AstraJam Casino Review

This review is all about getting a clear picture of AstraJam Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. AstraJam Casino has a Low Safety Index of 3.5, signifying a low standing in terms of fairness and safety in accordance with our methodology. Keep reading our AstraJam Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – AstraJam Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

Reading and evaluating the Terms and Conditions is an important part of our Safety Index calculation. For AstraJam Casino, however, we could not find any General T&Cs at all. We see this as a problematic matter influencing the fairness and safety, which is why we decreased the Safety Index of the casino.

AstraJam Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention AstraJam Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, AstraJam Casino has achieved a Safety Index of 3.5, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of AstraJam Casino evaluated

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.

During our review of AstraJam Casino, we were not able to find any General Terms and Conditions on the casino's website. We consider this a big issue, as it means that AstraJam Casino does not specify the rights and responsibilities of players and the casino itself.

Complaints from AstraJam Casino players

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 235 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

AstraJam Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 1 player review so far. Read the reviews in the 'User reviews' part of this page to learn more.

Licenses and company data

AstraJam Casino is owned by Zintrex Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, AstraJam Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

AstraJam Casino supports 20 payment options. This includes: Mastercard, VISA, Przelewy24, Bitcoin (BTC), Tron (TRX), Binance USD (BUSD), TrueUSD (TUSD), Litecoin (LTC), DASH, Dogecoin (DOGE), Bitcoin Cash (BCH), Ripple (XRP), Binance Coin (BNB), Monero (XMR), Nem, ADA Pay, Chainlink (LINK), SEPA, USD Coin (USDC), Solana (SOL).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Available language options and customer support

When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. In the table below, you can see an overview of language options at AstraJam Casino.

Language	Website	Customer support	Live chat
English
German

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at AstraJam Casino, account problems, withdrawals, or other issues, it holds significant value for us. AstraJam Casino doesn't offer customer support. We consider this a major concern, because when players can't get in touch with anyone at the casino, dealing with any problem becomes nearly impossible. 

Casino games and slots available at AstraJam Casino

AstraJam Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live roulette.

Casino games from 27 game providers are offered. This includes Pragmatic Play, iSoftBet, Playson, Evoplay, BGaming, Wazdan, Red Rake Gaming, Tom Horn, Belatra Games, Booongo (BNG), MrSlotty, Gaming Corps, Platipus, Reel Kingdom, Fugaso, Gamevy, G Games, Spribe, 3 Oaks Gaming, CT Interactive, CT Gaming, Reevo, Thunderspin, Dragon Gaming, Wild Streak Gaming, PG Soft (Pocket Games Soft), Ka Gaming.

AstraJam Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from AstraJam Casino in our database:

• 100% up to €500 and 50 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.