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HomeOnline casinosBacanaPlay Casino review
BacanaPlay Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Mastercard
  • VISA
  • Trustly Pay
  • ApplePay
Withdrawal limits
Not Limited for SEK
SkillOnNet Ltd
SkillOnNet
2019
> $20,000,000
OverviewBonusesUser reviews17Safety Index explainedDiscussion1Payment methods4

BacanaPlay Casino Review

In this review of BacanaPlay Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. BacanaPlay Casino has a Very high Safety Index of 9.0, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Continue reading our BacanaPlay Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is BacanaPlay Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of BacanaPlay Casino, we have looked closely into the Terms and Conditions of BacanaPlay Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Based upon our estimates and collected information, we consider BacanaPlay Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find BacanaPlay Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in BacanaPlay Casino having a Safety Index of 9.0, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

BacanaPlay Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BacanaPlay Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to BacanaPlay Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of BacanaPlay Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 17 user reviews of BacanaPlay Casino, giving it a Good User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

BacanaPlay Casino company information and licenses

BacanaPlay Casino has estimated annual revenues higher than $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

BacanaPlay Casino has a gambling license in Sweden. Their license was granted by Spelinspektionen.

About payment methods and win and withdrawal limits

BacanaPlay Casino accepts 5 payment options. This includes: VISA, Mastercard, Trustly Pay, ApplePay, Swish.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at BacanaPlay Casino.

Language Website Customer support Live chat
English No Yes Yes
Swedish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at BacanaPlay Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BacanaPlay Casino to be average.

BacanaPlay Casino casino games and slots

You can play these types of games at BacanaPlay Casino: Slots, Jackpot games, Live games, Crash games, Live shows, Live blackjack, Live roulette.

Titles supplied by 20 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Yggdrasil Gaming, NYX Gaming Group, Push Gaming, Wazdan, Iron Dog Studio, Inspired Gaming, Kalamba Games, Gameburger Studios, Just For The Win, Games Global, Foxium, Pulse 8 Studios, All For One Studios (ALL41).

Bonuses and codes offered by BacanaPlay Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Currently, our database does not contain any bonus offers from BacanaPlay Casino, unfortunately.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mastercard
  • VISA
  • Trustly Pay
  • ApplePay
Withdrawal limits
Not Limited for SEK

Games

Show all
Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

Swedish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (20)
  • NetEnt
  • Nolimit City
  • Playtech
  • IGT
  • Yggdrasil Gaming
  • Push Gaming
  • NYX Gaming Group
  • Evolution Gaming

Casino screenshots

bacanaplay_casino_se_homepage_desktop
bacanaplay_casino_se_game_gallery_desktop
bacanaplay_casino_se_homepage_mobile
bacanaplay_casino_se_game_gallery_mobile

Positives

  • Phone support available
  • Mobile casino application for iOS and Android
  • Various responsible gaming options available
  • Simple and clean website design
  • Good selection of Jackpot Slots
Casino Bonuses

BacanaPlay Casino bonuses

Browse all bonuses offered by BacanaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (17)

User reviews of BacanaPlay Casino

This is a place to share experience with BacanaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 17 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
Run by the same team behind PlayOjo, this casino has a slightly different look but the same familiar setup. Unfortunately, the banking options haven’t expanded at all — you’re still limited to Visa, Mastercard, Skrill, and Paysafe. Card deposits in particular remain a headache: the payment window often refuses to load, transactions stall without ever reaching my provider, and multiple attempts usually end in error messages. When that happens, you’re locked out for 24 hours before you can try again. It doesn’t occur every single time, but it’s a recurring problem I’ve experienced across all SkillOnNet sites, and it’s easily the most frustrating part of using them.

On a brighter note, the tournaments are genuinely fun and easily one of the platform’s strongest features. Beyond that, though, the overall offering feels pretty bare-bones. A broader and more diverse slot library would go a long way toward making the experience feel more dynamic and enjoyable.
  • Withdrawal time
  • Responsible gaming
  • Tournaments
  • Only 4 deposit methods
  • Some deposit fees
  • Few slots to choose from
• 1 month ago
Made several deposits , won a 200€ cashback with a 1x rollover , but then when I won 1354€ with 20x rollover already made they change the bonus for a wagering of 6000x and don’t want to pay what it’s mine . They said that was an error and I need to play all over again for a mistake that it’s not mine but theirs .

And it’s not fair or legal !!!

They have a lot of disputes for delaying payments or misguide information.

So it’s not trustworthy at all !!!
  • Disorganized
  • Unfair
  • They try to scam the user by not paying what they won by their own rules.
  • Bad support
• 1 year ago
The game selection is great and I've enjoyed the variety. Although payouts can take a while, I'm hoping for a lucky streak. It's been an exciting experience so far!
• 1 year ago
I really enjoy this casino. They offer a great variety of slots, blackjack, and roulette, along with generous bonuses.
  • Fast service
  • Friendly Environment
• 1 year ago
Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.
  • Тех.поддержка
• 1 year ago
This casino is really good and I don't have any bad memories with it
  • Fast withdrawals
  • Good VIP assist
  • Nice RTP
  • Some games are not working
• 1 year ago
I really like this casino. Wide selection of slots, blackjack, and roulette. Good bonuses.
  • Good games selection
  • Good bonuses
  • Nice websites
  • Not yet
• 1 year ago
I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
• 1 year ago
An alight casino with a good selection of games and bonuses. Also, agree with all the comments about support. Takes ages to clarify things.
  • A lot of games
  • Good bonuses
  • Unresponsive support
• 1 year ago
Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.
  • Wide variety of games for any taste
  • Nice bonuses and promotions
  • Not 24/7 support
  • Don't have no deposit bonus
• 2 years ago
Not very bad casino with the good games. You can easy to register and start playing, so it is no problem.

Also I like the work of the support. They answered me in 3 minutes and was on line with me until we solved my question
• 3 years ago
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.
  • There are no upsides to being robbed
  • Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money
• 3 years ago
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
• 3 years ago
Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
• 3 years ago
I had a bad experience with customer support, I have the same problem for 3 days and still no solution
  • good gains
  • bad support
• 4 years ago
Costumer support is horrible, it takes several days to get an answer
  • Customer support
Safety Index explained

Safety Index of BacanaPlay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BacanaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in Swedish):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about BacanaPlay Casino and related casinos

(23)
23All0Opened0Unresolved10Resolved13Rejected

Complaints directly about BacanaPlay Casino

Show more complaints (+10)
Discussion

BacanaPlay Casino Discussion

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Payment methods

BacanaPlay Casino payment methods

MastercardVISATrustly PayApplePay
Not available in your country
  • Swish
  • Currencies

    SEK
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