account and include any bonus or ticket IDs you have. We’ll investigate and follow up with a detailed response. We appreciate the chance to turn this around for you.
They have rigged slot games.. You play with your deposit sum forget about winning you will lose the money in minutes...
They award you bonuses very frequently but with very high wagering conditions and maximum payout as 1x.. It's like to waste you entire day playing and then getting paid out 1x. But that too initially you will win like anything from your bonus money and then as soon as you reach out to your wagering requirements you will lose everything... It does not matter which slot you chose which slot provider you chose... The pattern is same..
However they have good sports book.
If you love your money don't waste your time playing at least slots on battery.. You can bet on sports...
And pray to god that you don't have to raise a request on their site... You may end up losing your sanity...
Slow withdrawals, Deposits stuck for weeks, Rigged games
Batery Casino
Dear Kush80,
Thank you for sharing your experience and insights. It's unfortunate that you found the slot games difficult to win, though the games run on a random number generator that determines the chances of a win and the sum of winnings. We do not set games' settings, the chances of winning depend on a particular game.
Exploring alternative options like sports betting, which you mentioned has better terms, might be a smarter approach if you're interested in gambling online. Additionally, always remember to set limits and gamble responsibly.
And yes, we would like to hear more about the customer support because we believe that your feedback will help us to improve our customer service.
Thanks again for sharing your perspective, Best regards, Batery.
started using it not too long ago, heard some not-so-good reviews but so far it’s ok for me. had a couple small problems but support fixed them quick. the site is easy to figure out, and the app on my pixel phone works pretty good too. overall, i’m alright with it so far
site is good looking and I find it easy to use
all game what i need
good and fast support
small problem withdrawing money once but the support sorted it out quickly
Batery Casino
Dear RahulSharma,
Thank you for sharing your experience!
We're glad to hear that you've found our service to be user-friendly and that our support team was able to assist you quickly with any issues. We appreciate your feedback and are continuously working to improve our platform.
If you have any suggestions or further questions, feel free to reach out. We're here to help!
Totally harrased app and if you are having lot of money to play games dont come in this platform
There is nothing positive all they want is your hard earn money
If you are creating your account in batery bet thats mean your downfall is started
Full fake site always try to force you loose your money if you win Now i tell you how . If you win a certain amount by luck or big bet they stoped withdrawl
If you win 500inr 1000inr then you think they are best but but this is just a trap they motivate you for deposit more once you deposited your money gone congratulations
Batery Casino
Dear Yuvraj24,
Playing in a casino is absolutely voluntary. No one forces you to play.
Playing in a casino means both winning and losing. We provide you with the means to play games but their results are calculated randomly. We cannot influence the results. No one knows when luck will be at your side.
Best regards, Batery.
Discussion
Batery Casino discussion
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