The player's requesting a refund of his lost money as he was supposed to be self excluded. The complaint was rejected as the player was not eligible for a refund.
Art Casino - The player's requesting a refund of his lost money.
Amount: €635
Art Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.8
Art Casino has a Safety Index of 8.8, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
